NEOTECH
POS Terminal - Postech PT-R1518-V2
POS Terminal - Postech PT-R1518-V2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
PT-R1518-V2: Elite POS for All Sectors
Overview The Postech PT-R1518-V2 is engineered to elevate business operations with its powerful performance, versatile functionality, and sleek design. Ideal for streamlining operations and enhancing customer service, this POS solution is equipped with reliable hardware and convenient connectivity options, catering to various industry needs.
Product Description Featuring an Intel Core i3 processor, 4GB of RAM, and a 128GB SSD, the PT-R1518-V2 guarantees smooth operation and quick response times essential for busy environments. Its 15-inch touch screen display, combined with built-in WiFi and an array of customizable accessories, positions the Postech PT-R1518-V2 as the optimal choice for retail, hospitality, healthcare, and more.
Quality and Performance Constructed with premium components and a robust design, the Postech PT-R1518-V2 stands out for its superior performance and dependability. Its crystal-clear display, along with a selection of customizable accessories and versatile motherboard options, ensures a highly efficient and bespoke solution for any business.
Key Features
- High-Performance Processor: Intel Core i3, with options to upgrade to i5 or i7.
- Large Touch Screen Display: 15-inch true-flat capacitive screen for an intuitive user interface.
- Customizable Accessories: Includes options for MSR, RFID, fingerprint scanners, and more.
- Versatile Connectivity: Multiple I/O interfaces including RJ45, USB, Rs232, RJ11 for enhanced connectivity.
- OS Compatibility: Runs on Windows 10 (Trial), with support for Linux and Android 9.0, offering flexibility across different platforms.
Specifications
- Screen Size: 15 Inch
- CPU: Intel i3 (Optional i5/i7)
- RAM: 4GB (Upgradable to 8GB)
- SSD: 128GB (Optional 256GB)
- OS: Windows 10 (Trial), Linux, Android 9.0
- Connectivity: IEEE802.11a/b/g/n/ac, Bluetooth 5.0, RJ45, USB, Rs232, RJ11
Purpose of Use The Postech PT-R1518-V2 is designed to simplify complex point-of-sale operations, inventory management, and customer service tasks, making it an indispensable tool for industries looking to improve efficiency and enhance customer interactions.
Supported Operating Systems and Applications With compatibility for Windows 10, Linux, and Android OS, the Postech PT-R1518-V2 seamlessly integrates with a wide array of POS software, providing flexible and efficient business management solutions across different sectors.
Supported Industries This versatile and reliable POS terminal meets the specific needs of supermarkets, retail stores, restaurants, and healthcare facilities, among others, offering a comprehensive solution to streamline operations.
Warranty Information The Postech PT-R1518-V2 is backed by a 1-year warranty, ensuring peace of mind and consistent performance for your business operations. Extended warranty options and support services are available to meet your specific needs.
Delivery Services in the UAE Experience fast and reliable delivery services across the UAE, including major cities and emirates like Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Ensure your business setup is streamlined with seamless delivery of your Postech PT-R1518-V2 POS terminal.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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