NEOTECH
NEO NP-T601 Touch All-in-One POS System
NEO NP-T601 Touch All-in-One POS System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop NEO NP-T601 Touch All-in-One POS with Core i5, 8GB RAM, 256GB SSD for salons, retail, restaurants & more. Fast UAE delivery!
Overview:
Transform your business operations with the NEO NP-T601 All-in-One POS System. Designed specifically for beauty salons, retail, restaurants, hospitals, and hospitality sectors, this sleek aluminum alloy POS features an innovative touchscreen and robust performance. Eco-friendly construction and powerful specs make it the perfect choice for modern businesses.
Product Description:
Enhance your daily operations with the NEO NP-T601 Touch POS Terminal, featuring a 15.6-inch capacitive touchscreen, powerful Core i5 CPU, 8GB RAM, and fast 256GB SSD storage. This modern POS solution combines sleek design with top-tier performance, ideal for busy environments. Built with sustainable aluminum alloy, it promises durability and reliability, providing seamless transactions and superior user experiences.
Key Features:
- 15.6-inch TFT LCD Display (1366x768 or 1920x1080)
- Powerful Intel Core i5 Processor
- 8GB RAM & 256GB SSD
- Multi-touch Capacitive Screen
- Robust Aluminum Alloy Shell
- Built-in Wi-Fi Connectivity
- Optional Dual Screen Display
- Eco-friendly Materials
Specifications:
- Model: NEO NP-T601
- CPU: Core i5
- RAM: 8GB
- Storage: 256GB SSD
- OS: Windows 10 Pro
- Display: 15.6” TFT LCD, Capacitive Multi-touch
- Resolution: 1366x768 or 1920x1080
- USB: 4 x USB 3.0, 1 x USB 2.0
- Serial Ports: 2 x DB9
- LAN: 10/100/1000 Mbps
- VGA: 1 Port
- Speaker: 3W Built-in
- Power Supply: 12V/5A
- Dimensions: 20 x 33.5 x 35.5 cm
- Weight: 4.5 kg
Supported OS/Application/Industries:
- Operating System: Windows 10 Pro
- Applications: Retail, Beauty Salon, Restaurant, Hospital, Hospitality
- Industries: Hospitality, Retail, Beauty & Wellness, Healthcare
Benefits & Compatibility:
- Optimized for seamless integration with Windows OS
- Enhanced operational efficiency in retail and hospitality
- Compatible with various industry-specific applications
- Energy-efficient design reduces long-term costs
Purpose of Use:
The NEO NP-T601 POS System simplifies transactions and business management, ideal for beauty salons, retail stores, restaurants, hospitals, and hospitality sectors, effectively addressing operational and customer service needs.
How to Use:
- Power up the device using the provided power adapter.
- Follow setup instructions for Windows 10 Pro.
- Install relevant POS applications or software.
- Connect peripherals via available USB or LAN ports.
Packaging/Weight/Dimension:
- Package Dimensions: 20 x 33.5 x 35.5 cm
- Gross Weight: 4.5 kg
- Included: POS terminal, power adapter, user manual
Warranty & FAQs:
- Comprehensive 1-year warranty included
- Contact customer service for warranty support
- Visit our FAQ page on Neotech for common troubleshooting
Performance, Quality, Durability, and Reliability:
- Rigorously tested for consistent, reliable performance
- Positive customer testimonials highlighting dependability
- Built to exceed industry standards for daily business use
Shop Today & Receive Your Delivery Across the UAE!
Shop confidently now and receive quick delivery anywhere across major UAE cities and emirates. Trust NEOTECH for prompt and secure delivery.
Best Price Guarantee:
Shop confidently with our Best Price Guarantee in Dubai, UAE. Purchase today for unbeatable value and competitive pricing!
Warranty and FAQs:
- Comprehensive one-year warranty included
- FAQ available online or contact our support team
- Efficient RMA process for product concerns
After Sales & Customer Support:
For inquiries about the NEO NP-T601 POS System, contact our experienced support team for reliable, expert assistance.
Stock Availability & Contact:
Please contact us for stock verification. We maintain accurate inventory to efficiently serve your business needs.
Disclaimer:
All product details and images provided are for informational purposes and subject to change without prior notice. Images shown are illustrative only and may vary from actual products
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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