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NEOTECH

Receipt Printer - Postech PT-R262

Receipt Printer - Postech PT-R262

Regular price Dhs. 415.00 AED
Regular price Dhs. 500.00 AED Sale price Dhs. 415.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Postech PT-R262 : High-Speed Thermal Receipt Printer

Overview:

Introducing the Postech PT-R262, a cutting-edge thermal receipt printer designed for the high demands of modern retail and hospitality industries. Boasting unparalleled printing speeds and versatile media handling, this device ensures your business operations are smooth and efficient. Its robust construction and multiple connectivity options make it an indispensable tool for any fast-paced environment.

Product Description:

The Postech PT-R262 Thermal Receipt Printer redefines efficiency with its capability to deliver receipts at lightning speeds of up to 260mm per second. Engineered for versatility, it accommodates a wide array of paper sizes from standard 80mm to compact 58mm receipts, alongside labels and other media types. Its seamless integration into existing POS systems is facilitated by a comprehensive suite of connectivity features including USB, serial, and Ethernet interfaces. This printer is not just about performance; it also emphasizes user experience with an intuitive interface and customizable options for logo, barcode, and graphics printing. Housed in a durable metal frame, the Postech PT-R262 is built to withstand the rigors of busy retail spaces.

Key Features:

  • Rapid Print Speeds: Up to 260mm/sec for minimal waiting time.
  • Multiple Media Handling: Supports 80mm, 58mm receipts, labels, and more.
  • Versatile Connectivity: USB, serial, and Ethernet options for easy integration.
  • Customizable Printing: Intuitive printing of logos, barcodes, and graphics.
  • Durable Construction: Sturdy metal housing for enhanced longevity.

Quality and Performance:

The Postech PT-R262 stands out for its reliability and superior performance, proven by its sturdy construction and efficient operation in demanding retail environments. Customer testimonials highlight its dependability and the positive impact it has on business operations, citing faster transactions and customer satisfaction.

Specifications:

  • Print Speed: Up to 260mm/second
  • Paper Size Compatibility: 80mm, 58mm, and others
  • Connectivity: USB, Serial, Ethernet
  • Media Types: Receipts, labels, etc.
  • Construction: Metal housing

Purpose of Use:

Ideal for retailers, restaurants, and hospitality businesses looking for a high-speed, reliable receipt printing solution that can keep pace with their dynamic environments.

Supported Operating Systems/Applications/Industries:

Compatible with major POS systems and operating systems, making it a versatile choice for a wide range of applications across retail, hospitality, and beyond.

Benefit Effect:

The Postech PT-R262 enhances operational efficiency, reduces wait times for customers, and supports a smoother transaction process, directly contributing to an improved customer experience and business growth.

Warranty Information and FAQs:

Includes a comprehensive warranty and a detailed FAQ section to address common setup, operation, and troubleshooting questions, ensuring peace of mind and ease of use.

Delivery Services (specific to the UAE):

We offer prompt and secure delivery across major cities and emirates, demonstrating our commitment to excellence and customer service. Our efficient delivery services ensure your business can quickly benefit from the Postech PT-R262's performance enhancements.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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