NEOTECH
Godex DT2X 2" Direct Thermal Barcode Printer, USB+RS232+Ethernet
Godex DT2X 2" Direct Thermal Barcode Printer, USB+RS232+Ethernet
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Godex DT2X is a compact, reliable 2-inch direct thermal barcode printer designed for healthcare and various other industries. With a high-resolution 203dpi printing capability and a print speed of up to 4 inches per second, it ensures fast, accurate label creation. The DT2X features multiple interface options, including USB, RS232, and Ethernet, making it versatile and easy to integrate into different setups. Its small footprint and lightweight design (only 1.2kg) allow it to fit seamlessly into any workspace, ideal for businesses needing a high-performance barcode printing solution.
Key Features:
- Print Method: Direct thermal for efficient label production
- Max Print Width: 2.12 inches, ideal for healthcare and retail labels
- Print Speed: 4 inches per second for fast, accurate printing
- Resolution: 203 dpi for crisp, clear barcode and label printing
- Multiple Interfaces: USB, RS232, and Ethernet for flexible connectivity
- Compact Design: 218mm (L) x 100mm (W) x 172mm (H), saving space
- Lightweight: Only 1.2kg, easy to transport and set up
- Memory: 4 MB Flash and 16 MB SDRAM for efficient performance
Product Description:
The Godex DT2X barcode printer is built for businesses that need a compact, fast, and reliable solution for label printing. This direct thermal printer eliminates the need for ink or ribbons, offering a hassle-free, cost-effective printing experience. With a maximum print width of 2.12 inches and a speed of 4 inches per second, the DT2X is perfect for healthcare labels, inventory tags, and retail barcodes. The printer’s multiple connectivity options (USB, RS232, and Ethernet) ensure it can easily integrate into any network or workstation, making it an ideal choice for hospitals, warehouses, and small businesses. Its 203dpi resolution ensures that barcodes and labels are sharp, clear, and scannable.
Product Quality and Performance:
The Godex DT2X is known for its high performance and reliability. Its direct thermal printing method ensures efficient label creation without the need for additional consumables like ink. The 32-bit RISC processor and ample memory (4 MB Flash, 16 MB SDRAM) allow it to handle complex printing tasks with ease. With a print speed of 4 inches per second and a print length range of 4mm to 1727mm, the DT2X is versatile enough to handle various label sizes and types. Whether for healthcare, retail, or logistics, this printer delivers consistent, high-quality results.
Specifications:
- Model Number: DT2
- Print Method: Direct Thermal
- Max Print Width: 2.12 inches
- Max Print Speed: 4 inches per second
- Resolution: 203 dpi
- Print Length: 4 mm to 1727 mm
- Label Width: 15 mm to 60 mm
- Memory: 4 MB Flash, 16 MB SDRAM
- Interfaces: USB, RS232, Ethernet
- Dimensions: 218mm (L) x 100mm (W) x 172mm (H)
- Weight: 1.2kg
- Processor: 32-bit RISC
- Warranty: 1-Year
- After-sales Service: Call Center and Online Technical Support
Purpose of Use:
The Godex DT2X is ideal for printing high-quality barcode labels in industries such as healthcare, retail, logistics, and inventory management. Its compact size and versatile connectivity make it perfect for businesses that need efficient label printing in limited spaces.
How to Use:
Setting up the Godex DT2X is simple. Connect it via USB, RS232, or Ethernet, load the label roll, and configure the settings through the user-friendly interface. With direct thermal printing, there’s no need for ink or toner, simplifying the process. Regular maintenance, such as cleaning the print head, will ensure consistent, high-quality output.
Supported Applications/Industries:
The Godex DT2X is widely used in healthcare for patient wristbands and pharmaceutical labeling, retail for price tags and inventory management, and logistics for shipping labels. Its versatile printing capabilities allow it to handle a wide range of label sizes and types, ensuring it fits seamlessly into various industries.
Benefits & Compatibility:
The Godex DT2X offers flexible connectivity with USB, RS232, and Ethernet interfaces, making it easy to integrate into different systems. Its direct thermal printing method eliminates the need for ink or ribbons, reducing operational costs. Its lightweight and compact design make it easy to fit into any workspace while providing fast, reliable performance. Whether you need to print barcodes, shipping labels, or wristbands, the DT2X ensures consistent, high-quality results.
Warranty and FAQs:
The Godex DT2X comes with a 1-year warranty that covers any technical issues or defects. Our dedicated customer support team is available via call center and online technical support to assist with any problems. For more information, visit our FAQ section to find quick answers to common questions about setup, maintenance, and usage.
Packaging/Weight/Dimensions:
The Godex DT2X is packaged securely to ensure safe delivery. It has dimensions of 218mm (L) x 100mm (W) x 172mm (H) and weighs only 1.2kg, making it lightweight and easy to handle. The package includes the printer, power supply, USB, and Ethernet cables, ensuring quick and easy setup.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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