NEOTECH
Barcode Scanner - Zebra LI3600-SR
Barcode Scanner - Zebra LI3600-SR
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra LI3600-SR Industrial Handheld Barcode Scanner
Overview
Introducing the LI3600-SR, the ultimate handheld barcode scanner designed for industrial strength and performance. Engineered to excel in the most challenging environments, it offers unparalleled scanning efficiency and durability.
Product Description
The LI3600-SR redefines the standards for industrial barcode scanning. With its high-performance scanning capability, it effortlessly reads 1D barcodes, including those that are dirty, damaged, or poorly printed. Its rugged construction ensures reliability in harsh conditions, featuring a sealed housing for dust and moisture protection and a design robust enough to survive 8-foot drops. Ergonomically crafted for comfort and reduced user fatigue, the LI3600-SR integrates seamlessly into existing systems, offering a variety of connection options and a long-lasting battery for all-day use.
Key Features
- High-Performance Scanning: Rapid and accurate reading of 1D barcodes under any condition.
- Rugged Durability: Sealed housing and 8-foot drop resistance ensure operational reliability.
- Ergonomic Comfort: Lightweight and balanced for all-day user comfort.
- Seamless Integration: Compatible with USB, RS-232, and keyboard wedge interfaces.
- Extended Battery Life: Up to 70,000 scans on a single charge for uninterrupted use.
Quality and Performance
The LI3600-SR stands out for its exceptional scanning performance and ruggedness, as evidenced by glowing testimonials from users in various industrial sectors. Its ergonomic design and long battery life further solidify its reputation as a dependable tool for intensive scanning tasks.
Specifications
- Scanning Capability: 1D barcodes
- Durability: Dust and moisture sealed, 8-foot drop resistance
- Interfaces: USB, RS-232, Keyboard Wedge
- Battery Life: 70,000 scans per charge
Purpose of Use
Perfect for warehousing, manufacturing, logistics, and any setting that demands robust scanning solutions. The LI3600-SR enhances workflow efficiency and reliability in tough environments.
Supported Operating Systems/Applications/Industries
This scanner is versatile, supporting a broad range of systems and applications, making it ideal for a wide array of industrial applications.
Benefit Effect
With the LI3600-SR, businesses can significantly improve their operational efficiency and data accuracy, enhancing overall productivity and reducing downtime in demanding industrial settings.
Warranty Information and FAQs
Includes comprehensive warranty details and an FAQ section to help users maximize the scanner's capabilities and resolve common issues, ensuring satisfaction and long-term reliability.
Delivery Services (specific to the UAE)
Offers prompt and secure delivery across the UAE, emphasizing our commitment to meet your industrial scanning needs swiftly and efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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