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HP Engage One Prime

HP Engage One Prime

Regular price Dhs. 3,850.00 AED
Regular price Dhs. 4,250.00 AED Sale price Dhs. 3,850.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HP Engage One Prime: Next-Gen POS System


The HP Engage One Prime redefines point-of-sale technology with its cutting-edge features and elegant design. Powered by the Qualcomm Snapdragon processor and Android 8.1 Oreo, it offers a seamless and efficient operation for any retail environment. The device's full HD main display and optional customer-facing display enhance customer interactions, supported by its robust memory and storage capabilities.

Product Description:

The HP Engage One Prime stands at the forefront of POS technology, integrating a powerful Qualcomm Snapdragon processor and Android 8.1 Oreo for unparalleled performance. Its sleek form factor houses a 14-inch full HD anti-glare display, ensuring vivid and clear visuals. The device offers 2 GB memory and 16 GB storage, ample for smooth operation. Its optional customer-facing display and comprehensive connectivity options, including NFC and WLAN capabilities, make it a versatile solution for any business.

Key Features:

  • Powerful Performance: Qualcomm Snapdragon processor for speedy transactions.
  • Vivid Displays: 14-inch main and optional 5.5-inch customer displays.
  • Enhanced Connectivity: NFC and WLAN support for versatile operations.
  • Durable and Secure: Built to withstand the rigors of retail environments.

Product Quality and Performance:

Crafted to meet rigorous military standards, the HP Engage One Prime ensures durability and reliability. Its design prioritizes user and data security, making it a trusted choice for businesses.


Featuring a Qualcomm Snapdragon processor, 2 GB memory, and Android 8.1 Oreo. The device boasts a 14-inch full HD main display and offers a range of ports for comprehensive connectivity.

Purpose of Use:

Ideal for retail settings, the HP Engage One Prime enhances checkout experiences with its fast performance, high-quality displays, and optional customer-facing screen.

How to Use:

Setup is straightforward, ensuring quick deployment in various configurations to meet business needs. Its Android operating system supports a wide range of retail applications.

Supported OS/Application/Industries:

Designed for the retail industry, compatible with Android-based applications, making it a versatile choice for various business operations.

Benefits & Compatibility:

The HP Engage One Prime offers businesses a sleek, efficient, and secure POS solution, compatible with a range of peripherals and applications for retail environments.

Warranty and FAQs:

Includes a comprehensive one-year warranty. For more details and support, visit NEO Digital's FAQ page.

Delivery Services (UAE):

NEO Digital ensures prompt and secure delivery of the HP Engage One Prime across the UAE, emphasizing customer satisfaction.

After Sales Support:

Our commitment extends beyond the sale, offering exceptional support to ensure the HP Engage One Prime meets your expectations.

Request for Customer Reviews and Testimonials:

We value your feedback! Share your experiences with the HP Engage One Prime and help others in their decision-making process.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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