NEOTECH
POSTECH PT-R200 Thermal Receipt Printer
POSTECH PT-R200 Thermal Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the POSTECH PT-R200 80mm thermal receipt printer with auto-cutter. Fast 200mm/s printing, USB, Ethernet interfaces. Shop now!
Overview: The POSTECH PT-R200 is a high-speed 80mm thermal receipt printer designed for efficient and reliable performance. Perfect for retail, hospitality, and other POS environments, this printer offers fast printing speeds, auto-cutter functionality, and multiple interface options. Its robust build and advanced features ensure smooth operations and high-quality printing.
Product Description: The POSTECH PT-R200 thermal receipt printer delivers exceptional performance with its high-speed printing capabilities of up to 200mm/s. This 80mm thermal printer supports various interfaces including USB, Ethernet, and serial connections, making it highly versatile for different POS systems. Its auto-cutter feature enhances efficiency by providing quick and clean cuts for each receipt. The printer's compact design and durable construction ensure it fits seamlessly into any POS setup while offering reliable and long-lasting service.
Key Features:
- High-Speed Printing: Prints at an impressive speed of 200mm/s.
- Auto-Cutter: Ensures clean and efficient cutting of receipts.
- Multiple Interfaces: USB, Ethernet, and serial connections for versatile integration.
- High Resolution: 203 dpi for clear and crisp print quality.
- Wide Compatibility: Supports ESC/POS command, CPCL, and TSPL command sets.
- Durable Build: Robust construction for long-lasting use.
- Easy Paper Loading: Simplifies the paper replacement process.
Product Quality and Performance: The POSTECH PT-R200 stands out for its superior print quality and reliability. With a resolution of 203 dpi, it ensures that every receipt is printed with clear and crisp details. The printer's durable construction and high-quality components guarantee long-lasting performance, making it a dependable choice for busy retail and hospitality environments. Customer testimonials praise its speed, reliability, and ease of use.
Specifications:
- Printing Method: Thermal Line
- Resolution: 8 dots/mm (203 dpi), 576 dots/line
- Printing Speed: 200mm/s
- Effective Printing Width: 72mm
- Paper Type: Normal Thermal Paper
- Paper Width: 79.5±0.5mm / 57.5±0.5mm
- Interfaces: USB, USB+Ethernet, Serial
- Power Supply: DC24V±10%, 2A
- Dimensions: 179mm x 152mm x 118mm (LxWxH)
- Net Weight: 2.5kg
- Certification: CE/FCC/ROHS
Purpose of Use: Ideal for use in retail, hospitality, and various POS systems, the PT-R200 ensures quick and efficient receipt printing. Its high-speed performance and reliable operation make it suitable for busy environments requiring fast and consistent printouts.
How to Use: To use the POSTECH PT-R200, connect it to your POS system via the preferred interface (USB, Ethernet, or serial). Load the thermal paper by opening the top cover and placing the roll inside. Ensure the paper feeds correctly through the printer and close the cover. Use the printer's control panel to perform a test print and ensure proper setup. For detailed instructions, refer to the user manual.
Supported OS/Application/Industries: Compatible with various POS systems and operating systems. Suitable for retail stores, restaurants, hotels, and other industries requiring efficient receipt printing. The printer's versatility and robust performance enhance operational efficiency in multiple applications.
Benefits & Compatibility: The PT-R200 offers significant benefits such as high-speed printing, versatile connectivity options, and reliable performance. Its compatibility with different POS systems and command sets makes it a flexible and valuable addition to any business.
Warranty and FAQs: The PT-R200 comes with a 1-year warranty. For any issues or questions, refer to our FAQ section or contact our support team. Our dedicated after-sales service ensures your satisfaction and peace of mind.
Packaging/Weight/Dimension: The PT-R200 is securely packaged, weighing 2.5kg with dimensions of 179mm x 152mm x 118mm. For detailed packaging information, visit our product services page.
Shop Today & Receive Your Delivery Across the UAE! Enjoy reliable delivery services across the UAE. From major cities to remote areas, our commitment is to provide timely and secure delivery for all our customers. Start or expand your business with confidence, supported by our unparalleled delivery services.
Best Price Guarantee: We ensure you receive the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best value in Dubai, UAE. Buy now and enjoy quality, innovation, and competitive pricing.
After Sales Support: Our top priority is customer satisfaction. We offer exceptional after-sales support to ensure your experience with the PT-R200 is seamless and satisfying.
Request for Customer Reviews and Testimonials: We value your feedback. Share your experiences with the PT-R200 to help others make informed decisions.
Stock Availability: While we strive to keep our inventory up to date, stock availability cannot be guaranteed. Contact us to verify stock before placing your order, especially for time-sensitive needs. Most items are in stock, with non-standard items available within 10-15 working days.
Get in Touch: For questions or feedback, our team is here to support you. Contact us for expert advice on our products, pricing, and availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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