NEOTECH
Hitachi ST-350N Currency Fitness Sorter | 10 Currencies
Hitachi ST-350N Currency Fitness Sorter | 10 Currencies
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Hitachi ST-350N, a 10-currency sorter with advanced fitness sorting, counterfeit detection, and user-friendly features. Shop now for fast delivery!
Overview
The Hitachi ST-350N redefines currency sorting and counting with its smart, practical design. Ideal for high-volume applications, it offers precise fitness sorting, advanced counterfeit detection, and multi-currency support for up to 10 currencies. Whether for banks, cash centers, or retail, this device ensures seamless operation, enhanced security, and easy maintenance.
Product Description
Experience unparalleled efficiency with the Hitachi ST-350N Smart Multi-Currency Fitness Sorter. Designed for accuracy and reliability, it combines high-speed image processing with advanced counterfeit detection. The large 7” touch screen ensures effortless operation, while multi-user modes and remote monitoring enhance usability. Fitness sorting capabilities detect holes, tears, and other imperfections, ensuring only quality banknotes circulate.
Key Features
- High-Speed Processing: Up to 1,000 notes/min (value counting).
- Advanced Fitness Sorting: Identifies holes, tears, soil, and more.
- Multi-Currency Support: Handles up to 10 currencies.
- User-Friendly Display: 7” full-color touch screen for easy navigation.
- Counterfeit Detection: Equipped with MG, IR, UV sensors.
- Remote Monitoring: SIM-enabled system for real-time updates.
Specifications
- Dimensions: 534(W) x 454(D) x 481(H) mm
- Weight: 47 kg
- Capacity: Hopper (600 notes), Reject Pocket (100 notes), Stacker (200 notes x 3).
- Operating Speed: Value counting - 1,000 notes/min; Fitness sorting - 700 notes/min.
- Power Supply: 100–240 V AC, 50/60 Hz.
- Counterfeit Detection: Full Line MG, CIS, IR, UV.
- Connectivity: LAN, USB, RS232C, SIM.
Supported OS/Application/Industries
Compatible with financial institutions, cash centers, and CIT operations. Works seamlessly with banking software, enhancing workflow efficiency.
Benefits & Compatibility
- Increases operational efficiency with multi-pocket sorting.
- Ensures accuracy with high-resolution dual CIS imaging.
- Compatible with multiple currencies for global use.
- Energy-efficient design reduces long-term costs.
Purpose of Use
Designed for financial institutions and high-volume cash handlers, the Hitachi ST-350N ensures accurate sorting, authentication, and counterfeit detection.
How to Use
- Place banknotes in the hopper.
- Select sorting mode via the 7” touch screen.
- Retrieve sorted notes from designated stackers.
- Regularly clean and maintain the machine for optimal performance.
Packaging/Weight/Dimension
- Weight: 47 kg.
- Dimensions: 534 x 454 x 481 mm.
- Sturdy, secure packaging ensures damage-free delivery.
Warranty and FAQs
Warranty: 12-month comprehensive coverage, including on-site maintenance.
FAQs:
- Can it handle multiple currencies? Yes, up to 10 currencies.
- Is counterfeit detection reliable? Equipped with advanced MG, IR, and UV technologies.
Performance, Quality, Durability, and Reliability
The ST-350N meets the highest industry standards with durable construction, precise fitness sorting, and robust counterfeit detection.
Best Price Guarantee
We offer the lowest price for the Hitachi ST-350N across the UAE. If you find a better price, we’ll match it!
Shop Today & Receive Your Delivery Across the UAE!
Enjoy express delivery to Dubai, Abu Dhabi, Sharjah, and beyond. Experience fast and secure delivery tailored to your needs.
Request for Customer Reviews and Testimonials
Share your experience with the Hitachi ST-350N! Your feedback helps us serve you better.
After Sales Support
Our dedicated team provides exceptional after-sales support, ensuring complete satisfaction with your purchase.
Get in Touch
For inquiries or feedback, contact us via email or phone. Our experts are here to assist you.
Stock Availability
Most items are in stock. For custom orders, availability is confirmed within 10–15 working days.
Disclaimer
All product details are for general informational purposes and subject to change. Images are for illustration only. Verify details with our sales team.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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