NEOTECH
Bill Counter - Cassida H50 Portable
Bill Counter - Cassida H50 Portable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Cassida H50: Portable Money Counter
Overview
Introducing the Cassida H50, the ultimate portable solution for your money counting needs. Designed for mobility, accuracy, and ease of use, this compact device offers an efficient way to manage cash handling across various settings. Whether for small businesses, retail environments, or personal finance management, the Cassida H50 stands out with its advanced features and reliability.
Product Description
The Cassida H50 Portable Simple Money Counter is engineered for precision and versatility. It combines a lightweight design with high-speed counting and advanced counterfeit detection, accommodating multiple currencies with ease. Its user-friendly interface, including an intuitive LCD display and straightforward controls, ensures a seamless counting experience.
Key Features
- Portable Design: Compact and lightweight for easy transport and flexible usage.
- High Counting Accuracy: Speeds up to 600 bills per minute with a 99% accuracy rate.
- Multi-Currency Detection: Compatible with USD, CAD, MXN, EUR, among others.
- Advanced Counterfeit Detection: Equipped with UV, MG, and IR sensors to verify bill authenticity.
- Batch and Add Functions: Customizable counting and cumulative adding for efficient cash management.
- Automatic Operation: Features automatic start, stop, and error clearing for hassle-free use.
- Easy Maintenance: Removable parts for straightforward cleaning and upkeep.
- Versatile Power Options: Operable via AC adapter or batteries for consistent performance anywhere.
- Essential Accessories Included: Comes with a power adapter, cleaning brush, and comprehensive user manual.
Specifications
- Counting Speed: Up to 600 bills/minute
- Detection Accuracy: 99%
- Currency Compatibility: USD, CAD, MXN, EUR, etc.
- Counterfeit Detection: UV, MG, IR
- Power: AC adapter or batteries
- Dimensions: Tailored for portability
Purpose of Use
The Cassida H50 is ideal for anyone needing a reliable, portable money counting solution, from small businesses to individuals looking to streamline their cash handling processes.
Supported Operating Systems/Applications/Industries
This versatile counter is suitable for a wide range of applications, including retail, hospitality, events, and personal finance, offering a universal solution for various money handling requirements.
Benefit Effect
With its precision, ease of use, and counterfeit detection, the Cassida H50 enhances operational efficiency, reduces errors, and safeguards against fraud, contributing to a smoother financial workflow.
Warranty Information and FAQs
The Cassida H50 comes with a comprehensive warranty and a detailed FAQ section, providing peace of mind and support for all users.
Delivery Services (specific to the UAE)
Enjoy fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, and beyond, ensuring that you can quickly benefit from the Cassida H50's capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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