NEOTECH
NEOPOS NP-R5810 Mini Bluetooth Receipt Printer | 58mm
NEOPOS NP-R5810 Mini Bluetooth Receipt Printer | 58mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP-R5810, a compact 58mm mobile receipt printer. Fast 70mm/s printing, Bluetooth, USB, long battery life. Ideal for retail and logistics.
Overview:
The NEOPOS NP-R5810 is a cutting-edge mobile receipt printer designed for efficiency and reliability. Its compact size and advanced thermal line printing make it perfect for businesses that require quick and reliable printing on the go. Compatible with Android, iOS, and Windows, this printer is versatile and easy to use, making it a must-have for professionals in retail, logistics, and mobile sales.
Product Description:
The NEOPOS NP-R5810 Mini Bluetooth Receipt Printer combines portability with high performance. This thermal printer supports ESC/POS print commands and boasts a maximum resolution of 203 dpi, ensuring clear and professional-looking receipts every time. With a sleek black-and-white design, this printer is as stylish as it is functional. The built-in rechargeable lithium battery offers extended use, with a standby time of up to 6 days, making it ideal for long workdays.
This printer supports multiple languages and a wide range of 1D and 2D barcode formats, catering to diverse business needs. Whether you're in retail, logistics, or mobile sales, the NEOPOS NP-R5810 enhances your operations with reliable, high-speed printing.
Key Features:
- Compact Design: Lightweight and portable, perfect for mobile use.
- Fast Printing: Speed of 70mm/s ensures quick receipt generation.
- Multiple Connectivity Options: USB and Bluetooth connectivity for flexible integration.
- Long Battery Life: High-capacity 1500mAh rechargeable battery with 5-6 days standby.
- Versatile Compatibility: Supports Android, iOS, and Windows operating systems.
- High-Resolution Printing: 203 dpi ensures clear, professional output.
- Multi-Language Support: Compatible with various languages for global use.
- Durability: Designed with a printer mechanism life of 100KM.
Product Quality and Performance:
The NEOPOS NP-R5810 stands out for its durability and reliability. Engineered with a robust build, it has a printer mechanism life of up to 100KM, making it a long-term investment. The printer operates efficiently under various environmental conditions, from -10℃ to 50℃, ensuring consistent performance regardless of temperature changes. Users consistently rate it highly for its speed, ease of use, and battery longevity.
Specifications:
- Printing Method: Thermal Line Printing
- Effective Printing Width: 48mm
- Paper Width: 58mm (2 inches)
- Print Speed: 70mm/s
- Resolution: 203 dpi (8 dot/mm)
- Dimensions: 112mm x 83mm x 53mm
- Weight: 257g (without accessories)
- Battery: 1500mAh Li-Ion, rechargeable
- Operating Temperature: -10℃ to 50℃
- Storage Temperature: -20℃ to 60℃
- Humidity: 10% ~ 95%
Purpose of Use:
The NEOPOS NP-R5810 is ideal for various industries, including retail, logistics, law enforcement, and mobile sales. It efficiently handles tasks such as receipt printing, ticket issuance, and invoicing, making it a versatile tool for professionals on the move.
How to Use:
To use the NEOPOS NP-R5810, simply load the thermal roll paper, connect via Bluetooth or USB, and start printing. The printer supports ESC/POS commands, and with the SDK available, it can be integrated into various POS systems. Regularly charge the 1500mAh battery to ensure uninterrupted operation.
Supported OS/Application/Industries:
- Operating Systems: Android, iOS, Windows
- Industries: Retail, logistics, mobile sales, law enforcement, parking management
Benefits & Compatibility:
The NEOPOS NP-R5810 offers seamless compatibility with major operating systems, making it an excellent choice for businesses that need a versatile and portable receipt printer. Its fast printing speed, durable design, and long battery life provide significant benefits, ensuring efficient and reliable service delivery.
Warranty and FAQs:
The NEOPOS NP-R5810 comes with a 1-year warranty, ensuring peace of mind. Our after-sales service includes easy returns and replacements, should you encounter any issues. For common questions, please refer to our detailed FAQ section on the NEOTECH website.
Packaging/Weight/Dimension:
- Weight: 257g (without accessories)
- Dimensions: 112mm x 83mm x 53mm
- Packaging Includes: USB cable, Li-ion battery, power adapter, instruction manual, thermal roll paper, development CD.
Shop Today & Receive Your Delivery Across the UAE!
Unlock the potential of your business with the NEOPOS NP-R5810. Shop now and enjoy fast, reliable delivery across the UAE, ensuring you get the tools you need to succeed without delay.
Best Price Guarantee:
We offer a best price guarantee on the NEOPOS NP-R5810 Mini Bluetooth Receipt Printer. If you find a lower price, we’ll match it, ensuring you get the best value for your investment.
After Sales Support:
Our dedicated team is here to provide you with exceptional after-sales support, ensuring your satisfaction with the NEOPOS NP-R5810. Contact us anytime for assistance.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the NEOPOS NP-R5810 and help others make an informed decision. Your reviews are important to us.
Stock Availability:
The NEOPOS NP-R5810 is typically in stock, but we recommend contacting us for urgent orders to confirm availability. Most orders are processed and shipped within 10-15 working days.
Get in Touch:
Have questions about the NEOPOS NP-R5810? Our team is here to help! Contact us today for expert advice and support.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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