Compact Industrial Direct Thermal / Thermal Transfer Printer with Up to 12 ips Printing, Multiple Resolution Options and Flexible Wired or Wireless Connectivity

A compact legacy industrial printer platform for demanding 2-inch labeling applications—verify the exact PM23c configuration before ordering.

Product Overview

The Honeywell Intermec PM23c is a compact 2-inch industrial thermal label printer designed for demanding labeling applications in manufacturing, warehousing, distribution, transportation and related professional environments.

The PM23c belongs to Honeywell's established PM industrial printer family and combines a relatively compact footprint with industrial construction, programmable printing capabilities and flexible connectivity.

Depending on the exact configuration, the PM23c platform supports direct thermal and thermal transfer printing, multiple print resolutions and a range of wired and optional wireless interfaces.

Important lifecycle information: Honeywell currently identifies the PM23c as a discontinued product, with a published product discontinuation date of 30 September 2023. Honeywell currently lists service and support discontinuation as 31 December 2028. Availability of complete printers, options, accessories and spare parts should therefore be confirmed before ordering.

Professional Highlights

• Honeywell / Intermec PM23c industrial printer
• Compact 2-inch industrial printing platform
• Direct thermal and thermal transfer configurations
• 203 dpi, 300 dpi and 406 dpi resolution options within the PM23c family
• Maximum print speed up to approximately 12 ips / 304 mm/s
• Maximum media width approximately 69 mm / 2.72 inches
• Suitable for narrow industrial labels and tags
• 128 MB Flash / 128 MB RAM platform specification
• USB 2.0 support
• USB Host support
• RS232 serial connectivity
• Ethernet LAN 10/100 support
• Optional wireless connectivity on applicable configurations
• Optional interface expansion depending on configuration
• Multiple industrial printer languages
• Programmable Smart Printing capabilities
• Compact industrial enclosure
• Designed for medium- to high-volume professional labeling
• Legacy/discontinued product – availability must be confirmed

Important Product Lifecycle Status

The PM23c should no longer be presented as a current Honeywell printer without qualification.

Honeywell Product Status: Discontinued
Published Product Discontinuation Date: 30 September 2023
Published Service & Support Discontinuation Date: 31 December 2028

This does not necessarily mean that every PM23c printer, spare part or accessory is immediately unavailable.

Legacy inventory and service components may still exist through different supply channels, but availability should be checked for the exact requirement.

For a new deployment, customers should also consider whether a current Honeywell industrial printer platform would provide a better long-term lifecycle choice.

2-Inch Industrial Printing

The PM23c is designed for narrower industrial labels than conventional 4-inch industrial printers.

Honeywell specifies a maximum media width of approximately:

69 mm / 2.72 inches

This makes the PM23c particularly relevant where compact labels are required but a more robust industrial printer platform is preferred over a basic desktop printer.

Direct Thermal & Thermal Transfer Printing

Depending on the exact PM23c configuration, the platform supports:

Direct Thermal

and

Thermal Transfer

Direct thermal printing uses compatible heat-sensitive media without a ribbon.

Thermal transfer printing uses an appropriate ribbon and compatible label material, making it useful where greater durability, environmental resistance or longer label life is required.

Always confirm the printing method supported by the exact PM23c configuration before ordering.

Multiple Print Resolutions

The PM23c family was offered with multiple resolution options:

• 203 dpi
• 300 dpi
• 406 dpi

The appropriate resolution depends on the application.

203 dpi can suit standard shipping, logistics and general industrial labels.

300 dpi may be preferred for smaller text, more compact barcodes or increased graphical detail.

406 dpi can be considered for applications requiring finer printing within the printer's supported label dimensions.

Resolution is configuration-dependent and should be confirmed from the exact printer part number.

Up to 12 ips Printing

Honeywell documentation specifies maximum PM23c family printing speeds of up to approximately:

12 ips / 304 mm/s

Maximum achievable speed can depend on:

• Print resolution
• Media
• Ribbon
• Label design
• Print density
• Communication interface
• Printer configuration
• Application
• Operating conditions

Do not assume every resolution and application will operate at the maximum rated speed.

Connectivity

The PM23c platform supports flexible connectivity options including:

• USB 2.0
• USB Host
• RS232 Serial
• Ethernet LAN 10/100

Additional interface options were available for applicable configurations, including:

• Wireless LAN
• Bluetooth
• Parallel interface
• Industrial interface
• Additional serial interfaces
• Additional USB Host interfaces

The presence of an interface should always be verified against the exact PM23c part number.

Do not assume every PM23c contains all available connectivity options.

Memory

The PM23c platform specification includes:

Flash Memory: 128 MB
RAM / SDRAM: 128 MB

The printer platform was designed to support demanding industrial labeling workflows and programmable printer applications.

Printer Languages

The PM23c platform supports multiple printer command languages, including:

• Intermec Printer Language – IPL
• Fingerprint
• Direct Protocol
• ZPL-compatible emulation
• DPL-compatible emulation
• C# for Printers

This can help with migration or integration into established enterprise labeling environments.

Software compatibility should still be validated for the customer's exact application.

