NEOTECH
NEOPOS NP-A201 15.6” Smart POS Terminal System
NEOPOS NP-A201 15.6” Smart POS Terminal System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with NEOPOS NP-A201 smart POS terminal featuring a 15.6” FHD touchscreen, Windows 11 Pro & seamless payment processing.
Overview
Transform your retail experience with the NEOPOS NP-A201 Full POS System. Featuring a sleek, modern aluminum build and innovative foldable design, this powerful POS terminal integrates seamlessly into any business environment, prioritizing eco-friendly efficiency and user-friendly functionality.
Product Description
The NEOPOS NP-A201 is a cutting-edge, smart electronic cash register offering exceptional performance and reliability. Built with premium aluminum alloy, it boasts a responsive 15.6-inch capacitive touchscreen, Windows 11 Pro OS, and advanced NFC, MSR, and face recognition options. Ideal for enhancing transaction efficiency and customer engagement, this POS system ensures durability, style, and robust functionality tailored specifically for diverse commercial settings.
Key Features
- 15.6-inch capacitive FHD touchscreen
- Intel i5/i7 processor with Windows 11 Pro
- Eco-friendly aluminum alloy construction
- 16GB DDR4 Memory for smooth multitasking
- NFC, MSR, Face Recognition Camera options
- 6 versatile USB ports (4 USB 3.1 & 2 USB 2.0)
- Foldable ergonomic design with adjustable viewing angles
- Easy peripheral compatibility (cash drawer, scanners, etc.)
Specifications
- Model: NEO NP-A201
- Display: 15.6” FHD (1920x1080) Capacitive Touchscreen
- Optional CPU: Intel i5 or i7
- RAM: 16GB DDR4
- OS: Windows 11 Pro
- Interfaces: 2x USB 2.0, 4x USB 3.1, 1x DB9, RJ11, Audio jack, Mic input
- Material: Aluminum Alloy
- Dimensions & Weight: 385 x 209 x 310mm; 6.2 kg
- Connectivity: NFC, MSR, Face Recognition Camera (Optional)
Supported OS/Application/Industries
The NEOPOS NP-A201 POS system supports Windows 11 Pro, designed specifically for retail, hospitality, restaurants, and commercial service industries seeking streamlined operations and enhanced customer interaction.
Benefits & Compatibility
- Enhanced transaction efficiency with fast Intel processing power
- Compatible with diverse commercial software and peripherals
- Energy-efficient design reduces operational costs
- Intuitive user interface optimized for quick and secure payments
- Improved customer satisfaction through reliable transaction management
Purpose of Use
Perfectly designed for managing sales, inventory tracking, payment processing, and customer interaction, the NEOPOS NP-A201 system streamlines commercial operations, enhancing productivity and customer experience across various industries.
How to Use
Set up your NEOPOS NP-A201 POS system easily by connecting peripherals via provided USB and serial ports. Follow the on-screen prompts to install necessary software applications. Ensure regular updates through Windows 11 Pro and perform routine maintenance for optimal system performance.
Packaging/Weight/Dimension
- Packaging: Secure and compact, ideal for safe delivery
- Weight: Approx. 6.2 kg
- Dimensions: 15.6” display, 310mm (H) x 310mm (W) x 175mm (D)
Warranty and FAQs
Enjoy a 1-year comprehensive warranty covering remote support. Visit our FAQs section for additional insights or contact our customer support team for immediate assistance with installation, troubleshooting, or warranty inquiries.
Performance, Quality, Durability, and Reliability
Built with premium materials, the NEOPOS NP-A201 meets industry performance benchmarks, ensuring high durability, excellent reliability, and unmatched transaction processing speed. Trusted by businesses for its consistent performance and superior build quality.
Packaging/Weight/Dimension
- Product Weight: 6.2 kg
- Product Dimensions: 310mm x 310mm x 175mm
- Packaging: Secure, compact packaging ensures product safety during transportation.
Shop Today & Receive Your Delivery Across UAE!
Shop confidently with NEOTECH’s reliable delivery service across Dubai and all UAE emirates. Buy the NEOPOS NP-A201 now and enhance your business operations!
Request for Customer Reviews
We highly value your feedback. Please share your experience and help other customers discover the quality and reliability of the NEOPOS NP-A201.
After-sales Service
Our dedicated team provides remote support, ensuring seamless operation and minimal downtime.
Stock Availability
Please contact our sales team to confirm stock availability. We maintain accurate inventory to fulfill your requirements promptly.
Get in Touch
For any inquiries or detailed support regarding NEOPOS NP-A201, contact our expert customer service team today. We're always ready to help!
Disclaimer
All product information is provided for general reference only and may change without notice. Images are illustrative and may vary from actual products.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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