NEOTECH
NEOPOS NP-R9200 15.6" POS Terminal White-Purple with Printer & Scanner
NEOPOS NP-R9200 15.6" POS Terminal White-Purple with Printer & Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business operations with the NEOPOS NP-R9200 15.6" Touch POS Terminal in white-purple, featuring a built-in printer and scanner for seamless transactions.
Overview:
The NEOPOS NP-R9200 Touch POS Terminal in white-purple color is an advanced all-in-one system designed to streamline your business operations. With a vibrant 15.6-inch touch display, integrated printer and scanner, and durable aluminum alloy construction, this POS terminal ensures efficient transactions, making it ideal for retail, hospitality, and service industries.
Product Description:
The NEOPOS NP-R9200 is a high-performance touch screen POS terminal that combines sleek design and powerful functionality. Equipped with a 15.6-inch capacitive touch screen for intuitive use, it supports multi-touch technology for fast and accurate transactions. Powered by an Intel Core i5 processor (optional upgrades to i3 or i7), this POS terminal ensures smooth performance even during peak hours. With its durable aluminum alloy build, it is designed to withstand daily use while maintaining a modern aesthetic that complements any business environment.
Key Features:
- 15.6” True Flat Capacitive Touch Screen: Provides a responsive and intuitive user experience.
- Integrated Printer & Scanner: Streamline transactions with an all-in-one solution.
- Powerful Processor Options: Intel Core i5 standard, with options for Core i3 and i7.
- Durable Aluminum Alloy Frame: Built for long-term use in demanding environments.
- Connectivity: Wi-Fi, Bluetooth, and multiple ports (VGA, DVI, HDMI).
- Customizable Design: Available in white-purple and other color options to match your brand.
Product Quality and Performance:
The NEOPOS NP-R9200 ensures high-quality performance with its Intel Core i5 processor and 4GB DDR4 RAM (expandable to 16GB). It provides fast, reliable transactions and is built to handle heavy workloads. The aluminum alloy frame adds to its durability, ensuring it can withstand the rigors of everyday use in busy retail or service environments.
Specifications:
- Processor: Intel Core i5-3230M 2.60GHz (Optional Core i3 & Core i7)
- Memory: 4GB DDR4 (expandable to 16GB)
- Storage: 128GB SSD
- Display: 15.6-inch True Flat Capacitive Touch Screen (1366x768, optional 1920x1080)
- Operating System: Windows 10 Pro
- Connectivity: Wi-Fi, Bluetooth, Ethernet (10M/100M/1000M)
- Color Options: White-Purple, Black, Red, Orange (Customizable)
- Certifications: ROHS, CE, FCC
- Warranty: 3 Years
Purpose of Use:
The NEOPOS NP-R9200 is designed for retail, hospitality, and service industries, providing businesses with a fast, reliable POS system that integrates smoothly into their workflow. It is perfect for businesses looking to improve transaction efficiency and enhance customer experiences with a modern, sleek system.
How to Use:
- Setup: Connect the NEOPOS NP-R9200 to your Wi-Fi or Ethernet network.
- Install POS Software: Compatible with Windows 10 Pro, load and configure your POS software.
- Start Transactions: Use the touch screen and integrated printer/scanner for quick and seamless operations.
- Customize: Tailor the terminal’s settings and appearance to fit your business needs.
Supported OS/Application/Industries:
The NEOPOS NP-R9200 runs on Windows 10 Pro, making it compatible with most POS software applications. It is ideal for industries such as retail, hospitality, and restaurants, offering a flexible and efficient solution for businesses requiring high transaction volume and customization.
Benefits & Compatibility:
- Seamless Transactions: Integrated printer and scanner make checkout faster and more efficient.
- High Performance: With an Intel Core i5 processor, you can handle multiple tasks at once without delays.
- Durability: The aluminum alloy build ensures longevity, even in high-traffic areas.
- Customizable Design: Available in different color options to match your branding.
- Energy Efficiency: Built to be power-efficient, ensuring long-term savings.
Warranty and FAQs:
The NEOPOS NP-R9200 comes with a 3-year warranty, providing long-term protection and peace of mind. Visit our FAQs for answers to common questions regarding setup, product specifications, and troubleshooting.
Packaging/Weight/Dimensions:
- Packaging Details: Securely packed in a carton for safe transportation.
- Package Size: 46 x 35 x 47 cm
- Gross Weight: 8.5 kg
- Included Components: POS terminal, printer, scanner, power adapter, manual.
Shop Today & Receive Your Delivery Across the UAE:
Order the NEOPOS NP-R9200 POS terminal today and enjoy fast delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more. Our logistics team ensures safe, reliable, and timely deliveries, helping your business get up and running smoothly.
Best Price Guarantee:
We offer a best price guarantee for the NEOPOS NP-R9200 POS Terminal. If you find a lower price elsewhere, we’ll match it. Shop confidently with the best deals in Dubai, UAE, and enjoy top-notch quality with excellent value.
After Sales Support:
We offer dedicated after-sales support to ensure you get the most out of your NEOPOS NP-R9200. Our support team is available to assist with setup, technical issues, and any other inquiries to keep your business running smoothly.
Request for Customer Reviews and Testimonials:
We’d love to hear from you! Please leave a review of your experience with the NEOPOS NP-R9200 POS terminal and let others know how it’s improved your business. Your feedback helps other customers make informed decisions.
Stock Availability:
We aim to keep the NEOPOS NP-R9200 in stock; however, availability may vary. For non-standard configurations, delivery may take 10-15 working days after order confirmation. Contact us to confirm stock availability before placing your order.
Get in Touch:
Have questions about the NEOPOS NP-R9200? Contact us for expert advice on pricing, availability, and product details. We’re here to support your business needs.
Disclaimer:
All content, images, and product descriptions are for illustration purposes only and may not exactly reflect the final product. NEOTECH is not responsible for any discrepancies. Please verify product specifications with a sales representative before purchase. Product availability and prices are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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