Smart Printing

The PM Series platform was designed to support intelligent printer-side applications and programmable workflows.

This can allow applicable applications to perform certain operations directly at the printer rather than relying entirely on a connected computer.

The usefulness of these capabilities depends on the customer's software environment and PM23c configuration.

Technical Specifications

Brand: Honeywell
Legacy Branding: Intermec
Model: PM23c
Product Type: Compact Industrial Label Printer
Print Width Class: 2 Inch
Printing Methods: Direct Thermal / Thermal Transfer depending on configuration
Resolution Options: 203 / 300 / 406 dpi
Maximum Print Speed: Up to approximately 304 mm/s / 12 ips
Maximum Media Width: Approximately 69 mm / 2.72 inches
Memory: 128 MB Flash / 128 MB RAM
USB: Supported
USB Host: Supported
RS232: Supported
Ethernet: 10/100 LAN supported
Wireless LAN: Optional / configuration-dependent
Bluetooth: Optional / configuration-dependent
Operating Temperature: Approximately +5°C to +40°C
Operating Humidity: Approximately 20–80%
Product Status: Discontinued
Product Discontinuation: 30 September 2023
Service & Support Discontinuation: 31 December 2028

Important Configuration Information

The PM23c was sold in multiple hardware configurations.

A generic description such as “Honeywell PM23c” is therefore not sufficient to establish every specification of a particular unit.

Before ordering, verify:

• Complete Honeywell part number
• 203 / 300 / 406 dpi requirement
• Direct thermal or thermal transfer configuration
• Required interface
• Ethernet requirement
• Wireless requirement
• Bluetooth requirement
• Display/control-panel configuration
• Media dimensions
• Ribbon requirement
• Power specification
• Included accessories

This is especially important when sourcing replacement or legacy PM23c equipment.

Applications

The Honeywell PM23c can be considered for compatible applications including:

• Manufacturing labels
• Work-in-process labels
• Product identification
• Warehouse labels
• Inventory labels
• Logistics labels
• Distribution operations
• Transportation labels
• Asset identification
• Compliance labels
• Carton identification
• Barcode labeling
• Healthcare-related labeling where the complete solution is suitable

Manufacturing

The compact industrial design can suit manufacturing environments requiring narrower labels for:

• Components
• Work-in-process identification
• Finished goods
• Production tracking
• Serial-number labels
• Barcode identification

Warehouse & Distribution

Potential warehouse applications include:

• Inventory identification
• Bin labels
• Location labels
• Picking labels
• Receiving labels
• Dispatch labels
• Product tracking

Purpose of Use

The PM23c may be appropriate where an organization requires:

• Compact industrial construction
• Narrow industrial label printing
• Direct thermal or thermal transfer capability
• Multiple resolution choices
• High-speed printing
• Enterprise connectivity
• Multiple printer-language support
• Integration with established Honeywell/Intermec workflows

Because the PM23c is discontinued, new projects should also consider product lifecycle and future support requirements before selecting it.

PM23c vs PM43c

The model names are similar but the printers serve different media-width requirements.

PM23c: Compact 2-inch industrial printer platform
PM43c: Compact 4-inch industrial printer platform

Customers requiring conventional 4-inch shipping or industrial labels should not automatically select the PM23c.

Check the required media width first.

Legacy Replacement Guidance

The PM23c may still be relevant when:

• Replacing an existing PM23c
• Maintaining established equipment
• Existing software depends on the platform
• Existing labels are designed around the printer
• A specific PM23c part number is required
• An approved equipment configuration specifies PM23c

For entirely new installations, customers should compare the PM23c with currently supported Honeywell industrial printer platforms before committing to legacy hardware.

Things to Verify Before Ordering

Please confirm:

• Exact model: PM23c
• Complete Honeywell part number
• Required quantity
• Print resolution
• Direct thermal or thermal transfer requirement
• Label width
• Label material
• Ribbon requirement
• USB requirement
• RS232 requirement
• Ethernet requirement
• Wi-Fi requirement
• Bluetooth requirement
• Host operating system
• Label software
• Existing printer configuration if replacing
• Current product availability
• Spare-part requirements
• Applicable warranty
• Required delivery timeline

For replacement applications, providing a photograph of the existing printer's identification label is recommended.

How to Use

1. Verify the exact PM23c configuration.
2. Position the printer on a suitable stable surface.
3. Connect the appropriate power supply.
4. Load compatible label media.
5. Install the appropriate ribbon when using a thermal-transfer configuration.
6. Connect the required communication interface.
7. Install the appropriate printer driver or configure the host system.
8. Configure media dimensions and sensing.
9. Calibrate the printer where required.
10. Print a test label.
11. Check alignment, print quality and barcode readability.
12. Adjust print darkness and speed where necessary.
13. Maintain the printhead, platen roller and media path according to the manufacturer's instructions.

Why NEOTECH® UAE?

NEOTECH® focuses on helping customers identify the correct printer configuration before ordering, particularly for legacy industrial equipment.

