NEOTECH
NEOPOS NP-R9200-GRAY 15.6" Touch POS with Printer & Scanner
NEOPOS NP-R9200-GRAY 15.6" Touch POS with Printer & Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with the NEOPOS NP-R9200-GRAY 15.6" POS system. Includes integrated printer and scanner for seamless transactions and improved efficiency.
Overview:
The NEOPOS NP-R9200-GRAY is a premium touch screen POS system designed to enhance your business operations with its powerful Intel Core i5 processor and dual-screen functionality. This sleek, aluminum-alloy system includes a printer and scanner, making it a perfect solution for businesses in retail, hospitality, and more. With its modern design and fast performance, it guarantees efficient transactions and increased customer satisfaction.
Product Description:
The NEOPOS NP-R9200-GRAY combines functionality and style, featuring a 15.6-inch capacitive touch screen for a responsive user experience and a robust Intel Core i5 processor to handle high transaction volumes with ease. Its integrated printer and scanner eliminate the need for separate devices, reducing clutter and simplifying operations. The system’s durable aluminum frame ensures longevity, while customizable color options add a stylish touch to your business setup.
Key Features:
- 15.6" True Flat Capacitive Touch Screen: Smooth and responsive for easy operation.
- Intel Core i5 Processor: Offers fast and efficient performance for demanding retail environments.
- Integrated Printer & Scanner: All-in-one solution for seamless transactions.
- Wi-Fi & Bluetooth Connectivity: Flexible connectivity options for enhanced integration.
- Customizable Design: Available in multiple colors, including gray, black, red, and purple, to match your business branding.
- Certified Quality: ROHS, CE, FCC certifications ensure high-quality construction and performance.
Product Quality and Performance:
The NEOPOS NP-R9200-GRAY stands out for its exceptional performance and durability. Powered by an Intel Core i5 processor and 4GB of DDR4 RAM (expandable to 16GB), it delivers fast, reliable service even during peak hours. The touch screen’s high resolution ensures clarity, making it easy for staff to navigate and perform tasks quickly. Built with a sturdy aluminum alloy frame, it’s designed to handle the demands of a busy retail environment.
Specifications:
- Processor: Intel Core i5-3230M CPU 2.60GHz (Optional Core i3 & Core i7)
- Memory: 4GB DDR4 (expandable to 16GB)
- Storage: 128GB SSD (upgradable)
- Display: 15.6-inch True Flat Capacitive Touch Screen (1366x768, optional 1920x1080)
- Operating System: Windows 10 Pro
- Connectivity: Wi-Fi, Ethernet (10M/100M/1000M), Bluetooth
- Color Options: Gray, Black, Red, Purple (Customizable)
- Certifications: ROHS, CE, FCC
- Warranty: 3 Years
Purpose of Use:
Designed for retail, hospitality, and service industries, the NEOPOS NP-R9200-GRAY enhances business operations by streamlining transactions, managing inventory, and improving customer service. Whether you run a boutique, supermarket, or restaurant, this POS system is tailored to boost efficiency and profitability.
How to Use:
- Setup: Connect the POS system to your network via Wi-Fi or Ethernet.
- Install POS Software: Compatible with Windows 10 Pro, install and configure your preferred POS software.
- Start Transactions: Use the integrated printer and scanner for quick, hassle-free sales processing.
- Customize: Adjust settings, colors, and optional accessories to suit your business’s unique needs.
Supported OS/Application/Industries:
The NEOPOS NP-R9200-GRAY is compatible with Windows 10 Pro, making it a flexible choice for retail, hospitality, and service industries. Its seamless integration with various POS software applications ensures compatibility with diverse business models, including supermarkets, restaurants, and boutiques.
Benefits & Compatibility:
- Faster Transactions: Streamline sales processes with the powerful Intel Core i5 processor.
- Enhanced Customer Interaction: Improve user experience with the 15.6-inch dual display touch screen.
- All-in-One: Includes a built-in printer and scanner, reducing the need for additional hardware.
- Durability: Built to last with an aluminum alloy frame.
- Customizable Design: Tailor the system to match your brand aesthetics.
Warranty and FAQs:
The NEOPOS NP-R9200-GRAY comes with a 3-year warranty, providing long-term protection and peace of mind. Visit our FAQs for common setup questions, product specifications, and troubleshooting tips.
Packaging/Weight/Dimensions:
- Packaging Details: Delivered in a secure carton for safe transportation.
- Package Size: 46 x 35 x 47 cm
- Gross Weight: 8.5 kg
- Included Components: POS system, printer, scanner, power adapter, and manual.
Shop Today & Receive Your Delivery Across the UAE:
Order the NEOPOS NP-R9200-GRAY today and enjoy fast, reliable delivery across the UAE, including major cities like Dubai, Abu Dhabi, and Sharjah. Our team ensures safe and timely delivery, getting your business ready to operate seamlessly.
Best Price Guarantee:
We offer a best price guarantee on the NEOPOS NP-R9200-GRAY POS System. If you find a lower price elsewhere, we’ll match it, ensuring you get the best deal. Enjoy premium quality at an unbeatable price, combined with exceptional after-sales support.
After-Sales Support:
We provide dedicated after-sales support to help you get the most out of your NEOPOS NP-R9200-GRAY. Our team is available to assist with setup, maintenance, and any queries you may have, ensuring your business runs smoothly.
Request for Customer Reviews and Testimonials:
We value feedback from our customers. Please leave a review and let us know how the NEOPOS NP-R9200-GRAY has improved your business operations. Your experience helps other customers make informed decisions.
Stock Availability:
While we strive to keep the NEOPOS NP-R9200-GRAY in stock, availability can vary. If your order includes non-standard configurations, delivery may take 10-15 working days after confirmation. Contact us for the latest stock updates.
Get in Touch:
Have questions about the NEOPOS NP-R9200-GRAY or need more information? Contact us today for expert advice on pricing, availability, and product details. We're here to help!
Disclaimer:
All content, including images and product descriptions, is for illustrative purposes only and may not exactly reflect the final product. NEOTECH is not responsible for any inaccuracies. Always confirm product specifications with a sales representative before purchase. Product availability and pricing are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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