neotech.ae
Bill Counter - Hitachi iH-110 Mix Value Double Pocket-2
Bill Counter - Hitachi iH-110 Mix Value Double Pocket-2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Hitachi iH-110 Cash Counting & Sorting Machine
Overview:
In a world where financial accuracy and security are paramount, the Hitachi iH-110 (iHunter) emerges as a groundbreaking solution. Revered globally, it sets the gold standard in cash counting and sorting technology. Equipped with superior counterfeit detection, the iHunter promises peace of mind in every transaction. Trusted by banks worldwide, it’s more than a machine; it's your financial vigilante.
Key Features:
- Multicurrency Mastery: Handles 40 currencies, adapting effortlessly with mix and multi-modes for 16 of them.
- Unmatched Speed: Value counting speeds hit 1300 NPM, with fitness sorting not far behind at 1200 NPM. Speeds can vary by currency, ensuring precise handling.
- Advanced Technology: OCR, MICR, and full-color imaging capabilities, capturing every detail for comprehensive note analysis.
- Robust Capacity: Accommodates up to 1000 notes in its hopper for efficient batch processing, with dedicated pockets for rejects and stackers.
- Interactive Display: A 4.3" LCD touch screen offers intuitive navigation and easy operation.
Product Quality and Performance:
The iH-110 doesn’t just count; it thinks. Its advanced sensor array and full-color dual CIS provide an unmatched level of detection and sorting accuracy. Designed for durability, the iH-110 withstands the demands of heavy-duty use, ensuring long-term reliability and consistent performance.
Specifications:
- Dimensions & Weight: Compact design with models ranging from 13kg to 14.5kg for easy integration into any workspace.
- Connectivity: Versatile interface options including LAN, USB, and RS232C for comprehensive connectivity.
- Power Efficiency: Operates on a standard power supply, ensuring energy efficiency across global regions.
Purpose of Use:
From bank branches to casinos and retail, the iH-110 streamlines cash handling processes, enhances security, and increases efficiency across various industries. Its user-friendly interface and robust feature set make it the perfect choice for any business handling cash transactions.
Supported Platforms:
The iH-110 is designed to seamlessly integrate into existing financial systems, offering compatibility with various operating systems and applications, ensuring a smooth operation flow in any professional setting.
Benefits & Compatibility:
- Enhanced Security: Advanced counterfeit detection safeguards your financial operations against fraud.
- Efficiency Boost: High-speed counting and sorting increase operational efficiency, saving time and reducing errors.
- User-Friendly: The intuitive touch screen and multi-user mode enable easy operation and maintenance.
Warranty and FAQs:
Each iH-110 comes with a one-year warranty, covering technical support and servicing. Our comprehensive FAQ section addresses your queries, ensuring you get the most out of your Hitachi iH-110.
Delivery Services (UAE):
Our commitment extends beyond sales, with prompt and reliable delivery services across the UAE, ensuring your iH-110 reaches you swiftly and securely.
Request for Customer Reviews and Testimonials:
Your feedback fuels our innovation. Share your Hitachi iH-110 experiences and join our community of satisfied customers today.
Harness the power of the Hitachi iH-110 in your financial operations and experience unmatched accuracy and reliability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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