NEOTECH
NEOPOS NP-R1980: Dual Screen Aluminum POS System
NEOPOS NP-R1980: Dual Screen Aluminum POS System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your retail setup with the NEOPOS NP-R1980, featuring customizable dual screens and robust performance. Perfect for any retail environment, from boutiques to supermarkets. Order now for superior service and functionality!
Overview
Introducing the NEOPOS NP-R1980, an innovative Aluminum Point of Sale system designed to streamline operations across various retail settings. With options for dual or single screen setups and a choice of touch screen technologies, this POS system adapts to your specific business needs, ensuring efficiency and customer satisfaction.
Product Description
The NEOPOS NP-R1980 POS system offers a flexible solution for your business, featuring a 15” primary screen and an optional 9.7” secondary display. Choose between a capacitive touch screen for smooth interaction or a resistive touch screen for rugged use. Supported by powerful Intel processors (i3, i5, i7) and robust DDR3 memory, this system handles all retail tasks with ease. Its sleek aluminum design not only looks professional but also enhances the durability of your investment.
Key Features
- Dual Display Options: Configurable with a 15.6" main and a 9.7" secondary screen to display transactions and promotions.
- High Flexibility: Choose between capacitive or resistive touch screens to match the demands of your retail environment.
- Powerful Performance: Equipped with Intel’s i3, i5, or i7 CPUs and up to 8GB RAM for seamless operations.
- Customizable Design: Available in black, white, or orange to complement your store’s aesthetics.
Product Quality and Performance
Experience unmatched reliability with the NEOPOS NP-R1980, which meets rigorous quality standards. Its aluminum construction ensures long-term durability while offering a modern look that withstands the rigors of daily use in any retail setting. Customer testimonials highlight its efficiency and the positive impact on their business operations.
Specifications
- Dimensions: 45 x 45 x 32 cm
- Weight: 7.3 kg
- Operating Systems Supported: Windows 10 or Windows 11 Pro
- Screen Resolution Options: 1024768, 1280800
Purpose of Use
Ideal for restaurants, supermarkets, and various retail shops, the NEOPOS NP-R1980 enhances customer service with its fast, responsive touch screens and reliable performance. Its dual-display setup is perfect for showcasing promotions and facilitating customer interactions.
How to Use
Setting up the NEOPOS NP-R1980 is straightforward, thanks to its user-friendly interface and simple maintenance requirements. Regular updates and easy-to-follow instructions ensure your system runs efficiently, maximizing uptime and productivity.
Supported OS/Application/Industries
This POS system is compatible with Windows 10 and Windows 11, making it a versatile choice for industries requiring robust point-of-sale capabilities, such as retail, hospitality, and healthcare.
Benefits & Compatibility
With its energy-efficient design and advanced compatibility features, the NEOPOS NP-R1980 not only reduces operating costs but also supports a wide range of applications and peripherals, enhancing your business's operational efficiency.
Warranty and FAQs
Offering a standard one-year warranty with optional extensions, the NEOPOS NP-R1980 ensures peace of mind. Our comprehensive FAQ section addresses common queries and provides solutions to ensure seamless operation.
Shop Today & Receive Your Delivery Across the UAE!
Order your NEOPOS NP-R1980 today and benefit from our reliable delivery service across the UAE. Enhance your business operations with our cutting-edge technology and experience the difference in customer satisfaction and operational efficiency.
Best Price Guarantee
We are committed to offering the best prices for the NEOPOS NP-R1980 in Dubai, UAE. If you find a lower price, we'll match it, ensuring you receive the best value for your investment.
After Sales Support
Our dedication to customer satisfaction extends beyond the sale with exceptional after-sales support. We prioritize your needs to ensure a smooth and efficient experience with our products.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the NEOPOS NP-R1980 to help us continue to improve and provide the best products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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