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NEOTECH

POS Terminal - NEOPOS NP-R2024

POS Terminal - NEOPOS NP-R2024

Regular price Dhs. 3,280.00 AED
Regular price Dhs. 3,850.00 AED Sale price Dhs. 3,280.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NeoPOS NP-R2024: Advanced POS System

Overview: Revolutionize your business transactions with the NeoPOS NP-R2024, a cutting-edge POS system designed for pharmacies, retail, and restaurants. This aluminum POS system boasts unparalleled performance, versatile features, and a sleek aesthetic, ensuring seamless operations for modern businesses.

Product Description: Crafted from premium aluminum alloy, the NeoPOS NP-R2024 embodies both durability and style. Its capacitive touch display offers smooth and intuitive interactions, enhancing customer service experiences. With customizable options for Intel Core i3, i5, or i7 processors and upgradable memory, it adapts effortlessly to diverse business needs. The system supports a plethora of functionalities including WiFi, Bluetooth, and various reader options (MSR, RFID, NFC, iButton), making it a versatile tool suitable for any setting.

Key Features:

  • High-Performance CPUs: Choose from Intel Core i3, i5, or i7 options for robust processing power.
  • Versatile Memory: Options include DDR3-4G or DDR3-8G, catering to different operational requirements.
  • Enhanced Connectivity: Enjoy built-in WiFi, Bluetooth, and a variety of reader options (MSR, RFID, NFC, iButton).
  • Durable and Stylish: Constructed from aluminum alloy, available in multiple colors to suit your aesthetic preferences.

Quality and Performance: The NeoPOS NP-R2024 adheres to stringent standards including ROHS, CE, and FCC, ensuring high-quality manufacturing and reliable performance. Backed by a comprehensive 3-year warranty, it underscores our commitment to durability and customer satisfaction.

Specifications:

  • OS: Windows 10, Windows 11 compatible
  • Display: Capacitive touch screen
  • Storage: Options include 128GB, 256GB, and HDD500G
  • Connectivity: Ethernet 10/100M/1000M, WiFi/Bluetooth
  • Certification: ROHS, CE, FCC

Purpose of Use: Ideal for pharmacies, retail outlets, and restaurants seeking to streamline transaction processes and enhance customer interactions, the NeoPOS NP-R2024 is tailored to meet your business needs.

Supported Operating Systems:

  • Windows 10
  • Windows 11

Supported Applications: Compatible with various POS applications, providing flexibility in software integration for specialized business requirements.

Supported Industries: Designed for use in pharmacies, retail, and hospitality sectors, enabling businesses to boost efficiency and enhance customer service quality.

Benefit Effect: Users experience improved transaction speed, accuracy, and customer satisfaction, leading to increased business productivity and growth.

Warranty Information: The NeoPOS NP-R2024 comes with a 3-year warranty, offering comprehensive support and service options to ensure your investment is protected.

Delivery Services: We offer reliable and speedy delivery across the UAE, covering major cities and emirates including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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