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HP Engage One Prime: Sleek POS Solution

HP Engage One Prime: Sleek POS Solution

Regular price Dhs. 3,350.00 AED
Regular price Dhs. 3,630.00 AED Sale price Dhs. 3,350.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HP Engage One Prime: The Future of Retail Efficiency

In today's fast-paced retail world, the HP Engage One Prime stands out as a beacon of innovation, efficiency, and aesthetic appeal. This beautifully appointed POS system is not just a piece of technology; it's a comprehensive solution designed to elevate your business operations without stretching your budget. With integrated and optional matching peripherals, it complements any modern aesthetic, making it a perfect fit for cost-conscious retailers who don't want to compromise on style.

Easy Setup for Seamless Operations

The HP Engage One Prime eradicates the complexities often associated with new technology implementations. It offers out-of-the-box simplicity, supported by built-in peripherals that ensure a hassle-free setup. This system doesn't just adapt to your business environment; it thrives in it, supporting popular third-party retail software and payment services to offer unparalleled flexibility.

Reliability Meets Everyday Performance

At the core of the HP Engage One Prime is a powerful multi-core processor, configurable to meet the demands of any retail setting. Choose from a range of CPU, memory, and storage configurations to find the perfect balance for your business needs. Supported by a one-year limited warranty, this system is built to handle the busiest shifts, offering reliable performance day in and day out.

Key Features That Set It Apart

  • Maximized Space and Reduced Clutter: With thoughtful cable management and a 14” diagonal Full HD touchscreen, the HP Engage One Prime ensures a clean, uncluttered workspace. The screen not only tilts comfortably but also flips easily for customer interactions, enhancing the buying experience.
  • Essential Built-in Peripherals: From a magnetic stripe reader and NFC for associate authentication to a camera-based scanner for QR codes and merchandise, this system has everything you need built right in. Select models also feature an integrated customer-facing display, adding an extra layer of engagement.
  • Connectivity at Your Fingertips: With a USB-C™ port, two USB-A ports, Bluetooth®, and WLAN connectivity, this POS system easily connects to your everyday devices and network, ensuring smooth operations.
  • Customizable and Powerful: Choose the perfect setup from black or white configurations, powered by an Android™ 8.1 OS and a multi-core Qualcomm® Snapdragon processor. Optional peripherals allow for further customization, tailoring the system to your specific needs.

Aesthetic and Functional Design

The HP Engage One Prime is not just about performance; it's about making a statement. Its sleek, modern design complements any retail environment, offering a visually appealing solution that doesn't compromise on functionality. Whether you opt for a classic black or a clean white configuration, this POS system is designed to impress at first sight.

Conclusion: Elevating Retail Experiences

The HP Engage One Prime redefines what a POS system can be: a seamless blend of style, performance, and reliability. It's designed for businesses that demand the best, providing a comprehensive solution that enhances customer interactions and streamlines operations. With the HP Engage One Prime, elevate your retail experience and propel your business into the future.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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