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NEOTECH

Receipt Printer - Neopos NP-R220V

Receipt Printer - Neopos NP-R220V

Regular price Dhs. 260.00 AED
Regular price Dhs. 350.00 AED Sale price Dhs. 260.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOPOS NP-R220-V: Swift USB/LAN Receipt Printer

Overview

Introducing the NEOPOS NP-R220-V, a USB and LAN thermal receipt printer tailored for the bustling retail and hospitality sectors. Engineered to deliver efficiency and professionalism, this printer comes equipped with a fast printing mechanism and an automatic cutter, ensuring your business operations are smooth and your customer service is unmatched. Elevate your transaction process with the reliability and versatility of the NEOPOS NP-R220-V.

Product Description

The NEOPOS NP-R220-V stands as a testament to cutting-edge printing technology, offering a seamless blend of speed, precision, and reliability. With its robust USB and LAN connectivity options, it integrates effortlessly into any existing business infrastructure, promising quick and precise receipts that enhance customer satisfaction. Ideal for high-volume environments where speed and accuracy are paramount, this printer is designed to keep pace with your business needs, making it an indispensable tool for any retail or hospitality setting.

Key Features

  • High-Speed Printing: Achieve printing speeds that significantly reduce customer wait times.
  • Auto Cutter Functionality: Ensures clean and precise cuts for each receipt, enhancing the professionalism of your service.
  • USB and LAN Connectivity: Offers flexible connection options to seamlessly integrate with various POS systems.
  • Reliable Performance: Built to withstand the rigors of high-volume transactions, ensuring continuous operation.
  • Easy Setup and Maintenance: Designed for straightforward installation and minimal upkeep, reducing downtime.
  • Compact Design: Fits perfectly in any workspace, optimizing counter space without compromising functionality.

Quality and Performance

The NEOPOS NP-R220-V is crafted with durability and performance at its core. Users commend its steadfast operation and exceptional print quality, highlighting its capacity to handle peak transaction periods with ease. Its auto cutter mechanism boasts a lifespan that promises long-term reliability, making it a smart investment for businesses aiming to boost efficiency and customer satisfaction.

Specifications

  • Interfaces: USB+LAN for versatile and stable connectivity.
  • Print Speed: Optimized for fast output to keep transaction times to a minimum.
  • Auto Cutter Life: Engineered for extensive use, ensuring longevity and dependability.
  • Paper Compatibility: Supports standard thermal receipt paper, accommodating various business needs.
  • Warranty: Comes with a 1-year warranty, offering peace of mind and support.

Purpose of Use

The NEOPOS NP-R220-V is specifically designed for businesses within the retail and hospitality industries looking to streamline their receipt printing process. Its high-speed output and reliability make it suitable for restaurants, cafes, boutiques, supermarkets, and more.

Supported Operating Systems/Applications/Industries

This printer's broad compatibility ensures it works effortlessly with most POS systems and software, making it a versatile choice for a wide array of applications across retail and hospitality industries.

Benefit Effect

Incorporating the NEOPOS NP-R220-V into your business operations not only enhances the efficiency of your transaction process but also significantly improves the overall customer experience. Its reliability and speed ensure that your business can thrive even during the busiest hours.

Warranty Information and FAQs

Equipped with a comprehensive 1-year warranty, the NP-R220-V guarantees support and satisfaction, backed by a dedicated customer service team ready to address any questions or concerns.

Delivery Services (specific to the UAE)

Our extensive delivery network covers all major cities and emirates in the UAE, ensuring fast and secure delivery of your NEOPOS NP-R220-V. Experience unparalleled convenience with our reliable delivery services, designed to meet your business needs promptly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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