NEOTECH
NEOTECH NT-R901 Dual Screen POS System | White | Printer
NEOTECH NT-R901 Dual Screen POS System | White | Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade retail efficiency with NEOTECH NT-R901 Dual Screen POS. Features touch display, built-in printer, and customizable specs. Fast, reliable, and stylish.
Overview
The NEOTECH NT-R901 Dual Screen POS System revolutionizes retail and restaurant management. Combining a sleek white design with a built-in printer, it ensures seamless operations while elevating your store's aesthetic. Featuring customizable configurations, the NT-R901 is perfect for businesses looking for speed, reliability, and innovation.
Product Description
The NEOTECH NT-R901 is a cutting-edge POS system tailored for retail and restaurant needs. Its dual-screen setup provides a streamlined customer experience, while the built-in printer eliminates the need for external devices. Designed for adaptability, it offers multiple configurations including CPU, RAM, and SSD options. Crafted with precision, this POS system ensures long-lasting performance and minimal maintenance.
Key Features
- Dual Screen Display: 14.1/15.6-inch HD LED screens with 10-point capacitive touch.
- Customizable Performance: Optional i3/i5/i7 processor, 4GB/8GB RAM, and SSD up to 512GB.
- Integrated Printer: Choose between 58mm or 80mm for seamless receipts.
- Durable Build: Sleek white design with CE certification for reliability.
- User-Friendly Interface: Powered by Windows OS for intuitive navigation.
Specifications
- Processor: i3/i5/i7 optional.
- Screen Size: 14.1/15.6 inches with 1366x768 resolution.
- Touch Screen: 10-point capacitive touch.
- Storage: 64GB-512GB SSD options.
- RAM: 4GB/8GB.
- Printer: Built-in, 58mm or 80mm options.
- Power Supply: DC12V/5A.
- Color: White.
- Certification: CE, FCC, ROHS.
Supported OS/Applications/Industries
- Operating System: Windows.
- Applications: Retail, restaurants, and hospitality.
- Industries: POS solutions for cafes, grocery stores, and boutique shops.
Benefits & Compatibility
- Enhanced Efficiency: Dual-screen design improves interaction speed.
- Customizable: Choose specifications that suit your business needs.
- Broad Compatibility: Windows OS ensures seamless integration with most POS software.
- Compact Design: Optimized for space-saving setups.
Purpose of Use
Designed to handle high-traffic environments, the NT-R901 is perfect for retail stores, restaurants, and hospitality businesses, offering quick checkouts and superior customer service.
How to Use
- Connect to a power source using the included adapter.
- Boot up the Windows OS and configure POS software.
- Load paper into the built-in printer for receipts.
- Start transactions using the intuitive dual-screen interface.
Packaging/Weight/Dimension
- Packaging Includes: POS system, power adapter, user manual.
- Weight: Approx. 6.5 kg.
- Dimensions: 15.6-inch screen model – 400x250x450mm.
Warranty and FAQs
- Warranty: One-year warranty covering hardware defects.
-
FAQs:
- Logo Customization: Yes, OEM/ODM available for bulk orders.
- Configuration: Customization accepted. Contact us for details.
- Payment Options: T/T, Western Union, PayPal.
Performance, Quality, Durability, and Reliability
Built with high-grade materials, the NT-R901 is tested for durability and meets CE standards. Its robust hardware ensures long-term reliability in demanding environments.
Best Price Guarantee
Find a better price? We’ll match it! NEOTECH ensures the best value with unmatched features.
Shop Today & Receive Your Delivery Across the UAE!
Fast, reliable shipping across UAE’s major cities. Order now and upgrade your POS system today!
Request for Customer Reviews and Testimonials
Share your experience with the NT-R901. Your feedback helps us improve and assists future buyers in making informed decisions.
After Sales Support
We’re here to help! Contact our support team for assistance with setup, maintenance, or troubleshooting.
Get in Touch
Have questions? Reach out to us via phone, email, or live chat. We’re happy to help!
Stock Availability
Most configurations are in stock. Non-standard options available within 10-15 working days. Contact us to confirm availability.
Disclaimer
Product details are subject to change without notice. Images are for illustration purposes only. Verify details with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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