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POS Terminals - NEOTECH NP-R918D

POS Terminals - NEOTECH NP-R918D

Regular price Dhs. 3,250.00 AED
Regular price Dhs. 3,850.00 AED Sale price Dhs. 3,250.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOTECH NP-R918D 15" Black Dual Screen Windows POS Register

Discover the NEOTECH NP-R918D 15" Black Dual Screen Windows POS Register, featuring a sleek design and advanced specifications. Enjoy high performance with Intel i3/i5/i7 processors, LED/VFD customer display, and built-in QR scanner. Get reliable technical support and a 12-18 months limited warranty.


Welcome to NEOTECH's NP-R918D 15" Black Dual Screen Windows POS Register. This cutting-edge POS system combines sleek design with powerful performance to streamline your business operations. With customizable options and expert technical support, it's the ideal solution for retail, hospitality, and more.

Product Description:

The NEOTECH NP-R918D boasts a 15-inch IPS LCD main screen, Intel J1900/i3/i5/i7 processors for Windows, and RK3288/RK3399/RK3568 for Android, ensuring smooth operation and efficient multitasking. Choose from various RAM and ROM configurations to suit your needs, and enjoy the convenience of a built-in 80mm thermal receipt printer and QR scanner.

Key Features:

  • 15-inch IPS LCD main screen
  • Intel J1900/i3/i5 processors for Windows, RK3288/RK3399/RK3568 for Android
  • LED/VFD customer display options
  • Built-in 58mm/80mm thermal receipt printer and QR scanner
  • Sleek and durable design

Product Quality and Performance: Experience unmatched quality and performance with the NEOTECH NP-R918D. Built to withstand the demands of the busiest environments, this POS register delivers reliable performance day in and day out. Backed by a 12-18 months limited warranty, you can trust in its durability and longevity.


  • Main Screen Size: 15-inch IPS LCD
  • Resolution: 1024*768
  • CPU: Intel J1900/i3/i5 for Windows, RK3288/RK3399/RK3568 for Android
  • RAM: 2GB/4GB/8GB
  • ROM: 32GB/64GB/128GB/256GB/512GB SSD
  • OS: Windows 10/11 or Android 7/9/11/12

Purpose of Use: The NEOTECH NP-R918D is designed to streamline your point-of-sale operations, providing a user-friendly interface and powerful features to enhance productivity and efficiency.

How to Use: Setting up and using the NEOTECH NP-R918D is simple and intuitive. Follow the included instructions to get started, and our expert technical support team is available to assist with any questions or concerns.

Supported OS/Application/Industries: Compatible with Windows 7/10 and Android 7/9/11.0, the NEOTECH NP-R918D is suitable for a wide range of industries, including retail, hospitality, and more. Its versatile design and advanced features make it the perfect choice for businesses of all sizes.

Benefits & Compatibility: Experience the benefits of the NEOTECH NP-R918D, including streamlined operations, improved efficiency, and enhanced customer satisfaction. Compatible with various operating systems and applications, it's the ultimate solution for modern businesses.

Warranty and FAQs: Enjoy peace of mind with our 12-18 months limited warranty and expert technical support. For answers to common questions, please refer to our FAQs or contact our sales representative for assistance.

Delivery Services (UAE): We offer reliable and prompt delivery services across the UAE, ensuring your NEOTECH NP-R918D arrives safely and on time. Experience the convenience of shopping with us today!

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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