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Customer Display - Postech PT-R1000 VFD

Customer Display - Postech PT-R1000 VFD

Regular price Dhs. 382.00 AED
Regular price Dhs. 480.00 AED Sale price Dhs. 382.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

POSTECH PT-R1000: Your VFD Customer Display Solution


Introducing the POSTECH PT-R1000 VFD Customer Display, the ultimate tool to enhance your customer's checkout experience. This device features a large, bright LED display that ensures visibility from various angles and distances. Designed to accommodate both cashiers and customers with its adjustable height, it offers seamless USB connectivity and compatibility across a broad spectrum of operating systems and POS software. Optimize your business operations with its diverse display modes, sleek design, and reliable performance.

Product Description

The POSTECH PT-R1000 is not just any customer display; it's a versatile component suitable for retail, supermarkets, restaurants, and gas stations. This 2 Line, 20 Character VFD display acts as a critical element in your POS system, providing clear, essential transaction information to your customers. Its large LED display, combined with an adjustable stand, ensures that every customer leaves with a positive impression of their transaction process.

Key Features

  • Large and Bright LED Display: Guarantees easy readability, enhancing customer satisfaction.
  • Adjustable Height: Offers flexible positioning to suit various setups.
  • USB Connectivity: Ensures easy installation and universal compatibility.
  • Multi-OS Compatibility: Works effortlessly with Windows, Linux, and Mac OS.
  • Versatile Display Modes: Displays price, weight, and scrolling messages to keep customers informed.
  • Sleek Design: Complements any business décor with its modern aesthetics.
  • Durable and Energy-Efficient: Designed to withstand daily use while saving on energy costs.
  • Easy Installation: Quick setup without the need for special skills.


  • Display Method: VFD - Vibrant and clear visibility
  • Characters: 2 lines of 20 characters - Concise information display
  • Interface: USB - Universal compatibility
  • Dimensions: Compact size for any counter - 200 x 72 x 24 mm
  • Power Requirement: 5VDC - Low energy consumption
  • Supported Command Sets: Including CD5220, EPSON POS, Aedex, and more

Purpose of Use

Ideal for businesses aiming to streamline their POS systems and enhance customer transaction experiences across various settings like retail, supermarkets, and more.

Supported Operating Systems/Applications/Industries

With its broad compatibility and application, the PT-R1000 is a perfect match for any industry requiring efficient and effective customer displays.

Benefit Effect

Elevates the customer experience by providing clear, accessible transaction information, leading to increased efficiency and satisfaction at the point of sale.

Warranty Information and FAQs

Includes a 1-year warranty, ensuring peace of mind and reliability, supported by an extensive FAQ section for any queries.

Delivery Services (specific to the UAE)

Enjoy fast, reliable delivery across the UAE, including Dubai, Abu Dhabi, and beyond, ensuring your business can quickly benefit from the POSTECH PT-R1000's features.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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