NEOTECH
Barcode Scanner - Honeywell 7820
Barcode Scanner - Honeywell 7820
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Honeywell 7820 Solaris Vertical Barcode Scanner - High Performance
Overview
The Honeywell 7820 Solaris Vertical Barcode Scanner stands out for its high-performance scanning capabilities, tailored for space-constrained retail environments. Its vertical orientation and omnidirectional scanning allow for seamless barcode reading from any angle, promoting efficiency and accuracy.
Product Description
This scanner is engineered for durability and ease of use, supporting multiple interfaces like USB, RS-232, and keyboard wedge, ensuring easy integration into existing systems. The rugged design is built to withstand daily operational demands, with an adjustable scan head that tilts up to 60 degrees, facilitating optimal positioning. The hands-free mode enhances user convenience, making it an ideal choice for diverse scanning applications.
Key Features
- Omnidirectional Scanning: Captures barcodes from any direction.
- Hands-Free Mode: For effortless scanning.
- Multiple Interfaces: Ensures compatibility with various systems.
- Rugged Build: Withstands impacts and drops.
- Adjustable Scan Head: Offers flexibility in scanning.
- Long-Range Capability: Effective up to 11.5 inches.
- Green Spot Technology: For immediate scan confirmation.
Quality and Performance
The Honeywell 7820 Solaris is built to high-quality standards, providing reliable and efficient performance. Its advanced decoding software ensures first-pass reading of standard barcodes, minimizing the need for manual entry and enhancing the checkout process.
Specifications
- Scanning Orientation: Vertical
- Connectivity: USB, RS-232, Keyboard Wedge
- Durability: Impact-resistant
- Scan Head Tilt: Up to 60 degrees
- Range: Up to 11.5 inches
- Warranty: Three years
Purpose of Use
Designed for high-volume retail environments such as convenience stores, liquor shops, grocery stores, and more, this scanner facilitates quick and accurate barcode scanning, improving operational efficiency.
Supported Operating Systems (OS)
Compatible with major operating systems, ensuring easy integration into various POS systems.
Supported Applications
Ideal for POS systems, inventory management, and presentation scanning applications.
Supported Industries
Retail, hospitality, warehousing, and manufacturing sectors can greatly benefit from the enhanced scanning capabilities of the Honeywell 7820 Solaris.
Benefit Effect
Users experience improved checkout speed, reduced user fatigue due to hands-free operation, and enhanced accuracy in barcode scanning, leading to better customer satisfaction and operational efficiency.
Warranty Information
Comes with a three-year manufacturer's warranty, providing peace of mind and support for any issues encountered.
Delivery Services
Offering fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our commitment to timely and secure delivery ensures customer satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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