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Regular price Dhs. 4,800.00 AED
Regular price Dhs. 5,800.00 AED Sale price Dhs. 4,800.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOPOS NP-R9200-GRAY: Exceptional Touch Screen POS Solutions

Introduction: Elevate Your Business Efficiency

Begin enhancing your business operations today with the NEOPOS NP-R9200-GRAY. Designed for peak efficiency and reliability, this touch screen POS system is perfect for the retail and hospitality sectors, ensuring quicker transactions and superior customer service from the outset.

Core Performance Features: Power and Agility

Explore the powerful capabilities of our system. Equipped with an Intel Core i3 processor, upgradeable to i5 or i7, it swiftly handles transactions. The system also supports up to 16GB of RAM and offers touch screen sizes of 15” or 15.6”, which greatly improve user interactions. Additionally, WiFi connectivity and optional modules like MSR and VFD further enhance its functionality.

Design and Durability: Built to Last

Our POS system features a sturdy aluminum frame, designed to withstand daily business challenges while adding a stylish touch to any setting.

Enhancing Business Operations: Streamlined Efficiency

Deploy our touch screen POS system to significantly streamline your operations. Not only does it reduce wait times, but it also enhances customer satisfaction, ensuring smoother and faster transactions.

Flexibility and Integration: Adapts to Your Needs

This POS system supports all major operating systems, facilitating seamless integration into any business environment. Thus, it adapts effortlessly, whether you're enhancing a boutique or a supermarket.

After-Sales Support: Comprehensive and Responsive

Rest easy with our three-year warranty and dedicated customer support. Our team is committed to helping you maximize the benefits of your touch screen POS system.

Delivery Services: Quick and Reliable

Leverage our fast and reliable delivery services across the UAE. Our robust logistics network ensures that your new POS system is delivered promptly, ready to make a significant impact.

Technical Specifications at a Glance

  • Processor: Intel Core i3, upgradeable to i5 or i7.
  • Memory: Starts at 4GB, expandable to 16GB.
  • Storage: 128GB SSD, with options for expansion.
  • Connectivity: WiFi included, with additional options available.
  • Display: Touch screen options available for enhanced interaction.

Packaging and Delivery: Secure and Organized

  • Packaging Details: Packaged in a standard carton.
  • Selling Units: Single item.
  • Dimensions: 45 x 36 x 45 cm.
  • Weight: 10 kg.

Conclusion: Unmatched Efficiency and Reliability

In conclusion, the NEOPOS NP-R9200-GRAY touch screen POS system is designed not just to meet, but to exceed the demands of modern business environments, offering unparalleled efficiency and reliability.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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