NEOTECH
NEOPOS NP-R9200 WR 15" POS Terminal White-Red with Printer
NEOPOS NP-R9200 WR 15" POS Terminal White-Red with Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP-R9200 WR 15" Touch Screen POS Terminal in white-red with built-in printer and scanner, ideal for efficient retail and hospitality transactions.
Overview:
The NEOPOS NP-R9200 WR 15" POS Terminal in white-red color is a state-of-the-art solution designed to enhance your business operations. With a robust 15-inch resistive touch screen, Intel Core i5 processor, and integrated printer and scanner, it is perfect for retail, hospitality, and service industries that demand high performance and reliability.
Product Description:
The NEOPOS NP-R9200 WR Series combines sleek design with advanced functionality, featuring a 15-inch resistive touch screen optimized for high-traffic environments. Its fanless design minimizes noise and enhances durability, ensuring smooth operations even during peak hours. Powered by Intel i5 processors (upgradable to Core i3 or i7), this POS terminal is built to handle fast transactions with ease, offering flexible RAM options of up to 8GB. With versatile connectivity options, including USB, serial, and LAN ports, it adapts seamlessly to diverse business needs.
Key Features:
- 15” Resistive Touch Screen: Anti-glare coating for visibility under any lighting condition.
- Silent Fanless Design: Enhances reliability and minimizes noise.
- Intel Core i5 Processor: Optional upgrades to i3 and i7 for tailored performance.
- Flexible Memory: Standard 4GB DDR4, upgradeable to 8GB.
- Comprehensive Connectivity: Includes USB, serial, LAN, and VGA ports for seamless integration.
- Customizable Design: Available in white-red, with other color options on request.
Product Quality and Performance:
Built with durability and performance in mind, the NEOPOS NP-R9200 WR delivers outstanding reliability thanks to its Intel Core processors and DDR4 RAM. Designed for high-traffic settings, it ensures smooth and responsive operations, making it the perfect solution for retail and hospitality businesses. Customer testimonials underscore its robust performance and positive impact on operational efficiency.
Specifications:
- Display: 15-inch resistive touch screen with anti-glare coating.
- Processor: Intel Core i5-3230M 2.60GHz (Optional Core i3 & Core i7).
- Memory: 4GB DDR4, expandable to 8GB.
- Storage: 128GB SSD.
- Connectivity: USB, serial, LAN, and VGA ports.
- Operating System: Windows 10 Pro.
- Color: White-Red (Customizable in Black, Red, Orange).
- Certifications: ROHS, CE, FCC.
- Warranty: 3 Years.
Purpose of Use:
The NEOPOS NP-R9200 WR is designed to enhance sales transactions in retail, hospitality, and service environments. Its fast transaction processing and multi-functional design make it ideal for businesses seeking to streamline their checkout process and improve customer experiences.
How to Use:
- Install the POS software of your choice, compatible with Windows 10 Pro.
- Connect peripherals like barcode scanners and card readers via the multiple connectivity ports.
- Set up the touch screen and customize the display for easy, intuitive use.
- Begin transactions using the resistive touch screen for smooth, fast checkout experiences.
Supported OS/Application/Industries:
This POS terminal supports Windows and Linux operating systems, making it versatile for various industries including retail, hospitality, and restaurants. It is fully adaptable to business models that require high-performance point-of-sale solutions.
Benefits & Compatibility:
- Fast, Efficient Transactions: With Intel Core processors, enjoy quick processing times that reduce customer wait times.
- Reliable Design: The fanless system enhances reliability while maintaining a quiet operation.
- Versatile Integration: Works seamlessly with various peripherals, ensuring a smooth setup.
- Energy Efficient: Built for optimal power consumption, reducing long-term operating costs.
Warranty and FAQs:
The NEOPOS NP-R9200 WR comes with a 3-year warranty. For any inquiries, check the FAQ section, which provides answers to common setup, configuration, and troubleshooting questions. Our after-sales support team is ready to assist with any further issues.
Packaging/Weight/Dimensions:
- Packaging: Securely packaged in a standard carton for safe delivery.
- Package Size: 46 x 35 x 47 cm.
- Gross Weight: 8.5 kg.
- Components Included: POS terminal, power adapter, integrated printer, and scanner.
Shop Today & Receive Your Delivery Across the UAE:
Order the NEOPOS NP-R9200 WR today for fast and secure delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more. Our logistics team ensures reliable delivery, helping you get your business up and running without delay.
Best Price Guarantee:
We offer a best price guarantee on the NEOPOS NP-R9200 WR. If you find a lower price elsewhere, we will match it. Enjoy quality, innovation, and competitive pricing with the best value in Dubai, UAE.
After Sales Support:
Our commitment doesn’t end after purchase. We provide dedicated after-sales support, ensuring that your NEOPOS NP-R9200 WR operates smoothly with expert assistance available whenever needed.
Request for Customer Reviews and Testimonials:
We appreciate customer feedback! Please share your experience with the NEOPOS NP-R9200 WR, helping other businesses make informed decisions. Your reviews contribute to improving our products and services.
Stock Availability:
Our stock is regularly updated, but availability may vary. If any items are out of stock, we will notify you immediately. For non-standard configurations, delivery times may extend to 10-15 working days after confirmation. Contact us for stock inquiries before placing your order.
Get in Touch:
For any questions about the NEOPOS NP-R9200 WR, feel free to contact us. Our team is available to provide expert advice and assist you with any inquiries regarding product pricing, stock availability, or configuration options.
Disclaimer:
Please note that all content and images on this page are for illustration purposes only and may differ slightly from the actual product. NEOTECH is not responsible for discrepancies between listed specifications and the final product. Ensure you verify all details with a sales representative before completing your purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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