NEOTECH
Idemia MSO 1350 Fingerprint Reader
Idemia MSO 1350 Fingerprint Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Idemia MSO 1350 Fingerprint Reader - a compact, high-performance device for secure enrollment and identification. Buy now!
Overview
The Idemia MSO 1350 Fingerprint Reader is a cutting-edge biometric USB device, designed to provide secure desktop applications with superior performance. This all-in-one solution excels in enrollment, verification, and identification, making it an essential tool for personal identification in various settings. Utilizing Morpho's unique optical technology and advanced fingerprint algorithms, the MSO 1350 ensures high accuracy and reliability, certified by NIST as the most accurate fingerprint technology available.
Product Description
The Idemia MSO 1350 Fingerprint Reader offers a reliable, ergonomic, and cost-effective solution for secure desktop applications. Its compact design integrates superior performance in enrollment, verification, and identification processes. Equipped with advanced optical technology and Morpho’s latest fingerprint algorithms, this device guarantees high accuracy and resilience. Its match-on-device or match-on-card functions ensure faultless protection of information and desktop application security.
Key Features
- All-in-One Solution: Superior performance for enrollment, verification, and identification.
- Certifications: FIPS 201, MINEX compliant, FBI PIV IQS certification.
- Security: Extensive features, including encryption and digital signature.
- Smartcard Reader Variants: Supports Match-on-Card applications.
- UAE Emirates ID Compatibility: Easily reads and verifies Emirates ID cards.
- SDK Availability: Compatible with Windows, Linux, and Android platforms.
Product Quality and Performance
The Idemia MSO 1350 Fingerprint Reader is built to deliver top-notch quality and performance. It adheres to stringent quality standards, providing reliable and accurate biometric data. This device is trusted globally, with certifications from leading institutions, including the FBI and NIST. Its high-performance metrics and user testimonials underscore its dependability and effectiveness.
Specifications
- Dimensions: 82 x 71 x 41 mm (3.23 x 2.8 x 1.61 inches)
- Weight: 140g (4.94 oz)
-
Identification Speed: 1
in 1 second
- User Database Capacity: 500, extendable to 3000 or 5000 users
- Template Database Capacity: 1000, extendable to 6000 or 10000 templates
- Matching Speed: 0.6s in 1:1 mode and 0.8s in 1:500 mode
Purpose of Use
The Idemia MSO 1350 Fingerprint Reader is ideal for various desktop applications, including workstation access, cashless payments, and secure data transactions. It addresses the need for secure, reliable, and efficient biometric identification, making it a valuable asset for both personal and professional use.
How to Use
To use the Idemia MSO 1350 Fingerprint Reader, connect the device to your desktop via USB. Follow the on-screen prompts for enrollment, verification, or identification. Ensure your finger is clean and dry for optimal performance. For detailed instructions and maintenance tips, refer to the user manual.
Supported OS/Application/Industries
- Operating Systems: Windows, Linux, Android
- Applications: Personal identification, workstation access, cashless payment systems
- Industries: Finance, healthcare, government, corporate sectors
Benefits & Compatibility
- Benefits: High accuracy, reliability, and ease of use. Enhances security and efficiency in various applications.
- Compatibility: Compatible with multiple operating systems and applications, making it versatile and adaptable.
Warranty and FAQs
The Idemia MSO 1350 Fingerprint Reader comes with a one-year comprehensive warranty. For common concerns, refer to our detailed FAQ section on the Neotech product services page. In case of product failure, contact our sales representative for verification and support.
Packaging/Weight/Dimension
The product comes in secure packaging, ensuring safe delivery. The dimensions and weight of the MSO 1350 are clearly detailed to help customers understand its physical attributes and logistical considerations.
Shop Today & Receive Your Delivery Across the UAE!
Buy the Idemia MSO 1350 Fingerprint Reader today and enjoy fast, reliable delivery across the UAE. Our service ensures timely and secure delivery, focusing on customer satisfaction and convenience.
Best Price Guarantee
We offer the best prices for the Idemia MSO 1350 Fingerprint Reader. If you find a lower price elsewhere, we will match it. Shop with confidence and get the best value for your money.
After Sales Support
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to ensure you get the most out of your Idemia MSO 1350 Fingerprint Reader.
Request for Customer Reviews and Testimonials
We value your feedback. Share your experiences with the Idemia MSO 1350 Fingerprint Reader and help others make informed decisions.
Stock Availability
While we strive to keep our inventory up to date, we will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please verify stock availability before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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