NEOTECH
Mobile Terminal -Rongta i1 Data Terminal
Mobile Terminal -Rongta i1 Data Terminal
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Rongta i1 Data Terminal High-Performance Data Collection
Overview
The Rongta i1 Smart Handheld Data Terminal represents a leap in data collection technology. As a new generation device, it combines high performance, robust design, and user-friendly features into an ultra-thin form factor. Equipped with a 5.5-inch full HD screen, the Rongta i1 offers a portable and comfortable user experience, designed for a variety of scenarios including logistics, inventory management, and retail operations. Its aim is to significantly enhance operational efficiency and data collection accuracy.
Product Description
This intelligent handheld terminal is powered by an eight-core 2.0GHz chip, running on Android 11, ensuring smooth and stable operation of multiple applications simultaneously. Its ergonomic design, coupled with industrial-grade durability, makes it suitable for harsh working environments. The device boasts dual SIM capabilities, professional-grade Wi-Fi connectivity, and high-precision GPS positioning, ensuring seamless data transmission and accurate location tracking.
Key Features
- High-Performance Processor: Eight-core 2.0GHz chip for rapid multitasking.
- Robust Connectivity: 4G LTE, dual-band Wi-Fi, and precision GPS.
- Durable Design: IP68 rated for water and dust resistance, with a 1.5m drop tolerance.
- Large Battery Capacity: 5000mAh with 18W fast charging.
- Superior Scanning Capability: Industry-leading scan engines for a wide range of codes.
- Enhanced Visuals: 5.5-inch HD screen with high screen-to-body ratio, suitable for outdoor use.
- Advanced Imaging: Front and rear cameras with PDAF technology for clear documentation.
Quality and Performance
The Rongta i1 is built to meet high-quality standards and performance metrics, featuring a rugged design that withstands drops and exposure to water and dust. Its performance is unmatched in speed, reliability, and data processing capabilities, making it a reliable tool for intensive data collection needs.
Specifications
- CPU: Octa-core 2.0GHz
- OS: Android 11.0
- Memory: 4GB RAM + 64GB ROM
- Display: 5.5HD IPS, 720×1440 resolution
- Battery: 5000mAh, removable, with 18W fast charging
- Connectivity: 4G LTE, dual-band Wi-Fi, Bluetooth 5.0
- Durability: IP68 rating, 1.5m drop protection
Purpose of Use
Designed for sectors requiring efficient and accurate data collection such as logistics, retail, warehouse management, and asset tracking. Its versatility and performance make it an essential tool for enhancing operational efficiency.
Supported Operating Systems (OS)
The device runs on Android 11, ensuring compatibility with a wide range of applications and services designed for Android.
Supported Applications
The Rongta i1 is compatible with various business, logistics, and inventory management applications, facilitating seamless integration into existing workflows.
Supported Industries
Ideal for logistics, retail, manufacturing, public utilities, and any sector requiring robust data collection and inventory management solutions.
Benefit Effect
Using the Rongta i1 leads to significant improvements in data collection speed and accuracy, operational efficiency, and overall management effectiveness.
Warranty Information
The product comes with a comprehensive warranty covering manufacturing defects and providing customer support and service for a specified period.
Delivery Services
Offering reliable and speedy delivery services across the UAE, including Dubai, Abu Dhabi, and more, ensuring customers receive their devices promptly and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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