NEOTECH
NEO NP-X4 10.1" Rugged Tablet with Fingerprint Scanner
NEO NP-X4 10.1" Rugged Tablet with Fingerprint Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the NEO NP-X4 10.1" rugged tablet with fingerprint and N/W scanner, perfect for restaurant ordering systems. Affordable price, best market offer. Shop now!
Overview:
The NEO NP-X4 IP67 Rugged Tablet is designed for industrial environments and is ideal for use in restaurant ordering systems. With a 10.1-inch capacitive touchscreen, quad-core processor, and 8GB RAM, this tablet provides a powerful solution for quick and efficient order processing. The durable, rugged design is water and dust-resistant (IP67 certified) and built to withstand tough conditions, making it perfect for high-demand settings like restaurants. It also features a fingerprint and N/W scanner for enhanced functionality.
Product Description:
The NEO NP-X4 10.1-inch Industrial Tablet offers high performance with a MTK6797 processor and 16GB memory capacity, ensuring smooth operation for restaurant ordering systems. Its 1280x800 resolution provides clear, sharp images, while the Android 10 operating system supports various apps for enhanced productivity. The rugged design can handle harsh conditions, and the tablet is equipped with dual SIM slots and 3G/4G connectivity for seamless communication.
With its affordable pricing, the NEO NP-X4 is a budget-friendly choice for businesses looking to upgrade their systems without sacrificing quality. This tablet also features a 5MP front camera and 8MP rear camera, making it versatile for both business and entertainment use.
Key Features:
- Rugged Design: IP67 certified, water and dust-resistant for tough environments.
- 10.1-inch Touchscreen: Large, responsive capacitive screen for easy navigation.
- Powerful Performance: Quad-core MTK6797 processor with 16GB memory for smooth operation.
- Fingerprint and N/W Scanner: Enhanced security and functionality for restaurant systems.
- Dual SIM and Connectivity: Supports 3G, 4G, Wi-Fi, and Bluetooth for seamless communication.
- Long Battery Life: Efficient battery performance to last through a busy workday.
- Affordable Price: Best market offer with competitive pricing.
Product Quality and Performance:
The NEO NP-X4 is built for performance in industrial and high-demand environments like restaurants. Its rugged IP67-certified design ensures durability, while the quad-core processor and 16GB RAM provide reliable performance for multitasking. The tablet’s 1280x800 resolution offers crisp visuals, making it easy to read orders and navigate applications. With Android 10, the system is up-to-date and compatible with a variety of software solutions.
Specifications:
- Screen Size: 10.1 inches
- Display Resolution: 1280x800
- Operating System: Android 10
- Memory Capacity: 16GB
- Processor: Quad-core MTK6797, 1.5 GHz
- Network: 3G, 4G, Wi-Fi
- Camera: 5MP front, 8MP rear
- SIM Card Slots: 2 SIM + 1 TF
- Charging Interface: Micro-USB
- Weight: 1 kg
- Color Options: Black, Green, Gold, White
- Connectivity: GPS, FM, Wi-Fi, Bluetooth
- Certification: CE Certified
Purpose of Use:
The NEO NP-X4 Rugged Tablet is best suited for restaurant ordering systems, allowing staff to quickly and efficiently take orders and manage customer requests. Its rugged design and advanced scanning features make it ideal for both indoor and outdoor use in demanding environments.
How to Use:
Simply power on the NEO NP-X4, configure it with your restaurant ordering system app, and connect via Wi-Fi or 4G. The responsive capacitive screen allows for quick navigation, while the fingerprint scanner adds extra security for sensitive information.
Supported OS/Application/Industries:
This rugged tablet runs on Android 10, supporting a wide range of applications tailored for restaurants, retail, and industrial settings. Its robust build and seamless connectivity make it ideal for businesses looking for reliable hardware in high-demand environments.
Benefits & Compatibility:
With its rugged design and reliable performance, the NEO NP-X4 is compatible with a variety of restaurant management systems, ensuring smooth operation even in fast-paced environments. The tablet’s multimedia features, such as its cameras and GPS, add versatility beyond the restaurant floor.
Warranty and FAQs:
The NEO NP-X4 comes with a 1-year warranty covering repairs and technical issues. For more details on setup, maintenance, and customization, visit our FAQ section or contact customer support.
Stock Availability:
The NEO NP-X4 is currently in stock and available for immediate shipping. For bulk orders or specific configurations, please contact us to confirm availability.
Get in Touch:
If you have any questions about the NEO NP-X4 Rugged Tablet, its features, or pricing, feel free to reach out to our support team. We are here to help you choose the best solution for your business.
Disclaimer:
All product details provided are for general reference and may change without notice. Product images are for illustrative purposes only and may not exactly match the actual product. NEOTECH advises confirming all details with a sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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