• Exact model and part-number verification
• Resolution verification
• Interface and connectivity checking
• Direct thermal versus thermal transfer guidance
• Media compatibility guidance
• Legacy-product lifecycle disclosure
• Replacement-printer guidance
• Transparent availability and lead-time communication
• UAE-focused quotation and delivery support
• No unsupported stock claims

Learn First. Decide Second.

Request a Quote or Order in the UAE

For an accurate quotation for the Honeywell PM23c, please provide:

• Exact Honeywell part number
• Required quantity
• Required print resolution
• Required interfaces
• New installation or replacement requirement
• Existing printer part number if replacing
• UAE delivery location

Because the PM23c is a discontinued product, current availability and the exact supplied configuration should be confirmed before payment.

Email: support@neotech.ae

Learn First. Decide Second.

Delivery - UAE

Delivery is available within the United Arab Emirates.

Order Cut-Off: 14:00 GST
Handling: Approximately 1–2 business days where applicable
Standard Transit: Approximately 3–5 business days after handling
Typical Total Delivery: Approximately 4–7 business days for confirmed available products

For non-stock, legacy or special-order products, delivery may extend to approximately 10–15 working days or up to 25 working days after payment/order confirmation, depending on supplier availability.

Because the PM23c is discontinued, availability and lead time should always be reconfirmed before ordering.

FAQ - Honeywell PM23c

Q: What is the Honeywell PM23c?
A: The PM23c is a compact 2-inch industrial thermal label printer originally developed within the Intermec/Honeywell PM Series.

Q: Is the Honeywell PM23c still a current product?
A: No. Honeywell currently identifies the PM23c as discontinued.

Q: When was the PM23c discontinued?
A: Honeywell lists the product discontinuation date as 30 September 2023.

Q: Does Honeywell still support the PM23c?
A: Honeywell currently lists a service and support discontinuation date of 31 December 2028. The availability and scope of specific support services should be confirmed directly for the required product and region.

Q: Is the PM23c a 2-inch printer?
A: Yes. It is Honeywell's compact industrial platform for narrower media, with a maximum media width of approximately 69 mm.

Q: Does the PM23c support thermal transfer printing?
A: Yes, applicable configurations support thermal transfer printing.

Q: Does it support direct thermal printing?
A: Yes, applicable PM23c configurations support direct thermal printing.

Q: What print resolutions are available?
A: The PM23c family was offered in 203 dpi, 300 dpi and 406 dpi configurations.

Q: Is every PM23c 203 dpi?
A: No. Resolution depends on the exact configuration and part number.

Q: What is the maximum print speed?
A: Honeywell documentation specifies speeds up to approximately 12 ips / 304 mm/s for the PM23c family.

Q: Does the PM23c have USB?
A: USB connectivity is supported.

Q: Does it support Ethernet?
A: Yes, Ethernet LAN connectivity is supported on applicable configurations.

Q: Does it have RS232 serial connectivity?
A: RS232 is supported within the PM23c platform.

Q: Does every PM23c have Wi-Fi?
A: No. Wireless capability is configuration-dependent and should be verified from the exact part number.

Q: Does every PM23c have Bluetooth?
A: No. Bluetooth is an optional/configuration-dependent capability.

Q: Is the PM23c suitable for manufacturing?
A: Yes. Manufacturing is among the professional applications associated with the PM industrial printer platform.

Q: Is the PM23c suitable for warehouse labeling?
A: Yes, where the required label dimensions, media and printer configuration are compatible.

Q: Should I buy a PM23c for a completely new project?
A: Because the PM23c is discontinued, a new project should compare it with currently supported Honeywell alternatives before committing. The PM23c can remain appropriate where an existing system specifically requires it.

Q: Can NEOTECH® help identify my existing PM23c configuration?
A: Yes. Provide the complete part number or a clear photograph of the printer identification label so the configuration can be checked before quotation.

Related Products

• Honeywell PM43
• Honeywell PM43c
• Honeywell PM45
• Honeywell PM45c
• Honeywell Industrial Label Printers
• Industrial Thermal Transfer Printers
• Industrial Barcode Printers

Helpful Internal Links

• Honeywell Printers UAE
• Industrial Label Printers UAE
• Barcode Printers UAE
• Thermal Transfer Printers
• Barcode Labels & Ribbons

Contact - NEOTECH® UAE

For Honeywell PM23c configuration, legacy replacement or quotation assistance:

Email: support@neotech.ae
Address: Store 13, Computer Building, Al Fahidi, Bur Dubai, Dubai 44245, UAE

Disclaimer - NEOTECH® UAE

This page describes the Honeywell Intermec PM23c product family. The PM23c was manufactured in multiple resolutions, printing-method configurations and interface combinations. Specifications applicable to one PM23c part number should not automatically be assumed for another.

Honeywell currently identifies the PM23c as discontinued, with a published product discontinuation date of 30 September 2023 and a service and support discontinuation date of 31 December 2028. Availability of printers, accessories, spare parts and service can vary and should be confirmed before ordering.

Customers should verify the exact Honeywell part number, print resolution, printing method, interfaces, media requirements, software compatibility, included accessories, applicable warranty, availability and lead time before purchase.

Last Updated: 6 October 2026 (GST, UTC+4)