NEOTECH
NEO NP-R814 POS Terminal – Core i3, 8GB RAM, 128GB SSD, WiFi
NEO NP-R814 POS Terminal – Core i3, 8GB RAM, 128GB SSD, WiFi
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Efficient Core i3 POS Terminal with 15” touchscreen, 8GB RAM, 128GB SSD, and WiFi connectivity. Perfect for retail and hospitality.
Overview
The NEO NP-R814 POS Terminal combines power, versatility, and sleek design to meet the demands of modern retail and hospitality environments. Equipped with an Intel Core i3 processor, 8GB RAM, and 128GB SSD storage, this terminal is engineered for speed and reliability. Its 15-inch adjustable touchscreen display ensures ease of use, making it ideal for fast-paced settings where efficiency matters.
Product Description
The NEO NP-R814 POS Terminal is a robust point-of-sale (POS) solution, ideal for retail and hospitality businesses. Featuring an Intel Core i3 processor, 8GB RAM, and a high-speed 128GB SSD, this POS terminal is designed for quick and efficient transactions. The 15-inch touchscreen display provides a user-friendly interface that’s highly responsive and remains visible even in brightly lit environments. With customizable color options and multiple connectivity ports, including Wi-Fi, Ethernet, USB, and serial ports, the NEO NP-R814 adapts seamlessly to diverse business needs.
Key Features
- Powerful Performance: Powered by Intel Core i3 with 8GB RAM and 128GB SSD for fast, smooth processing.
- Customizable Appearance: Choose from various color options to match your brand’s decor.
- 15-Inch Touchscreen Display: Clear and adjustable touchscreen, visible in bright settings.
- Versatile Connectivity: Includes Ethernet, USB, serial ports, and built-in Wi-Fi for flexible connectivity.
- Rugged & Reliable: Fanless design ensures quiet operation and reduces risk of hardware issues.
- Software Compatibility: Works with a range of POS software, allowing customization for your business needs.
- User-Friendly Interface: Easy setup and intuitive interface, requiring minimal training.
- Comprehensive Support: Comes with a full warranty and customer support for added peace of mind.
Product Quality and Performance
The NEO NP-R814 is engineered to deliver high performance consistently. With Intel’s Core i3 processor and reliable SSD storage, it efficiently handles transactions, even during peak hours. The fanless design minimizes downtime and noise, while its durable build ensures it withstands daily use in busy retail or hospitality settings.
Specifications
- Processor: Intel Core i3
- Memory: 8GB RAM
- Storage: 128GB SSD
- Display: 15-inch adjustable touchscreen
- Connectivity: Ethernet, USB, serial ports, Wi-Fi
- Design: Fanless, multi-color options available
Purpose of Use
The NEO NP-R814 POS Terminal is designed for businesses that require a powerful and flexible POS solution. Whether in retail, hospitality, or quick-service restaurants, it streamlines transactions and improves customer experience with quick processing, reliable connectivity, and intuitive functionality.
How to Use
- Plug in and power on the POS terminal.
- Connect to your network using Ethernet or Wi-Fi for secure transactions.
- Set up your POS software and customize as needed.
- Use the touchscreen for easy, efficient customer interactions.
- Utilize various ports for connecting peripherals like barcode scanners or receipt printers.
Supported Applications/Industries
The NEO NP-R814 POS Terminal is well-suited for:
- Retail: Ideal for fast-paced retail environments, from supermarkets to specialty stores.
- Hospitality: Great for restaurants, hotels, and cafes, providing fast and easy payment processing.
- Service Industry: Aids in customer management and quick transactions in service-based businesses.
Benefits & Compatibility
- Enhanced Efficiency: Intel Core i3 and SSD ensure smooth, fast operations.
- User-Friendly: Intuitive touchscreen and flexible setup make it easy to adopt.
- Reliable Connectivity: Built-in Wi-Fi and multiple ports for a stable, connected workspace.
- Customizable Appearance: Various color options to match your brand’s look.
Warranty and FAQs
- Warranty: Full one-year warranty covering manufacturer defects.
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FAQs:
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Can this POS handle heavy traffic?
- Yes, it’s designed for high performance in busy environments.
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Is the terminal fanless?
- Yes, it operates quietly without a fan, reducing maintenance needs.
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Can this POS handle heavy traffic?
Packaging, Weight, and Dimensions
- Packaging: Securely packaged to prevent damage during transit.
- Weight and Dimensions: Compact for space efficiency and ease of setup.
Shop Today & Receive Your Delivery Across the UAE!
Take advantage of our seamless delivery service across Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Your NEO NP-R814 POS Terminal will arrive promptly, ready to enhance your business operations.
Best Price Guarantee
We offer the best prices on the NEO NP-R814 POS Terminal. Find a lower price? We’ll match it, ensuring you get the best value for this high-performance POS solution.
After Sales Support
Our customer support team is dedicated to helping you get the most from your POS terminal. From setup assistance to troubleshooting, we’re here to ensure you have a smooth and successful experience.
Request for Customer Reviews and Testimonials
Your feedback is valuable! Share your experience with the NEO NP-R814 POS Terminal to help other customers make informed choices, and to let us know how we’re doing.
Stock Availability
For real-time stock information on the NEO NP-R814, contact our customer service team. We strive to maintain updated inventory to meet demand and ensure prompt delivery.
Get in Touch
Have questions or need more information on the NEO NP-R814 POS Terminal? Contact our expert support team. We’re here to help with product details, pricing, and availability.
Disclaimer
All product information, including descriptions and specifications, is for informational purposes only and may be subject to change. Product images are for illustration and may not represent the exact model. NEO does not guarantee the accuracy or completeness of the information provided and is not liable for any discrepancies. Please verify product details with our representatives before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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