NEOTECH
POS System - Postech PT-R9200
POS System - Postech PT-R9200
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Postech PT-R9200: Advanced Touch Screen POS System
Overview
Introducing the POSTECH PT-R9200 Touch POS System, a cutting-edge solution designed to elevate retail and hospitality experiences. Integrating state-of-the-art technology and robust design, this system ensures unparalleled efficiency and reliability.
Product Description
The POSTECH PT-R9200 redefines transaction processing with its True Flat Capacitive Touch Screen and versatile compatibility. Engineered for performance, it supports a wide range of CPUs from Intel Core i5 to Celeron J4125, tailored to your operational needs. With its sleek aluminum alloy body, the PT-R9200 stands out in durability and style, making it a smart investment for businesses aiming for top-tier service delivery.
Key Features
- High-Resolution Display: 15.6-inch capacitive touch screen offers vivid visuals, enhancing user interaction.
- Versatile Performance: Choose from Intel Core i5, i3, Celeron, or Pentium processors to match your business pace.
- Robust Memory Options: Equipped with up to 8GB DDR3/DDR4 RAM and up to 256G SSD, ensuring smooth multitasking.
- Seamless Connectivity: Features Ethernet, Wi-Fi, Bluetooth, and optional NFC, facilitating easy integration into existing networks.
- Rugged Design: Aluminum alloy construction, certified by ROHS, CE, FCC, guarantees longevity and resilience.
- Customizable Appearance: Available in multiple colors, allowing businesses to align the device with their branding.
Quality and Performance
Crafted to meet the rigorous demands of busy environments, the PT-R9200 promises consistent reliability. It's tested for endurance against drops, spills, and temperature extremes, ensuring uninterrupted operation day in and day out.
Specifications
- Display: 1366768/19201080 resolution for crisp clarity.
- OS Compatibility: Runs on Windows 10 and Windows 11, providing a flexible platform for various applications.
- Connectivity: Includes 10M/100M/1000M Ethernet for fast data transfer and multiple I/O ports for peripheral devices.
Purpose of Use
Ideal for retail, hospitality, and service sectors, the PT-R9200 streamlines transactions, inventory management, and customer service, enhancing overall efficiency and customer satisfaction.
Supported Operating Systems/Applications/Industries
With Windows 10 and 11 compatibility, it seamlessly integrates with industry-specific applications, making it a versatile choice for various business models.
Benefit Effect
Businesses will notice an immediate impact on operational efficiency, customer interaction, and transaction speed, translating into increased profitability and customer loyalty.
Warranty Information and FAQs
POSTECH offers a comprehensive 3-year warranty, underscoring our commitment to quality and customer satisfaction. For more details, visit our FAQ section.
Delivery Services (specific to the UAE)
We provide prompt and reliable delivery across the UAE, ensuring that your POSTECH PT-R9200 reaches you ready for action, wherever you are in Dubai, Abu Dhabi, Sharjah, or beyond.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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