NEOTECH
NEOPOS NP58 BT Thermal Printer 58mm
NEOPOS NP58 BT Thermal Printer 58mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP58 BT Thermal Printer 58mm. Perfect for retail, hospitality, and more. Fast, reliable, and eco-friendly. Order now for the best price!
Overview:
The NEOPOS NP58 BT Thermal Printer 58mm offers a versatile solution for all your point-of-sale needs. Designed to deliver high-quality performance, this compact and efficient printer is perfect for retail, hospitality, logistics, and more. With its eco-friendly design and innovative features, the NEOPOS NP58 is ideal for businesses aiming to optimize their operations.
Product Description:
The NEOPOS NP58 BT Thermal Printer 58mm combines reliability with high performance. It features a fast print speed of 90mm/sec and a high resolution of 203 DPI, ensuring clear and crisp receipts. The compact design, coupled with USB, Bluetooth, and WiFi connectivity, makes it an excellent choice for various business environments, including mobile POS systems and retail stores.
Key Features:
- High Speed: Prints up to 90mm/sec, ensuring quick and efficient transactions.
- Reliable Performance: Durable with a printing life of 50km.
- Versatile Connectivity: Supports USB, Bluetooth, and WiFi interfaces.
- Eco-Friendly: Utilizes thermal line printing, reducing the need for ink.
- User-Friendly: Easy drop-in paper load system for quick setup.
Product Quality and Performance:
The NEOPOS NP58 BT Thermal Printer is designed to meet the highest standards of quality and performance. It undergoes rigorous testing to ensure reliability and longevity, making it a dependable choice for businesses of all sizes. Customer reviews highlight its ease of use and consistent performance, enhancing overall satisfaction.
Specifications:
- Color: Black and White
- Printing Method: Direct Thermal Printing
- Printing Speed: Max 90mm/s
- Resolution: 203 DPI
- Effective Printing Width: 48mm
- Character Set: GB2312, multiple font sizes
- Paper Type: Thermal paper, 58mm width
- Reliability: Printing life of 50km
- Connectivity: USB, Bluetooth, WiFi
- Dimensions: 210 x 135 x 126mm
- Weight: 0.8kg
- Certifications: CE, FCC, ROHS
Purpose of Use:
Ideal for a variety of applications, including mobile POS systems, retail, hospitality, logistics, utility billing, and more. The NEOPOS NP58 is designed to meet the demands of high-volume, fast-paced environments, ensuring efficient operations.
How to Use:
To use, simply load the thermal roll paper via the drop-in system, connect via USB, Bluetooth, or WiFi, and start printing. The printer supports multiple languages, making it versatile for international use.
Supported OS/Application/Industries:
Compatible with multiple operating systems and applications, including Windows. Perfect for industries like retail, hospitality, logistics, and more.
Benefits & Compatibility:
Enjoy fast, reliable printing with minimal maintenance. Compatible with various operating systems and designed for use in diverse environments, from retail stores to warehouses.
Warranty and FAQs:
Our NEOPOS NP58 BT Thermal Printer comes with a one-year warranty, covering returns and replacements. For more details, refer to our comprehensive FAQ section on the Neotech product services page.
Packaging/Weight/Dimension:
- Packaging Details: Desktop thermal printer with paper carton
- Single package size: 17X12X11 cm
- Single gross weight: 1.000 kg
Shop Today & Receive Your Delivery Across the UAE!
Shop now and enjoy our reliable delivery service across the UAE. Our commitment is to provide a swift, secure, and timely delivery experience. Unlock the potential of your business with our high-quality NEOPOS NP58 BT Thermal Printer. Buy now and embark on a seamless business journey with our trusted delivery services.
Best Price Guarantee:
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with confidence knowing you’re getting the best value for your money.
After Sales Support:
Our dedicated after-sales support team is here to ensure your complete satisfaction. Contact us for any assistance or support needed after your purchase.
Request for Customer Reviews and Testimonials:
We value your feedback. Please share your experiences to help us improve and assist other customers in making informed decisions.
Stock Availability:
Most items are in stock, but for non-standard items, availability is typically within 10-15 working days. For time-sensitive orders, please contact us to verify stock availability.
Get in Touch:
If you have any questions or need expert advice, our team is ready to assist you. Contact us for more information about our products, pricing, or availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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