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NEOTECH

Finger Lock - Nogtek NT-R112 Smart PadLock

Dhs. 85.00 AED

~~Dhs. 100.00 AED~~ Dhs. 85.00 AED

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview: The NOGTEK Smart Padlock redefines security with advanced biometric fingerprint technology, offering convenient access control without keys or combinations. Its durable construction and smart features make it ideal for various applications.

Product Description: Utilizing biometric fingerprint technology, this padlock ensures secure and hassle-free access control. Its durable zinc alloy body and stainless steel shackle provide robust protection against tampering and corrosion. Waterproof and weather-resistant, it withstands outdoor elements with ease. With a long battery life and easy setup, it offers low-maintenance convenience. Versatile in applications, it secures lockers, cabinets, and more with ease. Smart features include smartphone connectivity for remote access and notifications.

Key Features:

Biometric Fingerprint Technology
Durable Construction
Waterproof and Weather-Resistant
Long Battery Life
Easy Setup and Use
Versatile Applications
Smart Connectivity

Quality and Performance: The NOGTEK Smart Padlock delivers superior security and reliability, backed by advanced biometric technology and durable construction, ensuring dependable performance in various environments.

Specifications:

Biometric Fingerprint Technology
Zinc Alloy Body, Stainless Steel Shackle
Waterproof and Weather-Resistant Design
Long Battery Life: Up to 12 Months
Capacity: Up to 10 Fingerprints
Smartphone Connectivity

Purpose of Use: Designed for secure access control, the NOGTEK Smart Padlock offers a convenient and reliable solution for both personal and commercial applications, enhancing security and efficiency.

Supported Operating Systems/Applications/Industries: Compatible with smartphones, it caters to a wide range of applications, including securing lockers, cabinets, toolboxes, and more, across various industries.

Benefit Effect: Experience enhanced security, convenience, and peace of mind with the NOGTEK Smart Padlock, empowering users with biometric security and smart access control features.

Warranty Information and FAQs: Enjoy 1-year warranty coverage with detailed warranty information and FAQs for comprehensive post-purchase support, ensuring satisfaction and trust.

Delivery Services (specific to the UAE): Benefit from reliable and prompt delivery services across major cities and emirates in the UAE, emphasizing our commitment to timely and secure deliveries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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