NEOTECH
POSTECH PT-R1802A Intel J6412 | 16GB RAM | 512GB SSD | Win 11 Pro
POSTECH PT-R1802A Intel J6412 | 16GB RAM | 512GB SSD | Win 11 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the POSTECH PT-R1802A, a sleek 15.6" touchscreen POS with Intel J6412, 16GB RAM, and 512GB SSD. Ideal for seamless transactions. Order now!
Overview
The POSTECH PT-R1802A is a cutting-edge, ultra-thin touchscreen POS system designed for businesses that require high performance, reliability, and seamless transactions. Featuring an Intel J6412 processor, 16GB RAM, and 512GB SSD, this all-in-one cashless POS device is built for efficiency. Its elegant aluminum alloy design enhances durability while maintaining a sleek, modern appearance.
Product Description
Upgrade your business operations with the POSTECH PT-R1802A. This high-performance POS system boasts a 15.6” full HD touchscreen, delivering a seamless, responsive user experience. Powered by an Intel J6412 processor, it ensures smooth multitasking and efficient transaction processing. Its ultra-thin design makes it perfect for cafes, restaurants, supermarkets, and luxury retail stores. With Windows 11 Pro pre-installed, the system offers enhanced security and compatibility with a wide range of business applications.
Key Features
- 15.6” Full HD Capacitive Touchscreen (1920x1080 resolution) for intuitive operation
- Intel J6412 Processor for fast and efficient performance
- 16GB DDR4 RAM (Expandable) for seamless multitasking
- 512GB SSD Storage for rapid data access and storage
- Ultra-thin, Sleek Aluminum Alloy Design for modern aesthetics
- Multiple Connectivity Ports: LPT1, COM1, VGA, RJ45, Audio, 6x USB
- Dual-Screen Support (Optional 10.1” customer display)
- Windows 11 Pro for security and software compatibility
- Lightweight & Compact: Weighs only 6kg for easy installation
Specifications
- Processor: Intel J6412 Quad-Core
- RAM: 16GB DDR4 (Expandable)
- Storage: 512GB SSD
- Display: 15.6” 16:9 Capacitive Touchscreen
- Resolution: 1920x1080
- Ports: 6x USB 2.0, 1x COM, 1x VGA, 1x RJ45, 1x DC input, Audio
- Power Adapter: AC 110-240V, DC 12V/8A
- Weight: 6kg
- Certifications: CE, ROHS, CCC
Supported OS/Applications/Industries
- OS Compatibility: Windows 11 Pro
- Industries: Restaurants, Cafes, Retail, Hotels, Supermarkets, Fashion Boutiques
- Applications: POS Software, Inventory Management, Customer Engagement
Benefits & Compatibility
- Seamless Business Transactions: Faster order processing and payment handling
- Effortless Integration: Compatible with various POS software
- Enhanced User Experience: High-resolution touchscreen with multi-touch support
- Energy Efficient: Low power consumption for cost savings
- Durability & Reliability: Built with premium materials for long-term use
Purpose of Use
Designed for retail and hospitality businesses, the POSTECH PT-R1802A streamlines payment processing, enhances customer experience, and improves efficiency. Whether in restaurants, supermarkets, or fashion stores, this POS system ensures smooth operations.
How to Use
- Power on the device and log into Windows 11 Pro.
- Install or configure your POS software.
- Connect peripherals like barcode scanners or receipt printers.
- Start processing sales and managing inventory efficiently.
Packaging/Weight/Dimensions
- Weight: 6kg
- Product Dimensions: 15.6” screen
- Packaging: Secure and compact for easy handling
Warranty & FAQs
- Warranty: 3-year depot warranty
- FAQs:
- Q: Does this POS come with pre-installed software? A: It runs Windows 11 Pro; POS software must be installed separately.
- Q: Can I connect an additional customer display? A: Yes, a 10.1” customer display is optional.
- Q: What type of touchscreen does it use? A: 10-point capacitive touchscreen for smooth interaction.
Performance, Quality, Durability & Reliability
With high-performance Intel processing and premium build quality, the POSTECH PT-R1802A ensures durability, longevity, and efficient transaction handling in high-traffic environments.
Best Price Guarantee
We guarantee competitive pricing in the UAE. Find a lower price? We'll match it!
Shop Today & Receive Your Delivery Across the UAE!
Enjoy fast, reliable delivery throughout the UAE. Place your order now for seamless business operations.
Request for Customer Reviews & Testimonials
Share your experience! Your feedback helps us enhance our products and services.
After-Sales Support
We provide dedicated customer service, ensuring smooth post-purchase support and troubleshooting.
Stock Availability:
Before placing your order, please contact us to confirm the availability of this products. We aim to maintain accurate stock levels to meet your needs efficiently.
Get in Touch:
For any inquiries about the this product or for additional support, please contact our customer service team. We are ready to assist with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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