NEOTECH
Gprinter PT-380 Mobile Handheld Bluetooth Thermal Printer
Gprinter PT-380 Mobile Handheld Bluetooth Thermal Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Gprinter PT-380 80mm mobile thermal printer is a high-speed, Bluetooth-enabled solution perfect for POS, retail, and logistics industries. With a printing speed of up to 60mm/s and a 203 DPI resolution, it offers quick and clear prints. This portable, lightweight printer is designed for easy mobility, making it ideal for businesses on the move.
Product Description
The Gprinter PT-380 combines portability with powerful printing capabilities, supporting both Bluetooth and WiFi connectivity for seamless operation across various devices. It prints on continuous paper and front black mark paper, making it versatile for receipts and label printing. The device is compact, measuring just 130mm x 106mm x 58mm and weighing only 360g with the battery. With support for both 1D and 2D barcodes, it’s a reliable choice for POS systems, retail, and mobile ticketing.
This model comes with a USB cable and power cord for easy setup, plus a 1-year warranty for peace of mind.
Key Features
- Fast Printing Speed: Prints at up to 60mm/s for efficient transactions
- Bluetooth & WiFi Connectivity: Easy wireless connections with smartphones and tablets
- Portable Design: Lightweight (360g) and compact (130mm x 106mm x 58mm)
- Barcode Capability: Supports 1D and 2D barcodes for flexible printing
- High Resolution: 203 DPI for clear, high-quality prints
- Compatible Paper Types: Continuous paper, black mark paper for versatile printing options
Product Quality and Performance
Designed for on-the-go operations, the Gprinter PT-380 combines reliability and speed. Its direct thermal printing method ensures low-cost, high-quality prints without the need for ink or toner, ideal for high-demand environments like retail and logistics.
Specifications
- Brand: Gprinter
- Resolution: 203 DPI
- Max Paper Size: 2286mm x 120mm
- Print Speed: 60mm/s
- Printing Width: 72mm
- Dimensions: 130mm x 106mm x 58mm
- Weight: 360g (with battery)
- Interface Type: USB, Bluetooth, and WiFi options
- Warranty: 1 year
Purpose of Use
Ideal for retail POS, mobile sales, and logistics, the PT-380 streamlines printing needs, delivering receipt printing and barcode labeling on demand.
How to Use
- Connect via Bluetooth or WiFi to your smartphone or POS device.
- Load the paper into the device.
- Press print to start generating labels, receipts, or tickets.
Supported Industries
- Retail: Efficient mobile POS solutions for fast checkout
- Logistics: Mobile barcode labeling for inventory tracking
- Ticketing: Print tickets on demand for events or transportation
Benefits & Compatibility
- Portable & Lightweight: Perfect for mobile usage
- Easy Connectivity: USB, Bluetooth, and WiFi for versatile setups
- Ink-Free Printing: Direct thermal method eliminates the need for costly ink
Warranty and FAQs
- Warranty: 1-year warranty included
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FAQs:
-
Is this compatible with iOS and Android?
Yes, it connects with both iOS and Android devices. -
What types of paper are compatible?
It supports continuous and black mark paper types.
-
Is this compatible with iOS and Android?
Packaging, Weight, and Dimensions
- Package Size: 20 x 20 x 15 cm
- Gross Weight: 1 kg
Each Gprinter PT-380 is securely packaged with a USB cable and power cord for easy setup.
Stock Availability
The Gprinter PT-380 is currently in stock and ready for immediate delivery.
Shop Today & Receive Fast Delivery Across the UAE!
Order now and enjoy fast delivery across the UAE, covering Dubai, Abu Dhabi, Sharjah, and more.
Best Price Guarantee
Enjoy the best price in the UAE on the Gprinter PT-380. Find it cheaper? We’ll match the price for guaranteed value.
After-Sales Support
Our team is available for after-sales support, ensuring your Gprinter PT-380 meets your needs.
Customer Reviews and Testimonials
Share your experiences with the Gprinter PT-380. Customer feedback helps us improve and guide future buyers.
Get in Touch
For questions, contact us today for more information about the Gprinter PT-380.
Disclaimer
All information provided is for general reference only. Images are for illustration and may vary from the actual product. Verify specifications before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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