NEOTECH
Sewoo LK-B20Ⅱ: 4-inch Thermal Label Printer
Sewoo LK-B20Ⅱ: 4-inch Thermal Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Sewoo LK-B20Ⅱ is a high-quality, innovative label printer designed to meet the demands of modern businesses. With its thermal transfer and direct thermal printing capabilities, it ensures stable and reliable performance. This printer supports a high capacity of roll media and features a robust design, making it ideal for various applications. Its eco-friendly materials and advanced technology align with current trends, enhancing user satisfaction and trust.
Product Description
The Sewoo LK-B20Ⅱ is a versatile 4-inch label printer that excels in both thermal transfer and direct thermal printing. Its robust design ensures stable and reliable printing, perfect for high-demand environments. The printer supports a high capacity of roll media, minimizing the need for frequent replacements. With adjustable paper width and optional auto cutter or peeler, it offers flexibility and convenience. Its easy maintenance and compatibility with label design software make it an excellent choice for businesses.
Key Features
- Thermal Transfer & Direct Thermal Printing: Provides reliable and high-quality print outputs.
- High Capacity Roll: Supports up to 200mm OD with an external media holder.
- Extended Ribbon Length: Less frequent ribbon replacements with 360M length.
- Adjustable Paper Width: From 18mm to 118mm for versatile media handling.
- Optional Auto Cutter/Peeler: Enhances usability and efficiency.
Product Quality and Performance
The Sewoo LK-B20Ⅱ boasts exceptional quality and performance, meeting high industry standards. Its reliable operation is backed by user testimonials and positive ratings. The printer's robust construction ensures durability, while its advanced features offer consistent and precise label printing.
Specifications
- Print Method: Thermal Transfer and Direct Thermal
- Print Speed: Up to 5ips (127mm/sec)
- Print Width: Up to 4.1” (104mm)
- Resolution: 203 dpi (8 dots/mm)
- Memory: 1MB Flash, 16MB SDRAM, 8MB Font Flash
- Power: External SMPS, AC 100~240V, DC 24V/2.5A
- Dimensions: 8.46 x 11.3 x 9.09 inches (215 x 287 x 231 mm)
- Weight: 7.9 lbs (3.6 kg)
Purpose of Use
The Sewoo LK-B20Ⅱ is designed for efficient label printing in various industries. Its thermal transfer and direct thermal capabilities make it suitable for logistics, retail, healthcare, and manufacturing. The printer addresses the specific needs of businesses requiring high-quality, durable labels.
How to Use
For optimal performance, load the label roll into the printer, adjust the paper width, and select the appropriate print settings. Regularly clean the print head and sensors to maintain quality. Use the label design software for custom label creation and ensure proper ribbon alignment for thermal transfer printing.
Supported OS/Application/Industries
The Sewoo LK-B20Ⅱ is compatible with Windows, Linux, and Mac operating systems. It integrates seamlessly into applications such as inventory management, shipping, and barcode generation. Industries including retail, logistics, and healthcare will benefit from its efficiency and reliability.
Benefits & Compatibility
The Sewoo LK-B20Ⅱ offers significant benefits, including fast print speeds, high-quality output, and low maintenance. It is compatible with various operating systems and applications, ensuring versatile use across different industries. Its energy-efficient design also contributes to cost savings over time.
Warranty and FAQs
The Sewoo LK-B20Ⅱ comes with a one-year warranty covering parts and labor. A comprehensive FAQ section is available on our product services page, addressing common concerns and ensuring customer satisfaction. For any issues, contact our sales representative for assistance.
Packaging/Weight/Dimension
The Sewoo LK-B20Ⅱ is packaged securely, with the weight and dimensions clearly detailed. This information assists customers in understanding the product's physical attributes and logistical considerations. The package includes the printer, power supply, and necessary cables.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy reliable, timely, and secure delivery services across the UAE. Our efficient logistics ensure your product reaches you swiftly, enhancing your business operations. Don't wait—shop today and experience our unparalleled delivery services.
Best Price Guarantee
We offer the best prices in Dubai, UAE, with a guarantee to match any lower price found elsewhere. Shop with us for the best value, combining quality, innovation, and competitive pricing.
After Sales Support
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to ensure your experience with the Sewoo LK-B20Ⅱ is seamless and satisfactory.
Request for Customer Reviews and Testimonials
We value your feedback! Share your positive experiences with the Sewoo LK-B20Ⅱ, and help us build a community of satisfied customers.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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