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NEOTECH

Honeywell Scanpal EDA51K Handheld Computer

Honeywell Scanpal EDA51K Handheld Computer

Regular price Dhs. 1,990.00 AED
Regular price Dhs. 2,160.00 AED Sale price Dhs. 1,990.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Honeywell Scanpal EDA51K Handheld Computer

Overview:

The Honeywell Scanpal EDA51K is a versatile handheld computer designed to enhance productivity in industries such as retail, logistics, and field services. It combines robust data capture capabilities, durable construction, and intuitive operation, making it an essential tool for mobile workers.

Product Description:

The Honeywell Scanpal EDA51K offers reliable performance with its integrated barcode scanner, high-quality camera, and powerful processing capabilities. Built on the Android platform, it provides a familiar user interface and access to a wide range of applications. The device is engineered for the demands of day-long operations, featuring a rugged design that can withstand drops and exposure to dust and water.

Key Features:

  • Efficient Data Capture: Features a built-in barcode scanner and a high-resolution camera for quick and accurate data collection.
  • Robust Construction: Meets industrial durability standards with its ability to withstand multiple drops and resist environmental factors like dust and water.
  • Android Operating System: Ensures a user-friendly experience with access to numerous applications for enhanced productivity.
  • Long Battery Life: Equipped with a powerful battery to support continuous use throughout work shifts.
  • Touchscreen Display: Offers a responsive and bright display for easy viewing and interaction under various lighting conditions.

Product Quality and Performance:

The EDA51K is designed to deliver high performance under challenging conditions. Its durable design ensures long-term reliability, while its advanced computing power and data capture technology provide the efficiency required by today's mobile workforce.

Specifications:

  • Model: Honeywell Scanpal EDA51K
  • Operating System: Android
  • Display: Touchscreen for easy operation
  • Data Capture: Integrated barcode scanner and camera
  • Connectivity: Wi-Fi, Bluetooth, optional cellular connectivity
  • Durability: Rated for drops and exposure to environmental elements
  • Battery Life: Designed for full-shift operations

Purpose of Use:

This handheld computer is ideally suited for workers in retail who need to manage inventory, logistics professionals who require efficient package tracking, and field service workers who need a reliable device for on-site customer service and data collection.

How to Use:

To begin using the EDA51K, charge the device, power it on, and configure it with the necessary applications and network settings. Workers can immediately start scanning barcodes, taking pictures, and collecting data through its intuitive touchscreen interface and physical buttons.

Supported OS/Application/Industries:

With its Android operating system, the EDA51K is highly versatile, supporting a wide range of applications tailored for retail, logistics, and field service industries. It is particularly beneficial for businesses that require robust mobile computing solutions to enhance operational efficiency.

Benefits & Compatibility:

The EDA51K enhances workflow efficiency with its fast data capture and robust construction, ensuring minimal downtime and reliable performance. Its compatibility with standard Android applications allows for seamless integration into existing IT infrastructure.

Warranty and FAQs:

NEO Digital provides a comprehensive warranty for the Honeywell Scanpal EDA51K, covering defects and technical support. Our FAQ section helps users maximize the device's capabilities and troubleshoot common issues.

Delivery Services (UAE):

We offer fast and reliable delivery services across the UAE, enabling businesses to quickly deploy the EDA51K to their mobile workforce.

After Sales Support:

Our commitment to customer satisfaction includes thorough after-sales support, ensuring any issues with the EDA51K are resolved swiftly to maintain business continuity.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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