NEOTECH
Mobile Terminal - Zebra MC3390xR
Mobile Terminal - Zebra MC3390xR
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra MC3390xR: Advanced Rugged Mobile Computer
Overview
Introducing the Zebra MC3390xR, a rugged mobile computer tailored for the rigorous demands of industrial settings. This device combines unparalleled scanning capabilities, durability, and performance, making it an essential tool for asset tracking and inventory management in any challenging environment.
Product Description
The Zebra MC3390xR stands as a beacon of innovation in mobile computing, equipped with state-of-the-art scanning technology capable of accurately capturing both 1D and 2D barcodes and RFID tags. Its robust construction ensures it can endure drops, spills, and exposure to dust and water, boasting an IP67 rating for ultimate protection. Powered by a 1.8 GHz hexa-core processor and 4 GB RAM, it promises swift and reliable performance across a multitude of applications. With up to 15 hours of battery life, it supports extended work periods without the need for frequent recharging. The device offers the flexibility of running on Android or Windows, catering to various user preferences, and features a 4.0-inch WVGA display for clear data visualization.
Key Features
- Advanced Scanning: Exceptional 1D and 2D barcode and RFID tag reading capabilities.
- Rugged Durability: Drop-resistant design with an IP67 rating for water and dust resistance.
- Extended Battery Life: Up to 15 hours on a single charge to support intensive workdays.
- High-Speed Performance: Powered by a 1.8 GHz hexa-core processor and 4 GB of RAM for seamless operation.
- Operating System Flexibility: Compatible with Android and Windows platforms.
- Clear Display: 4.0-inch WVGA screen for easy viewing of information and graphics.
Quality and Performance
The Zebra MC3390xR is acclaimed for its exceptional performance and resilience in industrial environments. Users highlight its scanning efficiency, long battery life, and the ability to withstand tough conditions, significantly enhancing productivity and operational workflows.
Specifications
- Scanning Technology: Advanced 1D/2D barcode scanning and RFID reading
- Processor: 1.8 GHz hexa-core
- Memory: 4 GB RAM
- Display: 4.0-inch WVGA
- Battery: Up to 15 hours of use
- Durability: IP67 rating, drop-resistant
- OS Options: Android or Windows
Purpose of Use
Designed for sectors like manufacturing, warehousing, logistics, and asset management, the MC3390xR excels in environments that demand high accuracy in asset tracking, inventory management, and data capture, streamlining processes and improving efficiency.
Supported Operating Systems/Applications/Industries
This versatile device integrates seamlessly into a variety of systems and applications, making it suitable for a wide range of industrial applications, from barcode scanning and RFID tag reading to comprehensive asset tracking and inventory management.
Benefit Effect
Incorporating the Zebra MC3390xR into your operations can lead to significant improvements in data accuracy, inventory control, and overall productivity, offering a robust solution for managing complex industrial tasks effectively.
Warranty Information and FAQs
The MC3390xR comes with a comprehensive warranty, ensuring reliability and support. A detailed FAQ section provides quick solutions to common operational questions, facilitating optimal use of the device.
Delivery Services (specific to the UAE)
Our dedicated delivery service ensures fast and secure delivery of the Zebra MC3390xR across the UAE, including Dubai, Abu Dhabi, and beyond, enabling businesses to enhance their operational capabilities without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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