NEOTECH
HP Engage One Prime Receipt Printer-Black
HP Engage One Prime Receipt Printer-Black
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
High-Quality Content for HP Engage One Prime Receipt Printer
Engaging Introduction
Discover unparalleled efficiency and reliability with the HP Engage One Prime Receipt Printer. Designed to meet the demands of dynamic retail environments, this direct thermal printer stands out with its impressive speed, precision, and durability. Its sleek white design not only complements any modern point-of-sale setup but also offers a compact and portable solution for businesses of all sizes.
Product Description
The HP Engage One Prime Receipt Printer, model 4VW61AA/AT, is engineered for excellence. It employs direct thermal printing technology to deliver high-quality receipts at a maximum speed of 90 mm/sec. With a resolution of 203 DPI, it ensures every print is clear and legible. This printer is equipped with 8 MB of flash memory and RAM, supporting full and partial cuts with its robust cutter capable of 500,000 cuts. It handles thermal continuous and marked paper, accommodating rolls up to 58mm in width and 51mm in diameter. Its design includes thermal printhead and cover detection sensors, enhancing reliability and ease of use.
Key Features
- Direct Thermal Printing: High-resolution prints at 203 DPI.
- Speed and Efficiency: Max printing speed of 90 mm/sec for quick service.
- Durability: A cutter life of 500,000 cuts and a printhead life of 50km.
- Compact Design: Sleek, white, and portable with dimensions of 96mm x 119.5mm.
- Versatile Connectivity: USB Type-C™ interface for modern connectivity.
- Eco-Friendly: Uses thermal paper, reducing the need for ink or toner.
Product Quality and Performance
Experience reliability with the HP Engage One Prime Receipt Printer. Boasting a mean time between failures (MTBF) of 300,000 hours, it's built to last. The printer's efficient thermal technology and durable cutter ensure uninterrupted performance in the busiest retail settings. Its high-speed printing enhances customer service by reducing wait times, making it an invaluable asset for any business.
Specifications
- Print Method: Direct Thermal
- Speed: Up to 90 mm/sec
- Resolution: 203 DPI
- Memory: 8 MB RAM and Flash
- Paper Compatibility: Thermal continuous or marked, 58mm width
- Connectivity: USB Type-C™
- Dimensions: 96mm x 119.5mm
- Weight: 620g
Purpose of Use
Ideal for retail businesses, the HP Engage One Prime Receipt Printer streamlines transactions with its fast, reliable printing. It's perfect for settings requiring quick, clear, and durable receipts, enhancing the customer checkout experience.
Supported OS/Application/Industries
Compatible with a wide range of operating systems through USB connectivity, this printer is versatile for various retail applications, including boutiques, cafes, and pop-up stores, providing efficient and reliable receipt printing.
Benefits & Compatibility
Maximize your business efficiency with the HP Engage One Prime Receipt Printer. Its fast printing speed, high-quality output, and durable design make it a top choice for businesses looking to improve their transactional processes. Its compatibility with thermal paper and modern USB Type-C™ connectivity ensures it fits seamlessly into any retail environment.
Warranty and FAQs
The printer comes with a limited 3-month warranty, ensuring peace of mind. For any concerns or queries, visit our FAQ section or contact our customer service for swift and supportive assistance.
Delivery Services (UAE)
We offer prompt and secure delivery services across the UAE, ensuring that your HP Engage One Prime Receipt Printer reaches you quickly and safely, ready to enhance your business operations.
After Sales Support
Our commitment to you extends beyond the sale. Enjoy exceptional after-sales support, ensuring your HP Engage One Prime Receipt Printer continues to meet your business needs effectively and efficiently.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the HP Engage One Prime Receipt Printer. Your reviews and testimonials help us to continually improve and serve you better.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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