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Label Printer - Xprinter XP-DT427B

Label Printer - Xprinter XP-DT427B

Regular price Dhs. 390.00 AED
Regular price Dhs. 490.00 AED Sale price Dhs. 390.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Xprinter XP-DT427B Label Printer is a cutting-edge direct thermal label printer designed for efficient and high-quality printing tasks. Perfect for creating barcodes, labels, and other media in retail, logistics, healthcare, and various other industries, this printer is a standout due to its robust features and reliability.

Overview: The XP-DT427B printer offers a compact and durable design, ensuring it fits well in any workspace. With the capability to print at speeds up to 127mm/s and a resolution of 203 DPI, it guarantees sharp, clear printouts every time. It supports a wide range of media types and sizes, enhancing its versatility across different applications.

Key Features:

  • High-Speed Printing: Up to 127 mm/s, facilitating efficient label creation.
  • Direct Thermal Printing: Eliminates the need for ink or toner.
  • Versatile Media Support: Handles various media types, including continuous, gap, black mark, fan-fold, and punched hole.
  • High-Quality Design: Features a double-walled clamshell design and a head-up sensor for ease of use.
  • Extensive Connectivity: Equipped with USB 2.0, and optional Serial, Bluetooth, and Wi-Fi interfaces for flexible connections.
  • Substantial Memory: Comes with 8MB SDRAM and 5MB Flash memory, expandable via an SD card slot.


  • Resolution: 203 DPI for crisp and detailed printouts.
  • Media Width: Accepts media from 20 to 118mm wide, accommodating various label sizes.
  • Label Roll Capacity: Supports up to 127 mm (5") OD, facilitating longer printing operations without frequent replacements.
  • Interface Options: USB 2.0 standard, with options for Serial, Bluetooth, and Wi-Fi connectivity.

Purpose of Use: This printer is designed for businesses requiring reliable, high-quality labeling solutions, such as retail tagging, warehouse management, shipping labels, and more.

Supported Operating Systems (OS): Compatible with various OS, including Windows for seamless integration into existing systems.

Supported Applications: Ideal for retail applications, shipping and receiving, inventory management, food packaging labels, and healthcare labeling needs.

Supported Industries: Retail, logistics, healthcare, manufacturing, and hospitality sectors can significantly benefit from the XP-DT427B's capabilities.

Delivery Services in the UAE: We provide fast and reliable delivery services across the UAE, including major cities like Dubai, Abu Dhabi, Al Ain, Sharjah, and others, ensuring your printing needs are met promptly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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