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NEOTECH

Barcode Scanner - Neopos NP-R1200

Barcode Scanner - Neopos NP-R1200

Regular price Dhs. 280.00 AED
Regular price Dhs. 480.00 AED Sale price Dhs. 280.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Neopos NPR1200 Wireless Barcode Scanner

Boost Your Business Efficiency Seamlessly

In the fast-paced world of retail, grocery, pharmacy, and more, the NEOPOS NPR1200 Wireless Barcode Scanner emerges as a game-changer. Designed to enhance operational efficiency, this affordable yet high-performance scanner is your go-to solution for quick, reliable barcode scanning. With its robust 1D/2D barcode decoding capability, it's engineered to meet the diverse needs of various industries, including supermarkets, retail stores, warehouses, logistics, libraries, and medical facilities.

Key Features:

  • Versatile Scanning: Whether it's 1D or 2D barcodes, the NPR1200 reads them all swiftly and accurately, ensuring seamless transactions and inventory management.
  • Dual Connectivity: Offers the convenience of dual 2.4GHz wireless and USB wired modes, ensuring reliable connectivity in every operational environment.
  • Long Battery Life: Equipped with a large 1800mAh Li-ion battery for extended use, minimizing downtime and boosting productivity.
  • Color Options: Available in Black, Blue, and Yellow, allowing you to choose the best fit for your business ambiance or branding.
  • Plug-and-Play: The mini USB receiver ensures hassle-free setup, providing immediate scanning capabilities right out of the box.
  • OS Compatibility: Fully compatible with Linux, Windows XP, 7, 8, 10, 11, offering flexibility across various computing environments.

Why Choose NEOPOS NPR1200? Elevate your business's efficiency with a scanner designed for durability and reliability. The NPR1200's construction ensures it can withstand the rigors of daily use, making it a reliable addition to your operational toolkit. With its exceptional decoding ability and versatile scanning modes, it's ideal for enhancing workflow efficiency across a wide range of industries.

Warranty and Support NEOPOS stands behind the NPR1200 with a standard warranty, providing peace of mind with your investment. Our customer service team is always ready to assist with any queries or support needs, ensuring you get the most out of your scanner.

Fast and Reliable Delivery We offer fast and reliable delivery across the UAE, including major cities and emirates, ensuring your scanner arrives when you need it. With NEOPOS, elevate your business's efficiency and productivity to new heights.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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