• "NEOTECH NT-R2501 Touch POS System with sleek white design and 15.6” touch display."
  • "Close-up of NT-R2501 showing Windows 11 Pro interface on the 15.6” screen."
  • "Optional 11.6” second display for customer engagement on the NEOTECH NT-R2501."
  • "Multi-port connectivity on the NEOTECH NT-R2501, including USB, HDMI, and VGA."
  • "Durable ABS plastic build of the NEOTECH NT-R2501 POS system in a retail setup."
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NEOTECH

NEOTECH NT-R2501 (White) 15.6" Touch POS System | i5, 8GB, 256GB

NEOTECH NT-R2501 (White) 15.6" Touch POS System | i5, 8GB, 256GB

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your business with NEOTECH NT-R2501 POS System. 15.6" touch screen, i5-5th Gen, 8GB RAM, 256GB SSD, Windows 11 Pro. Perfect for retail & hospitality.

Overview

The NEOTECH NT-R2501 Touch POS System is a robust solution designed for retail, hospitality, and service industries. Powered by an Intel Core i5-5th Gen processor, 8GB RAM, and 256GB SSD, it ensures fast, reliable performance. Its 15.6” multi-point capacitive touch screen and optional 11.6” second display make it perfect for customer-facing environments. Pre-installed with Windows 11 Pro, this POS system is built to enhance efficiency and deliver seamless operations.

Product Description

The NEOTECH NT-R2501 is a reliable and versatile touch POS system tailored for modern businesses. Featuring a sleek 15.6” capacitive touch screen and an optional dual-display setup, it provides a smooth interface for transactions and customer interactions. With high-performance hardware, including an Intel i5-5th Gen CPU, 8GB RAM, and a 256GB SSD, it delivers fast and efficient processing. Certified with CE, FCC, and ROHS standards, this durable POS machine ensures long-lasting use and compatibility with various applications.

Key Features

  • Dual Display Option: Includes a 15.6” main touch screen and an optional 11.6” customer-facing screen.
  • Powerful Performance: Equipped with an Intel Core i5-5th Gen processor, 8GB RAM, and 256GB SSD.
  • Windows 11 Pro: Pre-installed for seamless integration with POS software.
  • User-Friendly Interface: Multi-point capacitive touch screen for accurate operation.
  • Versatile Connectivity: Offers USB, HDMI, VGA, LAN, and audio ports.
  • Durable Build: Made from high-quality ABS plastic for long-term reliability.

Specifications

  • Model: NT-R2501
  • Material: ABS Plastic
  • Main Display: 15.6” LCD (1366x768 or 1920x1080 resolution)
  • Optional Second Display: 11.6” LCD
  • Processor: Intel Core i5-5th Gen
  • Memory: 8GB RAM
  • Storage: 256GB SSD
  • Operating System: Windows 11 Pro
  • Ports: Serial (1), USB (4), HDMI (1), VGA (1), LAN (1), Audio (2)
  • Certifications: CE, FCC, ROHS, CCC
  • Dimensions: 450mm x 320mm x 520mm
  • Weight: 9kg

Supported OS/Application/Industries

  • Operating System: Windows 11 Pro
  • Applications: Ideal for retail, restaurants, hospitals, and hospitality.
  • Industries: Retail, food service, healthcare, and business services.

Benefits & Compatibility

  • Efficiency: Enhances transaction speed and streamlines operations.
  • Versatility: Compatible with major POS software solutions.
  • Dual Display Support: Improves customer engagement and employee productivity.
  • Eco-Friendly: Low energy consumption reduces operating costs.

Purpose of Use

The NT-R2501 is designed to simplify point-of-sale operations, including inventory management, customer transactions, and reporting. It is ideal for retail stores, restaurants, and hospitality venues seeking efficient, reliable solutions.

How to Use

  1. Plug in the system and connect peripherals like barcode scanners or printers.
  2. Install your preferred POS software compatible with Windows 11 Pro.
  3. Use the touch interface for quick, accurate operations.
  4. Configure the optional second display for customer-facing interactions.

Packaging/Weight/Dimension

  • Packaging: Secure carton with foam padding for safe transit.
  • Dimensions: 450mm x 320mm x 520mm
  • Weight: 9kg

Warranty and FAQs

  • Warranty: 1-year warranty covering hardware defects.
  • FAQs:
    • Can I upgrade the RAM? Yes, expandable up to 16GB.
    • Does it support dual displays? Yes, an optional 11.6” second display is available.
    • Is Wi-Fi included? Yes, built-in Wi-Fi is supported.

Performance, Quality, Durability, and Reliability

The NEOTECH NT-R2501 excels in quality and performance, delivering consistent results even in high-traffic environments. Its robust construction and certified components ensure durability and long-term reliability.

Best Price Guarantee

Enjoy the best price in the UAE for the NEOTECH NT-R2501 POS System. Find it cheaper? We’ll match it.

Shop Today & Receive Your Delivery Across the UAE!

Order now to experience fast, reliable delivery to all major cities in the UAE. Upgrade your business with this cutting-edge POS system today!

Request for Customer Reviews and Testimonials

We value your feedback! Share your experience with the NEOTECH NT-R2501 to help others make informed decisions.

After Sales Support

Our dedicated support team is here to assist you with installation, troubleshooting, and maintenance. Contact us for expert help anytime.

Get in Touch

Have questions? Contact our friendly support team for advice on product specifications, stock availability, or setup assistance.

Stock Availability

We maintain sufficient stock for immediate delivery. Contact us for bulk orders or special requirements.

Disclaimer

All product information is subject to change without prior notice. Images are for illustrative purposes and may not reflect the exact product. Verify all specifications with our team before purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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