NEOTECH
HPE ProLiant DL385 Gen11 Server
HPE ProLiant DL385 Gen11 Server
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the HPE ProLiant DL385 Gen11 Server, delivering scalable performance powered by AMD EPYC processors. Ideal for virtualization, cloud, and data-intensive tasks.
Overview:
The HPE ProLiant DL385 Gen11 Server offers cutting-edge performance and scalability, powered by AMD EPYC 9004 series processors. This 2U rack server is designed to handle complex enterprise workloads such as virtualization, AI, and data analytics. The DL385 Gen11 delivers enhanced performance with PCIe Gen 5, DDR5 memory, and NVMe storage, ensuring businesses can scale their infrastructure with ease.
HPE Integrated Lights-Out (iLO 6) provides enhanced management, monitoring, and security, enabling IT teams to manage infrastructure efficiently from anywhere. The server's redundant power supplies and hot-swappable components make it ideal for mission-critical environments requiring high availability and reliability.
Product Description:
The HPE ProLiant DL385 Gen11 is a versatile server engineered for enterprise-grade performance. Powered by AMD EPYC 9004 series processors, it supports up to 8TB of DDR5 memory across multiple DIMM slots, providing the power needed for compute-heavy tasks such as virtualization, AI, and big data analytics.
With support for PCIe Gen 5 slots and NVMe storage, the DL385 Gen11 offers fast data throughput and flexible storage options, allowing businesses to optimize their infrastructure for performance and efficiency. HPE iLO 6 delivers advanced server management capabilities, ensuring secure and remote monitoring, updates, and diagnostics. The server’s energy-efficient design and redundant power supplies ensure reliable operation while reducing operational costs.
Key Features:
- AMD EPYC 9004 Series Processors: Delivers top-tier performance for enterprise workloads.
- Memory Capacity: Supports up to 8TB DDR5 RAM for intensive data processing tasks.
- PCIe Gen 5: Provides faster data transfer speeds and greater I/O bandwidth.
- Flexible Storage: Supports NVMe, SATA, and SAS drives for customizable storage configurations.
- Advanced Management: HPE iLO 6 for secure, remote management and monitoring.
- Energy Efficient: Designed for reduced power consumption while maintaining high performance.
- Redundant Power Supplies: Ensures continuous operation for mission-critical applications.
Product Quality and Performance:
The HPE ProLiant DL385 Gen11 combines enterprise-level reliability with AMD EPYC processing power to meet the demands of data-intensive applications. With support for DDR5 memory, PCIe Gen 5, and NVMe storage, it excels at handling compute-heavy workloads. Its redundant power supplies and hot-swappable components guarantee continuous uptime, making it ideal for business-critical environments.
Specifications:
- Processor: AMD EPYC 9004 Series processors
- Memory: Up to 8TB DDR5 RAM across multiple DIMM slots
- Storage: Supports NVMe, SATA, and SAS drives
- Expansion: PCIe Gen 5 slots for faster data transfer and I/O expansion
- Management: HPE iLO 6 for secure remote monitoring and management
- Power Supply: Redundant power supplies for high availability
- Form Factor: 2U Rack
Purpose of Use:
The HPE ProLiant DL385 Gen11 is ideal for businesses requiring high-performance computing for virtualization, cloud computing, data processing, and AI workloads. Its scalable design makes it suitable for dynamic enterprises that need to future-proof their IT infrastructure.
How to Use:
Deploy the HPE ProLiant DL385 Gen11 in a 2U rack to maximize space efficiency. Configure it with NVMe storage, DDR5 memory, and PCIe Gen 5 slots to optimize performance based on your specific requirements. Use HPE iLO 6 to manage the server remotely, ensuring continuous system health and operational uptime.
Supported OS/Application/Industries:
The HPE ProLiant DL385 Gen11 supports popular operating systems such as Windows Server, Linux, and VMware, making it a versatile choice for industries including finance, healthcare, technology, and cloud service providers. It is optimized for virtualization, AI, and high-performance data processing.
Benefits & Compatibility:
The HPE ProLiant DL385 Gen11 offers broad compatibility with enterprise software and virtualization platforms, ensuring seamless integration into existing IT infrastructures. With support for PCIe Gen 5, DDR5 memory, and NVMe storage, businesses can scale performance and storage capacity while maintaining energy efficiency.
Warranty and FAQs:
The HPE ProLiant DL385 Gen11 comes with a 3-year limited hardware warranty, and HPE technical support is available 24/7 for setup and troubleshooting. Visit HPE’s FAQ section for additional setup and management assistance.
Packaging/Weight/Dimension:
- Weight: 20 kg
- Dimensions: 44.5 x 73.03 x 8.73 cm (2U)
- Packaging: Securely packaged with anti-static materials for safe delivery.
Best Price Guarantee:
We offer the best price for the HPE ProLiant DL385 Gen11 in Dubai, UAE. Take advantage of our price match guarantee to get the most competitive pricing for your enterprise server needs.
After-Sales Support:
Our dedicated support team is available to assist with installation, configuration, and ongoing support for the HPE ProLiant DL385 Gen11. We ensure your server remains optimized for your business needs.
Get in Touch:
For more information on the HPE ProLiant DL385 Gen11 Server, contact our expert team to find the best configuration for your business requirements.
Stock Availability:
We strive to keep the HPE ProLiant DL385 Gen11 in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please confirm all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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