NEOTECH
NOGTEK AL920 Multi-Currency Mix Value Counter
NOGTEK AL920 Multi-Currency Mix Value Counter
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NOGTEK AL920 Multi-Currency Mix Value Counter with advanced UV, MG, IR detection. Ideal for banks, offices, and more. Reliable, efficient, and easy to use.
Overview:
The NOGTEK AL920 Multi-Currency Mix Value Counter is a top-of-the-line solution designed to streamline cash handling processes across various industries, including banks, offices, supermarkets, hotels, casinos, restaurants, and stores. This state-of-the-art currency counter is engineered to detect and count multiple currencies with exceptional speed and accuracy. Its innovative features ensure that it meets the highest standards of reliability and performance, making it an indispensable tool for businesses that handle large volumes of cash.
Product Description:
The NOGTEK AL920 is built to offer unmatched convenience and efficiency. It boasts a counting speed of less than 0.5 seconds per piece and employs advanced detection methods, including UV, MG, IR, and size detection. Certified by CE, RoHS, CCC, and FCC, this machine guarantees compliance with international safety and quality standards. The roller friction feed system ensures smooth and reliable operation, while the touch keypad and dual CIS detection add to its user-friendly design.
Key Features:
- Automatic Start, Stop, and Clear: Simplifies operations and reduces manual intervention.
- UV, MG, IR Detection: Ensures accurate detection of counterfeit notes.
- Dual CIS Detection: Enhances precision in counting and detection.
- Batch and Add Functions: Facilitates easy batch processing and cumulative counting.
- Self-Checking Function: Ensures optimal performance and reliability.
- Detection of Half-Notes, Chained Notes, and Double Notes: Increases accuracy and reduces errors.
- Multi-Interface (USB, RS232 LAN): Offers versatile connectivity options.
- Manual Start Counting Mode: Provides flexibility for different counting needs.
- Mix Value Count for Multiple Currencies: Generates detailed reports for each denomination.
- Serial Number Recognition: Available for USD, EUR, GBP, and more.
- Auto Currency Recognition: Supports up to 10 currencies with auto recognition for the top 5.
- Openable Back: Facilitates easy maintenance.
- Options for External Display and Printer: Enhances usability and reporting.
Product Quality and Performance:
The NOGTEK AL920 stands out for its superior quality and performance. It adheres to stringent quality standards, ensuring reliability and durability. User testimonials highlight its efficiency and accuracy, making it a trusted choice for cash handling operations.
Specifications:
- Unit Dimensions: 28CM(W) x 26CM(D) x 27CM(H) / 11”(W) x 10.2”(D) x 10.6”(H)
- Counting Speed: Up to 1500 notes/min for CNT mode, 800/1000 notes/min for SDC & MDC modes
- Note Size: Minimum 110x60 mm, Maximum 185x90 mm
- Thickness: 0.08~0.12 mm
- Hopper Capacity: 400-500 notes
- Stacker Capacity: 200 notes
- Power Supply: AC 100~240V ±10%, 50/60 Hz
- Power Consumption: <50 Watts
- Ambient Temperature: 0℃~35℃ (Operating), -10℃~60℃ (Stocking)
- Ambient Humidity: 20%~90% (No Condensation)
- Connection Ports: USB, RS232
- Package Size: 683835 cm (2 pcs)
- Gross Weight: 15 kgs (2 pcs)
Purpose of Use:
The NOGTEK AL920 is designed for businesses that require efficient and accurate currency counting. Its multi-currency capability and advanced detection features make it suitable for banks, offices, supermarkets, hotels, casinos, restaurants, and stores, ensuring seamless cash management and fraud prevention.
How to Use:
- Set Up: Connect the device to a power source using the provided AC adapter.
- Loading Notes: Place the banknotes in the hopper.
- Counting: Select the desired mode (CNT, SDC, MDC) and start the counting process.
- Detection: The machine will automatically detect and segregate counterfeit notes.
- Reports: Use the interface to view detailed reports of counted notes and denominations.
Supported OS/Application/Industries:
The NOGTEK AL920 is compatible with various operating systems and applications, making it versatile for different industries. It supports USD, EURO, GBP, RUB, INR, and more, ensuring broad applicability across global markets.
Benefits & Compatibility:
- Enhanced Accuracy: Advanced detection technologies ensure precise counting and fraud detection.
- User-Friendly: The touch keypad and intuitive interface make it easy to use.
- Eco-Friendly: Built with sustainable materials.
- Cost-Effective: Reduces the risk of financial loss due to counterfeit notes.
Warranty and FAQs:
The NOGTEK AL920 comes with a 1-year warranty. For common queries, please refer to our detailed FAQ section on the Neotech product services page. In case of issues, contact our sales representative for assistance and follow the RMA procedure if necessary.
Packaging/Weight/Dimension:
- Unit Dimensions: 28CM(W) x 26CM(D) x 27CM(H)
- N.Weight: 6.5 KGS
- G.Weight: 7.5 KGS
- Packing Size: 683835 cm (2 pcs)
- Gross Weight: 15 kgs (2 pcs)
Shop Today & Receive Your Delivery Across the UAE!
Experience reliable, timely, and secure delivery services across the UAE, covering all major cities and emirates. Our efficient delivery system ensures your product reaches you swiftly and safely.
Best Price Guarantee:
We offer the best prices on the market. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best value for your money.
After-Sales Support:
Our dedicated after-sales support team is here to assist you with any issues or queries, ensuring your complete satisfaction.
Customer Reviews and Testimonials:
We invite our customers to share their positive experiences with the NOGTEK AL920. Your feedback helps us improve and ensures others can make informed decisions.
Stock Availability:
While we strive to maintain stock availability, please contact us to verify stock before placing time-sensitive orders. Most items are usually available, with non-standard items typically restocked within 10-15 working days.
Get in Touch:
For any questions or feedback about our products or services, our team is available to assist you.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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