NEOTECH
POS Terminal - NEO NP-R5015-01 Core i5
POS Terminal - NEO NP-R5015-01 Core i5
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS NP-R700 Capacitive Touch POS Terminal
Overview
Introducing the NEOPOS NP-R700 Series, a pinnacle in POS technology, crafted for the dynamic needs of retail and hospitality environments. This True Flat Projected Capacitive Touch Screen POS Terminal combines elegance with efficiency, featuring a 15.6-inch display that ensures optimum readability and interaction. Powered by an Intel Core i5 processor, the NP-R700 Series is engineered to deliver unparalleled performance, making it an essential asset for businesses aiming to enhance operational fluidity and customer experience.
Product Description
The NEOPOS NP-R700 Series redefines the POS landscape with its sophisticated design and powerful capabilities. The terminal's 15.6-inch touch screen display is not only aesthetically pleasing but also functional, providing clarity and ease of use in any lighting condition. At the heart of the NP-R700 lies an Intel Core i5 processor, ensuring swift and smooth transactions and the ability to multitask with ease. With its comprehensive connectivity options, including Ethernet, USB, serial ports, and Wi-Fi, this terminal offers unparalleled versatility. Designed for durability, its scratch-resistant touch screen stands up to the rigors of daily use, making it a reliable choice for any setting.
Key Features
- 15.6-inch True Flat Projected Capacitive Touch Screen: Offers clear visibility and responsive touch functionality.
- Intel Core i5 Processor: Delivers powerful performance for efficient multitasking.
- Versatile Connectivity: Includes Ethernet, USB, serial ports, and built-in Wi-Fi for seamless integration.
- Durable and Reliable: Scratch-resistant screen designed for high-volume environments.
- Wide Software Compatibility: Easily adapts to various POS software applications.
- Advanced Security Features: Ensures the protection of sensitive customer data with encrypted transactions and user authentication.
- User-Friendly: Simple setup and intuitive interface for minimal training requirements.
Quality and Performance
The NEOPOS NP-R700 Series sets a new standard for POS terminal quality and performance. Its robust construction and advanced technology ensure dependable operation, even in the busiest settings. Customers and industry experts alike praise its reliability, speed, and ease of use, highlighting its positive impact on business operations and customer satisfaction.
Specifications
- Display: 15.6-inch True Flat Projected Capacitive Touch Screen
- Processor: Intel Core i5
- Connectivity: Ethernet, USB, serial ports, Wi-Fi
- Compatibility: Supports a broad range of POS software
- Security: Encrypted data transmission, user authentication
Purpose of Use
Ideal for retail and hospitality sectors, the NEOPOS NP-R700 Series enhances transaction efficiency, customer interaction, and operational productivity. Its versatility and performance make it suitable for a variety of business sizes and types, from small cafes to large retail stores.
Supported Operating Systems/Applications/Industries
This terminal is compatible with leading POS software, making it a flexible solution for businesses across the retail and hospitality industries. Its adaptability ensures it can meet the specific needs of various operations, from quick service restaurants to boutique shops.
Benefit Effect
The NEOPOS NP-R700 Series elevates business operations through its fast, reliable, and secure transactions, improving both efficiency and customer satisfaction. Its robust design and advanced features offer a significant return on investment by enhancing service speed and accuracy.
Warranty Information and FAQs
Accompanied by a comprehensive warranty and support package, the NP-R700 Series ensures peace of mind with access to dedicated assistance. The extensive FAQ section provides quick solutions to common queries, ensuring smooth operation.
Delivery Services (specific to the UAE)
We provide prompt and secure delivery across the UAE, ensuring the NEOPOS NP-R700 Series reaches you swiftly, ready to transform your business operations. Our commitment to excellence is reflected in our reliable delivery services, catering to all major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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