NEOTECH
Magicard 100 Neo Single Side ID Card Printer
Magicard 100 Neo Single Side ID Card Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Magicard 100 NEO Single Side ID Card Printer
Overview:
The Magicard 100 NEO Single Side ID Card Printer is a compact and efficient solution for organizations seeking to print high-quality ID cards with ease. With its user-friendly design and advanced features, it offers seamless operation and professional results, making it ideal for various applications.
Product Description:
The Magicard 100 NEO Single Side ID Card Printer is designed to meet the card printing needs of small to medium-sized organizations. Its compact size and intuitive interface make it easy to use, while its advanced printing technology ensures crisp, clear images and text on every card. Whether used for employee badges, membership cards, or visitor passes, it delivers reliable performance and professional results.
Key Features:
- Single-Sided Printing: Prints on one side of the card, ideal for basic card issuance needs.
- High-Quality Printing: Produces sharp, vibrant images and text for professional-looking ID cards.
- Compact Design: Space-saving footprint fits easily into any office environment.
- Easy-to-Use Interface: Intuitive controls and simple operation for hassle-free printing.
- Customizable Printing Options: Allows for customization of card designs, including text, logos, and images.
- Versatile Connectivity: Supports USB connectivity for easy integration with computers and other devices.
Product Quality and Performance:
The Magicard 100 NEO Single Side ID Card Printer is built to deliver consistent, high-quality results with every print. Its durable construction and reliable printing technology ensure reliability and performance, meeting the demands of everyday card printing tasks.
Specifications:
- Printing Technology: Dye sublimation and thermal transfer
- Printing Speed: Full-color YMCKO: 35 seconds per card, Monochrome: 7 seconds per card
- Printing Resolution: 300 dpi
- Card Capacity: Input hopper: 100 cards, Output hopper: 70 cards
- Connectivity: USB 2.0
- Supported Card Types: PVC, PET, Composite PVC
Purpose of Use:
The Magicard 100 NEO Single Side ID Card Printer is designed for organizations needing a reliable and efficient solution for basic card issuance needs. It is suitable for applications such as employee identification, access control, and visitor management.
How to Use:
Simply connect the printer to a computer via USB, install the necessary drivers and card design software, and follow the on-screen prompts to print ID cards. Its user-friendly interface makes it easy for anyone to operate, regardless of experience level.
Benefits & Compatibility:
Experience enhanced efficiency and professionalism with the Magicard 100 NEO Single Side ID Card Printer. Its compact design, high-quality printing capabilities, and seamless operation make it compatible with a wide range of card issuance applications, ensuring professional results every time.
Warranty and Support:
The Magicard 100 NEO Single Side ID Card Printer comes with a warranty covering defects and malfunctions. Additionally, customers can rely on comprehensive technical support and assistance from Magicard's dedicated customer service team.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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