NEOTECH
Honeywell RP4e 4-Inch Mobile Wireless Thermal POS Printer
Honeywell RP4e 4-Inch Mobile Wireless Thermal POS Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Honeywell RP4e is a rugged, 4-inch mobile thermal printer designed for receipt and label printing in harsh environments. Its wireless connectivity, including Bluetooth and NFC, ensures seamless integration with mobile devices. With an IP54 rating and the ability to withstand drops from 2 meters, this printer is ideal for field operations, logistics, and retail applications. The Honeywell RP4e delivers fast, efficient, and reliable printing, helping businesses increase productivity while on the move.
Product Description:
The Honeywell RP4e is built for businesses that need durable, mobile printing solutions. It offers Bluetooth and USB connectivity, making it compatible with various devices. The 4-inch max print width supports a wide range of media, from receipts to labels, perfect for retail, logistics, and warehouse environments. The printer's IP54 rating ensures protection against dust and water, and its drop resistance allows it to survive multiple drops from 2 meters. Equipped with a 203 dpi resolution and a 7.2V lithium-ion battery, it can operate for extended periods, even in demanding conditions. The media roll width accommodates sizes between 51 mm and 111 mm, offering flexibility for different printing needs.
Key Features:
- Wireless Connectivity: Bluetooth and NFC for seamless integration.
- Durability: IP54-rated protection against dust and water.
- Drop Resistant: Withstands drops from 2 meters.
- Mobile Printing: 4-inch width supports receipts and labels.
- Battery: 4900 mAh battery for extended use with fast charging.
- Compact & Lightweight: Weighs only 1.02 kg, easy to carry.
- Print Method: Direct thermal for reliable, ink-free printing.
Product Quality and Performance:
The Honeywell RP4e is built for high-performance mobile printing. It delivers quick and reliable prints with a 203 dpi resolution, ensuring crisp and clear output every time. Its rugged design is optimized for field operations, with a long-lasting battery and fast recharging, making it dependable for on-the-go businesses. Whether you're working in logistics, retail, or warehouse operations, this printer ensures your business remains productive.
Performance, Quality, Durability, and Reliability:
Rated for industrial use, the Honeywell RP4e performs under harsh conditions, meeting quality benchmarks like IP54 protection and 2-meter drop resistance. It handles a variety of printing tasks, from receipts to labels, with consistent performance and reliability. User feedback highlights its ruggedness and extended battery life, making it the go-to choice for mobile professionals.
Specifications:
- Print Method: Direct thermal
- Max Print Width: 104 mm (4.1 in)
- Resolution: 203 dpi
- Dimensions: 187 mm x 164 mm x 77 mm (7.36 in x 6.46 in x 3.0 in)
- Weight: 1.02 kg (2.24 lb) with battery
- Drop Specification: Withstands 2 meters to concrete
- IP Rating: IP54 (dust and water-resistant)
- Connectivity: Bluetooth, USB, NFC
- Media Roll Width: 51 mm (2.0 in) to 111 mm (4.4 in)
- Battery: 7.2V Lithium-ion, 4900 mAh with battery age LED indicator
- Charge Time: 7 hours
Purpose of Use:
The Honeywell RP4e is ideal for businesses requiring mobile receipt or label printing in challenging environments. Its rugged design and wireless capabilities make it a top choice for logistics, retail, warehouse management, and field service.
How to Use:
For optimal performance, ensure the Honeywell RP4e is charged and connected via Bluetooth or USB. Load the media roll within the supported width range and start printing. The device’s user-friendly design and lightweight structure make it easy to carry and operate in mobile workspaces.
Supported OS/Application/Industries:
The Honeywell RP4e is compatible with various mobile platforms and supports Bluetooth and USB connections. It is commonly used in retail, logistics, warehouse operations, and field services for printing receipts and labels.
Benefits & Compatibility:
- Rugged & Durable: Withstands harsh conditions with IP54 protection.
- Mobile & Lightweight: Designed for portability in challenging environments.
- Flexible Printing: Handles a variety of media widths.
- Seamless Connectivity: Works with mobile devices via Bluetooth and USB.
- Energy Efficient: Long battery life ensures uninterrupted work.
Warranty and FAQs:
The Honeywell RP4e comes with a one-year warranty covering repairs and replacements. For common questions about connectivity, battery life, or media compatibility, refer to our detailed FAQ section on the Neotech support page.
Packaging/Weight/Dimension:
- Packaging Type: Export Cartons
- Package Dimensions: 187 mm x 164 mm x 77 mm
- Weight: 1.02 kg with battery
Shop Today & Receive Your Delivery Across the UAE!
Order the Honeywell RP4e Mobile Printer now and enjoy fast, reliable delivery across the UAE. Our extensive delivery network ensures timely and secure shipping to major cities and emirates.
Best Price Guarantee:
We offer the best price on the Honeywell RP4e. If you find a lower price elsewhere, we will match it. Enjoy top value for money and exceptional service. Buy now to ensure your business operates efficiently with this rugged mobile printer.
After Sales Support:
Our team provides excellent after-sales support, offering solutions for any technical issues with the Honeywell RP4e. We are committed to ensuring your business remains operational with expert assistance.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experience with the Honeywell RP4e mobile printer. Your feedback helps others make informed purchasing decisions, and we value your input.
Stock Availability:
The Honeywell RP4e is in stock and ready for delivery. For bulk orders or specific delivery requests, please contact us to confirm availability.
Get in Touch:
Have questions about the Honeywell RP4e or need more details? Our support team is ready to assist with all your inquiries.
Disclaimer:
Product availability and specifications may change without notice. Images are for illustration purposes only. Confirm product details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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