NEOTECH
Honeywell 3820 Scanner
Honeywell 3820 Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell 3820 Scanner
Overview:
The Honeywell 3820 Barcode Scanner combines wireless convenience with high-performance scanning, making it an excellent tool for retail, warehouse, and industrial applications. Its ergonomic design and long-lasting battery make it an ideal choice for operations requiring freedom of movement and extensive usage without constant recharging.
Product Description:
The Honeywell 3820 Barcode Scanner excels in high-volume scanning environments, offering unmatched freedom with its wireless capabilities and superior durability. Designed for robust performance in diverse settings, it ensures reliable data capture through advanced imaging technology that reads linear barcodes swiftly and accurately.
Key Features:
- Wireless Connectivity: Utilizes Bluetooth technology to provide flexible scanning up to 33 feet from the base.
- Superior Battery Life: Supports up to 57,000 scans per charge, catering to extensive operational needs.
- Durable Design: Engineered to withstand up to 50 drops onto concrete from 6 feet, ideal for tough environments.
- High Performance Scanning: Rapidly captures data from high-density barcodes and poor-quality prints.
- Comfortable Ergonomics: Lightweight and balanced, designed for easy handling during prolonged use.
Product Quality and Performance:
The Honeywell 3820 is built to last and perform in demanding conditions. It's tested rigorously to ensure it stands up to the wear and tear of industrial environments, with a robust casing that protects against dust, water, and drops. Performance is further enhanced by its leading-edge imaging technology that ensures accurate scans every time.
Specifications:
- Dimensions: 5.1 in. L x 3.2 in. W x 6.3 in. H
- Weight: 9.2 oz./261 g
- Battery: High-capacity Li-ion battery, rechargeable
- Drop Tolerance: Withstands multiple 6-foot drops to concrete
- Scan Technology: Linear imager
Purpose of Use:
The Honeywell 3820 is perfect for businesses that need reliable, wireless barcode scanning in environments such as retail stores, warehouses, and outdoor sales areas. It simplifies inventory management and sales processes by offering efficient and quick data capture.
How to Use:
To get started with the Honeywell 3820, charge the scanner fully using the included charging cradle. Pair it with your system via Bluetooth for wireless data transmission. Regular updates and easy configuration through Honeywell software keep your scanner performing optimally.
Supported OS/Application/Industries:
This scanner supports various operating systems, including Windows, macOS, and Linux, making it adaptable to different technology setups across industries like retail, manufacturing, and logistics.
Benefits & Compatibility:
Offering both portability and powerful scanning, the Honeywell 3820 increases workflow efficiency and reduces operational downtime. It is compatible with numerous POS systems and can handle harsh industrial conditions, making it a versatile choice for various professional settings.
Warranty and FAQs:
NEO Digital provides a one-year warranty for the Honeywell 3820, covering manufacturing defects and operational malfunctions. For more detailed information, visit our FAQs or contact customer service directly.
Delivery Services (UAE):
We ensure prompt and secure delivery of the Honeywell 3820 throughout the UAE, focusing on customer convenience and satisfaction.
After Sales Support:
Our commitment to excellence extends beyond sales with comprehensive after-sales support for the Honeywell 3820. NEO Digital is dedicated to ensuring your complete satisfaction with our products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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