NEOTECH
PLUS P16: Speedy Bill Counter & Fraud Detector
PLUS P16: Speedy Bill Counter & Fraud Detector
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the PLUS P16 Currency Counter for fast, secure bill counting with advanced fraud detection. Shop now for reliable UAE delivery!
Overview
Introducing the PLUS P16 Currency Counter, a testament to superior engineering from Korea, revolutionizing cash management with unmatched speed and precision. Its sophisticated design, coupled with state-of-the-art counterfeit detection, ensures a seamless, secure counting experience, making it indispensable for businesses handling significant cash volumes.
Product Description
The PLUS P16 is not just any bill counter; it's a comprehensive cash handling solution that blends speed, accuracy, and security into a compact, durable package. Engineered to process up to 1,000 bills per minute, this machine caters to the demanding environments of retail, banking, and gaming industries. Its advanced detection system, utilizing UV, MG, and IR sensors, guarantees the authenticity of every bill, protecting your business against counterfeit threats.
Key Features
- Fast Counting: Processes up to 1,000 bills per minute.
- Counterfeit Detection: UV, MG, and IR sensors for impeccable security.
- User-Friendly: Large display and simple interface for ease of use.
- Durable Design: Built with high-quality components for longevity.
- Multi-Currency Capability: Supports up to 16 currencies for versatile use.
Product Quality and Performance
With its robust build and precision engineering, the PLUS P16 delivers reliable performance and enduring quality. Users laud its efficiency and the peace of mind it brings through its effective fraud detection mechanisms.
Specifications
- Compact Design: Features one CIS recognition technology.
- Touch Screen Display: 4.3-inch LCD for intuitive control.
- High-Speed Counting: Handles up to 1,000 bills per minute.
- Multi-Currency Capability: Supports up to 16 currencies.
- Counterfeit Detection: Uses UV, MG, and IR sensors.
- Durable Build: Built with high-quality materials for long-term use.
Purpose of Use
The PLUS P16 is designed to meet the diverse needs of any business that handles cash, from small retail outlets to large financial institutions, enhancing efficiency and security in cash transactions.
How to Use
Place the bills in the hopper, set the desired counting mode, and let the PLUS P16 handle the rest. The intuitive touch screen makes it easy to operate, while the advanced sensors ensure accurate and secure counting.
Supported OS/Application/Industries
Ideal for retail, banking, and casino industries, the PLUS P16's versatility extends to any sector requiring reliable cash management.
Benefits & Compatibility
- Energy Efficient: Reduces power consumption with advanced technology.
- Wide Compatibility: Works with multiple operating systems and industry-specific tools, enhancing usability.
- Cost-Effective: Potential for significant cost savings over time.
Warranty and FAQs
The PLUS P16 comes with a one-year warranty. For common issues and troubleshooting, refer to the Neotech product services page. Contact our sales representative for further assistance.
Packaging/Weight/Dimension
- Dimensions: 265mm (W) x 272mm (D) x 285mm (H)
- Weight: Approx 7 kgs
- Included Items: Main unit, power cord, user manual, and USB for updates.
Shop Today & Receive Your Delivery Across the UAE!
Experience swift and secure delivery across the UAE with our reliable services. Shop today and enjoy unparalleled reliability, punctuality, and security.
Best Price Guarantee
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for quality, innovation, and competitive pricing.
After Sales Support
Our exceptional after-sales support ensures customer satisfaction. Reach out to our support team for any post-purchase assistance.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the PLUS P16 to help us improve and provide better service.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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