NEOTECH
Receipt Printer - Nogtek NT-R1058-01 Thermal
Receipt Printer - Nogtek NT-R1058-01 Thermal
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Nogtek NT-R1058 High-Speed Thermal Printer
Overview:
The Nogtek NT-R1058-01 Thermal Receipt Printer is designed for businesses seeking efficiency and reliability in their printing operations. Utilizing advanced thermal printing technology, this printer offers a cost-effective solution by eliminating the need for ink or toner. Its robust and compact design is perfect for environments where space and durability are key considerations. With its ability to print a wide range of formats at impressive speeds, the NT-R1058 enhances productivity and supports various business needs.
Product Description:
The Nogtek NT-R1058-01 sets the standard for thermal receipt printing with its exceptional speed and versatility. Capable of reaching speeds up to 250mm/s, it ensures quick and efficient receipt printing, making it ideal for high-volume retail, hospitality, and service environments. The built-in automatic paper cutter and large paper roll capacity further streamline operations, minimizing downtime and maintenance. With support for multiple interfaces and compatibility with major operating systems, the NT-R1058 offers seamless integration into any business setup, enhancing customer transactions with high-quality receipts, barcodes, logos, and graphics.
Key Features:
- Ink-Free Thermal Technology: Reduces consumable costs.
- Durable Compact Design: Ideal for tough environments and limited spaces.
- Versatile Printing Capabilities: Supports 1D/2D barcodes, logos, and graphics.
- High-Speed Printing: Achieves speeds of up to 250mm/s for increased productivity.
- Automatic Paper Cutter: Ensures smooth operation and prevents paper jams.
- Multiple Connectivity Options: Includes USB, RS232, Ethernet, and Bluetooth.
- Large Paper Capacity: Accommodates up to 80mm diameter rolls.
- Wide OS Compatibility: Works with Windows, iOS, and Android devices.
Quality and Performance:
Businesses value the NT-R1058-01 for its reliability and high-speed printing capability, which significantly enhances transaction efficiency. Its sturdy construction and ease of use make it a favored choice among various industries, including retail and hospitality, where quick and durable printing solutions are essential.
Specifications:
- Printing Technology: Thermal
- Speed: Up to 250mm/s
- Interfaces: USB, RS232, Ethernet, Bluetooth
- Paper Capacity: 80mm diameter rolls
- OS Compatibility: Windows, iOS, Android
Purpose of Use:
Tailored for businesses that require fast, reliable, and high-quality printing of receipts and other documents, the Nogtek NT-R1058 is an invaluable tool in retail, hospitality, and service sectors, where customer experience and operational efficiency are paramount.
Supported Operating Systems/Applications/Industries:
This thermal printer's compatibility and functionality make it suitable for a broad spectrum of applications, effortlessly meeting the diverse printing needs of different sectors with its versatile features.
Benefit Effect:
Incorporating the NT-R1058 into your business operations can lead to improved customer service and operational efficiency, with fast printing speeds, reduced downtime, and the flexibility to handle a variety of printing tasks.
Warranty Information and FAQs:
The Nogtek NT-R1058 comes with a 1-year warranty, offering peace of mind and support for your investment. Our comprehensive FAQ section addresses common operational questions, ensuring a smooth and efficient printing experience.
Delivery Services (Specific to the UAE):
We offer prompt and secure delivery across the UAE, ensuring that your Nogtek Thermal Printer arrives quickly, ready to enhance your business's printing capabilities with unmatched efficiency and reliability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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