NEOTECH
NEOPOS NP-R401 Rugged 4-Inch Receipt & Label Printer
NEOPOS NP-R401 Rugged 4-Inch Receipt & Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS NP-R401 rugged 4-inch handheld thermal printer. Ideal for mobile label and receipt printing with Bluetooth and USB connectivity. Fast, durable, and reliable.
Overview:
The NEOPOS NP-R401 Rugged 4-Inch Handheld Printer is a durable and versatile mobile thermal printer designed for printing labels and receipts on the go. With a printing width of up to 104mm, it offers fast printing speeds and is compatible with Bluetooth, Wi-Fi, and USB for seamless connectivity. Ideal for industries such as logistics, retail, and field services, this rugged printer ensures high-quality, reliable prints even in challenging environments. Its 7.4V 2500mAh rechargeable battery guarantees long-lasting performance for extensive use in mobile operations.
Product Description:
The NEOPOS NP-R401 is a rugged and compact mobile printer built to handle label and receipt printing needs in demanding environments. Supporting a range of paper widths from 58mm to 112mm, the NP-R401 delivers crisp thermal prints at speeds up to 70mm/s with a 203dpi resolution. Equipped with Bluetooth, Wi-Fi, and USB Type-C connectivity, it integrates seamlessly into mobile workflows, making it ideal for logistics, retail, and warehouse applications. Its rugged design can withstand drops, dust, and moisture, ensuring reliable performance in the field. This versatile printer offers both 1D and 2D barcode printing, including QR codes, making it a highly functional tool for various industries.
Key Features:
- Fast Thermal Printing: Prints at up to 70mm/s with a resolution of 203 dpi.
- Wide Paper Compatibility: Supports paper widths from 58mm to 112mm, making it suitable for both labels and receipts.
- Durable Design: Rugged and portable with a 7.4V 2500mAh battery for extended mobile use.
- Versatile Connectivity: Bluetooth V2.0/V4.0, Wi-Fi, and Type-C USB for seamless wireless printing.
- Barcode Printing: Supports 1D and 2D barcodes, including QR codes.
- Rugged for Field Use: Built to withstand harsh conditions with an operating temperature range of 0°C to 50°C.
Product Quality and Performance:
The NEOPOS NP-R401 excels in both performance and durability. Its thermal printing technology ensures high-speed, reliable, and cost-effective printing without the need for ink or toner. With IP65 rating, it’s protected from dust and moisture, making it ideal for fieldwork and demanding environments. The long-lasting 2500mAh battery ensures that the printer can keep up with long shifts, providing uninterrupted service.
Specifications:
- Model: NP-R401
- Printing Speed: Up to 70mm/s
- Resolution: 203dpi
- Effective Printing Width: 48-104mm
- Paper Width: 58mm-112mm
- Connectivity: Type-C USB, Bluetooth V2.0/V4.0, Wi-Fi
- Battery: 7.4V 2500mAh rechargeable battery
- Dimensions: 148 x 108 x 55.7mm
- Weight: 530g
- Barcode Support: 1D and 2D barcodes, including QR Codes
- Thermal Head Life: >50km
Purpose of Use:
The NEOPOS NP-R401 is designed for professionals in logistics, retail, and field services who require a reliable, portable thermal printer for printing labels and receipts. It offers versatility, durability, and fast performance, making it ideal for use in mobile settings.
How to Use:
- Power On: Ensure the printer is charged and turned on.
- Load Paper: Insert thermal paper (58mm to 112mm wide).
- Connect: Pair the printer with your device via Bluetooth, Wi-Fi, or USB.
- Print: Send print jobs directly from your mobile app or connected device.
- Tear Paper: Use the manual tearing function for easy removal of printed labels or receipts.
Supported OS/Application/Industries:
- Supported Platforms: Android, iOS, Windows, Linux.
- Industries: Logistics, retail, warehouse, field service, transportation, and healthcare.
The NP-R401 supports integration with multiple operating systems, allowing for seamless printing across various mobile applications, enhancing productivity and efficiency.
Benefits & Compatibility:
- Portable and Rugged: Designed for harsh environments with a robust and compact build.
- High-Speed Printing: Delivers up to 70mm/s for fast label and receipt production.
- Long Battery Life: With its 2500mAh battery, the printer supports extended periods of mobile printing.
- Flexible Connectivity: Easily connect via Bluetooth, Wi-Fi, or USB for seamless mobile printing.
- Barcode Capabilities: Supports both 1D and 2D barcodes, including QR codes for versatile printing.
Warranty and FAQs:
The NEOPOS NP-R401 comes with a 1-year warranty covering non-man-made damages. For additional support or warranty information, visit the FAQ section on our website or contact our sales team. We also offer technical support for SDK integration, ensuring smooth implementation across different platforms.
Packaging/Weight/Dimensions:
- Product Dimensions: 148 x 108 x 55.7mm
- Weight: 530g
- Packaging Size: 25 x 18 x 15 cm
- Accessories Included: Battery, USB cable, AC adapter, thermal paper roll, user manual.
Shop Today & Receive Your Delivery Across the UAE!
Order the NEOPOS NP-R401 rugged mobile thermal printer today for quick and reliable delivery across the UAE. Our fast shipping ensures that you receive your products on time, no matter where you are located.
Best Price Guarantee:
We offer the best price guarantee on the NEOPOS NP-R401 mobile printer. If you find a lower price, we will match it to ensure you get the best value for your money.
After Sales Support:
At NEOTECH, we provide comprehensive after-sales support for the NEOPOS NP-R401. Whether you need help with setup, technical issues, or warranty services, our dedicated support team is ready to assist.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the NEOPOS NP-R401. Your feedback helps us improve our services and guides future buyers in making informed decisions.
Stock Availability:
The NEOPOS NP-R401 is currently in stock. For bulk orders or custom configurations, please contact us. Non-standard items are typically available within 10-15 working days after order confirmation.
Get in Touch:
For inquiries about the NEOPOS NP-R401 or assistance with placing an order, please contact our sales team. We’re here to help with any product-related questions or feedback.
Disclaimer:
All content is provided for general informational purposes and is subject to change without notice. Images are for illustration purposes only and may not represent the actual product. Please verify all specifications with our team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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