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NEOTECH

HID® ELEMENT™ LE - Laser Engraver for ID & Financial Cards

HID® ELEMENT™ LE - Laser Engraver for ID & Financial Cards

Regular price Dhs. 58,250.00 AED
Regular price Dhs. 58,900.00 AED Sale price Dhs. 58,250.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

High-volume ID and financial card personalization with HID ELEMENT™ LE. Secure, durable, and tamper-resistant cards with laser engraving. Ideal for large-scale programs.

Overview:

HID® ELEMENT™ LE is a powerful desktop-based laser engraver system designed for high-volume ID and financial card personalization. It leverages proven DPSS laser technology to engrave unique data, images, and security features, ensuring highly secure, durable, and tamper-resistant cards. Ideal for government ID programs, financial institutions, and enterprises, the system offers configurable functionality, scalable throughput, and a variety of encoding options.

Product Description:

The HID® ELEMENT™ LE Laser Engraver System provides unparalleled laser engraving and encoding for ID and financial cards. It delivers high-quality, tamper-resistant cards, featuring precise black marking, MRZ text, barcodes, QR codes, and true grayscale images. The system's DPSS laser technology ensures superior visual quality and security features such as CLI/MLI, sub-surface images, tactile relief, and custom microtext.

Key Features:

  • High-Volume Capacity: Scales production with up to four, 400-card capacity inputs/outputs, totaling 1600 cards per unit.
  • Laser Source Options: Choose between a 3W DPSS laser for cost efficiency or an 8W DPSS laser for faster throughput.
  • Multiple Encoding Options: Supports HID-embedded encoders and third-party Smartware™ for simultaneous contact and contactless encoding.
  • Precision Marking: Produces high-quality images and text with variable power to achieve multiple shades of gray.
  • High-Security Features: Includes CLI/MLI, sub-surface images, tactile surface relief, and custom microtext for enhanced security.

Product Quality and Performance:

HID® ELEMENT™ LE is built to meet industrial speed and output requirements, ensuring reliability and durability. It adheres to quality standards, providing consistent performance with laser resolutions up to 600 dpi and speeds up to 300 cards per hour. The system’s high-capacity throughput and redundancy options make it ideal for large-scale card personalization programs.

Specifications:

  • Laser Type: 3W standard or 8W optional air-cooled DPSS laser
  • Resolution: 600 dpi
  • Speed: Up to 300 cards per hour
  • Card Size: CR-80 (3.370"L x 2.125"W / 85.6mmL x 54mmW)
  • Card Types: Polycarbonate (PC) recommended, laserable PVC
  • Personalization Types: Sub-surface and tactile laser engraving, microtext, MLI/CLI (optional)
  • Graphics Capability: True grayscale
  • Input/Output Capacity: 400 cards per hopper/stacker, up to four hoppers/stackers (1600 cards total)
  • Optional Encoding: Smart card (contactless), ISO magnetic encoding, third-party Smartware™ simultaneous contact/contactless encoding
  • Warranty: 24 months for the laser diode, 12 months for other system components

Purpose of Use:

The HID® ELEMENT™ LE is designed for large-scale ID and financial card personalization, suitable for government programs, financial institutions, enterprises, and service bureaus. It addresses the need for secure, durable, and tamper-resistant cards.

How to Use:

Follow the straightforward instructions provided to set up and maintain the HID® ELEMENT™ LE for optimal performance. The system supports easy integration with existing workflows and offers a user-friendly interface for efficient operation.

Supported OS/Application/Industries:

The system is compatible with various operating systems and applications, supporting industries like government, finance, and enterprise organizations. It enhances efficiency and user experience by offering versatile encoding options and high-capacity throughput.

Benefits & Compatibility:

The HID® ELEMENT™ LE ensures secure, durable, and high-quality card personalization. It is compatible with numerous operating systems and applications, making it a versatile solution for various industries. The system’s energy efficiency and potential cost savings enhance its value.

Warranty and FAQs:

The system includes a comprehensive 24-month warranty for the laser diode and a 12-month warranty for other components. Refer to the Neotech product services page for detailed FAQs and contact our sales representative for support.

Packaging/Weight/Dimension:

The HID® ELEMENT™ LE comes in secure packaging, ensuring safe transport and handling. Detailed dimensions and weight information are provided to assist with logistical planning.

Shop Today & Receive Your Delivery Across the UAE!

Order the HID® ELEMENT™ LE today and enjoy reliable delivery across the UAE, covering major cities and emirates. Experience our swift and secure delivery services, ensuring your business operates smoothly.

Best Price Guarantee:

Shop with us for the best price guarantee in Dubai, UAE. We monitor the market to offer the best prices and will match any lower price found elsewhere. Get the best value for your money with our competitive pricing.

After Sales Support:

We prioritize customer satisfaction by providing exceptional after-sales support. Our dedicated team is ready to assist with any issues to ensure a smooth user experience.

Request for Customer Reviews and Testimonials:

We value your feedback. Please share your positive experiences with the HID® ELEMENT™ LE to help us improve and assist other customers in making informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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